Scott is great at what he does. He is a one man crew, and just gets things done, when he says he…read morewill, and his prices are very reasonable...

Scott was great! Responsive, friendly, reasonable and he did an excellent job. We needed a new TV…read moremounted in our bar area. He came to assess what was needed for a wall mount, purchased the mount and installed quickly after. We have an official sports bar now. Would definitely use him again for future needs.

The guys from Defined Entertainment were just excellent. They are first super nice, professional…read moreand courteous. The complexity of what was done in my office was significant. The managed to accomplish everything with no issues. The work was clean. They are covid conscious and were wearing masks all the time. I couldn't recommend them more.

We decided to upgrade our entertainment system after 15 years. We went with Defined as we were very…read morehappy with the work they had done for us before. Mark and his crew are excellent on all dimensions -- in designing a system to fit our needs, clarity of communication, timely execution, and their professionalism.

Wayne did such a great job with our home theater configuration that I had him do my daughter's home…read moreas well, same great job and to the amazement of both of us we now have a single remote that controls our Roku, Apple, AT&T TV, Ipod music, and home speakers inside and outside, for devices you use everyday it is sheer pleasure, I recommend one thousand percent--Chris and Laura Russell

Wayne has brought us kicking and screaming into the 21st Century! He streamlined and improved our…read moreaudio/video systems inside and out. When our CD player became toast, he hooked up the iPod with our old but still very good speakers. He also showed us how to download all our CD's onto that little iPod. He hooked up a TV on our patio with no cable - all wireless. He's a wizard at this stuff. Call him!

Very happy with my experience with The Media Room!…read more We just moved and had them install a TV in our living room. They ran all the cords through the wall into an adjacent room so there's no cable box or anything in our living room--just the TV floating over the fireplace. The technicians who came to the house were extremely friendly (even played catch with my 3-year-old son and let him "help" them with the installation) and cleaned everything up after they were finished. They also took time to make sure I knew how to work everything. Justin, the owner, also stopped by during installation to make sure everything was going well, and followed up with a phone call after they had left to make sure I was happy with everything. The TV looks and works great, and the installation ended up costing about 20% less than the quote because there were a couple items the technicians didn't end up needing. I would definitely use The Media Room again!

Outstanding customer service and attention to detail! My wife and I used Media Room inc to install…read morea Multimedia room. I can honestly say that they exceeded all of our expectations. Bryan and Curtis did an amazing job! Justin's professionalism and expertise throughout the entire process was the best I've ever experienced. We are extremely happy!!

There is really no one like west coast systems out there . They did an amazing job setting up my…read morenew 65 inch tv and quickly! They even sweet spotted the tv settings and completely set up Apple TV for me. I also did not have to mess with syncing all the individual remotes to one. Simply put, there was nothing left undone. It's not just about the installation though, they were great with any questions I had, extremely professional, and really just the nicest guys. I would use them again and recommend them to anyone looking for home security, entertainment/media/theatre installation, or home automation of any kind! They are the best in the business!

West Coast Systems did not disappoint, I had my plasma T.V. Installed at a great price and with…read moregreat service. I definitely would recommend this service to friends!

Karim answered my call. Came same day with Tony. Diagnosed issues on my CCTV…read more Came back next day with the replacement parts. Problem solved. Karim also helped me in finishing the set up of my remote access to the CCTV. Good job Karim and Tony!!! Now I have a "to go to" tech support available when I need one.

Karim and his team are exceptional. Very thorough on the initial call about the expectations and…read morethe price came in and did a clean job no shortcuts and very respectful of the space. Will hire again.

The guys really cared about making sure everything was right. They gave us great ideas for other…read moreappliances too, and made everything on our TV work with no ugly wires. This was quality service with an excellent attitude. I strongly recommend this company.

Called to ask if they could look at my TV and receiver that had been knocked out by a power surge…read more Advised me over the phone what the problem was and how to get the units out of safe mode. Pleasant and professional.

David Linfield is extremely professional. We absolutely enjoy working with him. He explained how…read morethe security camera's works and very happy to for installation of our business and home security camera's. I highly recommend him. Amazing person to work with, you will not go wrong.

Dave at Grid Audio Video, has been a complete pleasure to do business with. He installed a complete…read morevideo security camera system at my Tri - Plex with remote viewing. From beginning to end, Dave was very communicative regarding every aspect of the process as he progressed from the hardware installation, which was a very clean job, to the IT set up, which he made very easy to understand. Grid Audio Video's pricing cannot be beat. For the amount of work they do, which in their industry is never a small job, and the amount of time they commit to each job, their pricing is beyond reasonably fair. I reach out to Grid Audio Video for annual system maintenance, and will continue to use their service and support for many years to come. They bring a no job to small or big attitude, and make sure nothing is left unfinished. No one does it better!

I have purchased a good amount of Audio equipment from Jay and his team over the years. They have…read morehigh quality stuff and know the business pretty well. They stand by their sale and installs too. My tv broke shortly after it's one year warranty expired. And Jay helped me contact Sony who eventually replaced the tv at no cost! On the audio side of things, Jay has gone out of his way for me and set up some equipment demos and did lots of swaps during the session so I could figure out what sound I liked best. For example, I just listened to the Naim uniti nova and the NAD m33 back to back on the same set of speakers (triton reference). I went into the session expecting to prefer the Naim, a piece of audio equipment I've been ogling for years. But the NAD blew me away and to my ears, was far superior in the aspects of sound that I value. This saved me 2k! It was also just plain fun and I enjoyed the experience. I'll also say that Jay understands the concept of diminishing returns quite well, so he's not just slanging the most expensive stuff. I highly recommend stopping by and checking it out. Awesome awesome stuff. Equipment I've bought here: Golden ear triton 1 Golden ear triton reference Sony hapz Peachtree Nova 150 Nad m33 Sony 75 inch xbr something something

Jay is great. And he returns my loaner discs on time! Grest audio, no junk, no "we only have…read morePlayStation" like his competitor.

Jerry and Jazmin were very nice and worked with me to fix my printer. Highly recommend going there…read morefor computer/printer issues.

Aztec Data did an amazing job building two custom computers for me! From the start, the process was…read moresmooth, professional, and collaborative. I met with the owner, Jerry, explained exactly what I wanted, and they made it happen. They kept me updated throughout the entire process, delivered everything on time, and truly cared about getting every detail right. The quality of their work is excellent, and their customer service is top-notch. I'm really glad we have a shop like this in Thousand Oaks. Highly recommend!