I came back to Schillers a few days ago for their 'Intro to DSLR' class. It was only 25 bucks, so I figured it was worth a visit. I walked into Schiller's, and after a few minutes of trying to get someone's attention (seriously, the people working here have major attitude!), I was finally pointed in the direction of the classroom. It's a moderately sized room with chairs that are WAY too close together. My word of advice? Sit on an end seat so you can have the option to give yourself some elbow room. I sat in a middle chair and felt extremely uncomfortable the entire time as a result. My arms were literally touching the people to my left and right. Awkward! Anyway, the class. It was taught by a Schiller's employee (his name escapes me now), and it was pretty good. It was a powerpoint presentation, and he also handed out some literature to take home. He ran out, so only about 3/4 of the class received it. Get there early. The class itself lasted about 2 hours, and was very informative. I learned a lot of things about my DSLR that I would have never figured out on my own. The instructor paused for questions during the presentation, and he stayed afterwards to answer questions as well. My only complaint is that he didn't delve deeper into certain subjects, but for 25 bucks and 2 hours, what do you expect? read more

No one beats the customer service and inventory of Schillers! St Louis' finest camera store.

Schiller's Camera is like a candy store for me. :) Being a hobby photographer, I am always on the lookout for advice and good deals on equipment. Schiller's also has a lot of used equipment and a rental program which I plan on using soon. There are many people who work here and everyone I've spoken with has been nothing but VERY informative and helpful. They LOVE cameras and love to share their knowledge w/ you. I've never had any problem w/ getting service, but I'm a person who will go and seek out a salesperson. Whenever I go there I make sure to visit with Ray if I have any questions or need advice. He's always very helpful! read more

I walked into Schiller's as a novice and told the salesperson ALL about the project and said please show me what I need. He sold me a camcorder, microphone and tripod. Camcorder didn't shoot well outside and the mic was too heavy for tripod. Laid camcorder down because of the heaviness the screen fell onto the cord adapter and cracked inside. Of course, I'm stuck with it because the salesperson DIDN'T OFFER THE EXTENDED WARRANTY, which I would have bought since I was already at $500. Manager was cold and short so I returned all that I could and I will never go back. read more

First off let me say this i have been a faithful customer for over 2yrs sometimes renting a lens weekly for months at a time and the customer service has always been A+.... Cooper and Stephanie have been taking care of me for years and they are truly the reason why I will never go anywhere else. If your an expert or just starting out this is the place for you!!! The family and friendly atmosphere is the best in the city and the team of experts are there to help you every step of the way...Also cant forget my buds Ed and Jim.... read more

Schillers Camera - Photography Stores & Services Near Me - Saint Louis, Missouri

I took my camera in for cleaning and it was ready earlier than promised. Staff were very helpful in answering questions. They have some great lenses for rent too. I'll be back. read more

I've gone back to Schiller's repeatedly and they have been SO kind and SO patient. I'm new to the camera world and they've been extremely patient and helpful. Definitely recommend! read more

Update: Rob from Schiller's tracked down my telephone number and called me about my experience. He went out of his way to make it right and tried to find the shutter count for the used camera I am interested in. I appreciate that he took the time to look me up and call me to correct the poor experience I had. I will continue to show my support to local businesses when they go out of their way, like Rob did, to improve customer service. For that reason I am updating my review rating for Schiller's. I have mixed emotions about Schillers. A couple of employees are very helpful and nice. I'm interested in a used camera they have so I call up and ask for the shutter count and the response is "I can't find that out," what? It's pretty simple to get the shutter count and who in their right mind would buy a used camera without knowing the shutter count? Pretty much done with Schillers at this point. read more

All in all, I'm not too impressed with this place. I needed one thing for a school project and the store is almost a twenty minute drive from campus. I decided to call the store to make sure they had it. However, when I called, the person who picked up the phone gave me the most unhelpful answer. He said dry mount tissue was something they should have but didn't know if the store currently stocked it. In his defense, he did let me know the reason he couldn't help was because the store was busy and the workers had their hands tied. So, I took the gamble and drove down there. The staff was extremely attentive, helpful, and efficient. I think we were in and out of the store within a few minutes. While I would definitely recommend this place if you need something photography related, my only hesitation was the lack of help over the phone. read more

The best at developing disposable cameras. I've never seen/heard of a company being able to develop them within a day and scan it so continently right to your email. read more

Great experience for a first time customer! My fiance and I walked in and was greeted. I'm so glad there were so many employees there to help because the store can be a bit overwhelming because they have so many products!! We were greeted by Jay who was very professional, honest, and funny! He made the experience a great and comfortable first time! I appreciate all the input and direction he gave on my goal with a camera. If you're looking for a camera, accessories, classes or photos developed, I would lead you in the direction of this great company for a great, honest, and professional experience! They will sell you anything you want, but they'll also be extremely honest with you on what you'll get! read more

Great staff, very large selection of nice camera gear, very clean and well organized store. The lady who assisted me was extremely helpful and nice. Staff is very knowledgeable and patient (I took a while deciding between lenses). I wish this store was closer to where I live. I called ahead of time and they answered immediately giving me the information that I needed. 8/8 it's gr8 read more

I needed to have someone take an old video tape with movies, along with a separate cassette tape with music that went with the video tape, and combine them onto a dvd so we could play it at my parents 50th wedding anniversary party. The cost was reasonable ($40) and was completed in less than a week. read more

I just took a classic Nikon camera to the store thinking it would be a good place to find a battery for it. The employee told us that they did not have that battery and also pointed out a couple of problems with the camera. We inquired about having it repaired and were told that they do not repair cameras. I asked them if they could send it out somewhere for repairs and was told no. This place holds itself out to be full service camera store, I could have gone to Walmart and gotten the same service. I called creve coeur camera and they have exactly what we need. Nice reply from the manager. Thank you read more

This place has everything you think you may want.. lights, cameras, drones, etc... I get all my accessories from here for my Sony Rx10

Rented equipment for a party. Cooper in rentals was very helpful and thorough ensuring everything was functioning correctly before I left the facility. read more

Schiller's Camera and Video has been a staple of St. Louis for over 100 years. This is the place the most serious photographers go to get their gear. Typically a mad house with a ton of customers, what's most impressive is the fact that you still get all the personal attention you may need. Every time I go they are busy, yet every time I go I leave with more knowledge than when I came with and have exactly what I need. These people are polite and eager to help. The used equipment area is always a delight. It's always changing and there is always a ton of photography trinkets to drool over. This is a one stop shop, they have it all. read more

If I had only one thing to say about Schiller's it would be AVOID THIS PLACE! But it would be way to simple to say only one thing. My husband and I went in based on a recommendation. We were planning on purchasing a pretty pricey camera. First off, the store is completely crammed and unorganized. I was claustrophobic just standing there waiting for around 20 minutes for someone to finally come help us. Man, I wish this employee never did. We told him what we were in the market for and he just nodded. I asked what they had and he pointed. He wouldn't even let me see the camera or try it out. Each question we had was answered with an insult. He treated us like we were children. It was so awful. I felt as if he was trying to convince us not to purchase the camera that we were interested in. He wouldn't make eye contact with us. I realize that it probably isn't fair to give up on them due to one employee but this employee was bad enough for us to never step foot in the door ever again. I was so offended. read more

Lesson learned. Bought a used 6D from here 5 months ago. Got an error code after 2 months. It started working again. Last month the error code came back. Had to send the camera to Canon. It needs a shutter and mirror. Spent almost $1200 on the camera and needs $600 worth of repair in a 5 month span. I can get a new body now for less than I paid for the used one. read more

THE MOST EXCEPTIONAL CUSTOMER SERVICE & KNOWLEDGE! - any company hoping for success should base their model off Schiller's. On a Friday evening I could not get the monopod I recently purchased to screw into my lens. I had a 12-hour shoot the next day and was in a sheer panic. I called Schiller's (where I had bought the monopod and rented the lens) and explained my situation. The manager was genuinely concerned and did everything he could to help. I found myself FaceTiming him at 8PM on Friday so he could walk me through it and get everything in tip top shape for the following day. WOW! read more

I was told before I went to Schillersthe employees were not friendly and sometimes rude. The shop was on way so I went anyway. They were right. The service was terrible. The Schiller employee I was trying to talk to would not listen and did not know what he was doing. Why would anyone go to these people? Avoid Schillers, terrible customer service. read more

While visiting friends in the St. Louis area, my wife and I needed a battery recharger for her Canon camera and I needed a 8 megabyte memory card, so I asked for a recommendation on a good camera shop in the area and my friend directed me to Schillers Camera, where Sven White assisted us. I had a question or two about a Nikon lens and I appreciated his time and knowledge. I recommend this shop to anyone who wants to deal with a reputable, knowledgeable camera dealer. read more

I'm really glad Schillers is here and I've bought (and rented) a fair amount of stuff from them over the past 15 years. Their prices are pretty competitive with the Internet sites, sometimes a bit higher but they do have a decent return policy, which helps. My biggest negative is their hours. They close pretty early and for people who work a lot, like me, it's hard to get there, which is frustrating. read more

Great Place. I had questions about astrophotography. The youtube videos are ok, but experienced photographers have the best insights. Everyone who works at Schillers is a photographer - very knowledgeable and not condenscending. Thank you. Tom r. read more

Very informative and helpful. Manager was pleasant and didn't mind answering every question I had. He wasn't pushy trying to sell me. Much appreciated. You will definitely be getting my business! read more

I'd never been to St. Louis before in my life, until yesterday. I'm currently out on tour and have been trying to find a camera store to pick up a few items that I realized I needed while away from home. Nothing major, but I always like browsing a good local store when I can. Within a few moments of being in Schiller's, a salesman named Sven came up to me and started chatting. I mentioned what I was there to look for, but I also mentioned that I'd been interested in Sony's Mirrorless Cameras and he pointed out something that I'd been eying while I browsed the used case myself -- a Sony A7RII. For the course of the next hour or so, we talked about the camera, I had a chance to use it firsthand and he helped to answer any questions I had, even if it meant looking something up online for me. Purchasing a used camera in a city I'll probably not make it to again is a somewhat daunting thing, but Sven helped make it much easier. One day in and I'm already in love with my camera. I produced results in a dark and tiny club that I'd never been able to with any previous cameras I'd owned before. If I ever do happen to make it back to STL, I will definitely head back to Schiller's. Knowledgable, great selection, and friendly service. Couldn't ask for more. read more

Large store with a ton of merchandise not available anywhere else. Prices seem reasonable for most items and the staff is knowledgeable.

I'm not really into photography, but a good friend of mine is... and I needed to get him a gift. The staff at Schiller's presented me with a few options. They even looked up what he had bought in the past to make sure anything I bought would be compatible. I picked up a lens and gift card for him that day... and he was stoked. Super friendly, and helpful staff. read more

The customer service here is absolutely terrible! The employees are rude, condescending snobs who act as if it's an inconvenience that you've come to give them your money. They do not greet you when you walk in, which is understandable during very busy times. However on every one of the several occasions I've been there, I have stood patiently in front of the counter and had multiple employees refuse to acknowledge my presence, not even with a, "we'll be with you in a minute." When they do finally decide to stop what they're doing, you are treated like a number, and not a customer who is shelling out too much for their overpriced service. Only once did someone finally take the time to be friendly. I usually order prints and pay for them online, so pickup should be a breeze; lately though I've had to double check each print, as some have had blemishes left by the printer they use. The last time I visited, I waited in line like everyone else, but because the lady behind me started asking questions over my shoulder, the employee completely ignored me standing there at the counter when it was my turn, had a full conversation with the woman, and disappeared with her without ever saying a word to me or even making eye contact. I kept quiet as usual because I knew that would be my last visit! Customer service is apparently a lost art at Schiller's... read more

I was contacted by Schiller's manager, Robb Mueller, and he seems to be going out of his way to make things right which I really appreciate. So perhaps I was rash in my judgement. I hope so as I have previously always had nothing but good experiences at Schiller's. I enjoy shopping at locally owned businesses and I really want to see them thrive. Because he seemed very sincere, and because ANY business or employee can have a less than great day, I am giving them a cautious five star rating because until yesterday that is what my experience with them has always been. read more

Schiller's is the best camera store in Saint Louis, hands down! Their knowledgeable staff are always friendly and are quick to assist you upon your arrival. They carry only the best gear for pros and consumers alike, with consistent, quality inventory! I highly recommend this great company and fantastic staff! read more

Always great service. Great place for a pro to shop or just a beginner. The staff is very helpful and well informed .

I just had Schillers do some photo restoration from photos that were between 35-40 years old. A vast majority of the work was very well done. My one complaint was I had one photo that was 40 years old and was pretty faded. I remember asking if there was much that could be done, and he said yes. So I paid the $40 to have it retouched. Once I got it back I have to admit there really wasn't much improvement. At least not enough to warrant spending that much money retouching that one photograph. With all their experience I would assume they would know that a badly faded photograph probably won't provide results satisfactory to a customer, and should have said so. read more

I'll make this simple...if you are a novice...don't go here...I felt like both of the sales people who helped me made my husband and I feel like we were stupid! read more

As other have stated "I'm not too impressed with this place" pretty much sums it up. High prices, snooty, pushy, and smoke blowing sales staff (don't know what they are talking about most of the time but sure try hard to be convincing). Another reviewer states " have been to Schiller's several times, and each time I have had some difficulty getting some help". So true...its as if you have to walk in the door carrying a huge sign that says "I have loads of money to drop and not much knowledge or common sense...then maybe you would get some attention. Good luck. It's so sorry that St. Louis does not have a great camera store...if they did the likes of this place would dry up and blow away read more

Wouldn't even make me an offer on 4 35mm cameras after driving an hour to get there. Was planning on making a digital camera purchase, but they lost my sale. read more

Rented a lens here recently. Sales staff was very helpful and knowledgeable. Did everything in their power to find a solution so I could take the shits I wanted while in town. Will be back. read more

I've had experience with purchasing and renting gear from Schiller's, and I've always been pleased with their selection and staff. I know it's tempting to buy camera gear online, but it's so great to have a local camera store where you can check out gear and try it before making a purchase. Especially with camera gear, I like to see how things feel in my hand. There has been more than one occasion that I didn't think they'd have what I was looking for but gave them a shot and was pleasantly surprised. If I had to make any negative comment it would be that when they're really busy, you might have to wait a few minutes to get a sales person. The flip side of that, however, is that I've never felt pressured or rushed while I was taking my time making a decision. read more

Just bought a Sony a6000. So excited to start taking pictures again. Rob was very helpful, knowledgable and got me all set up and ready to charge and go with the camera. I have been a client for many years and I always feel completely comfortable with what they suggest based on my needs and wants. Thanks again for another great product. read more

Schiller's is quite simply a professional camera and photo store. If you want opinions and glib comments, go to one of the box stores or chains like Best Buy or Creve Couer. Although they have them, most people don't go to Schiller's for "PHD" (push here, dummy) cameras. If you are ready to step up to prosumer or professional cameras, and you want professional, knowledgable insights from people who have been using the equipment and taking photos for decades, go to Schiller's. Of course, each person has "prejudices." Show me a Cannon or Nikon user who doesn't side with his usually life-long choice. If there is anyone more knowldgeable about Nikon equipment than Jerry Smith, I have not met them, and I have used Nikon cameras since I was first permitted to use my Dad's S-rangefinder 45+ years ago. You may have to wait when you go to Schillers, but that's because a lot of people already know that this is THE camera store in St. Louis and got there before you did. You'll have a universe of stuff to peruse while you're waiting though, so it won't detract from the experience. Check out the used gear while you are waiting. read more