They shouldn't get a star at all with there inconsistent delivery service. I ordered a part at 10…read moream with directions to return for pick up at 4pm. I come a 7 just to make sure they recieve it. When I get there it's a women outside and a male at the counter. I gave him the info he requested and walked around like an idiot because he couldn't find my item. He then returns and says he will order it again. Crazy response right. The women interjected and had no info on location, why they didn't recieve it or where it could be. Terrible system and not reliable at all. She then has to have a smart mouth with her funny looking self and tells me do I want a refund with out any explanation as to where was my item. What a pathetic service and time wasted......

I went here at 3:50pm because I needed my left light blinker fixed and I knew nothing about which…read morebulb I needed so went here and this guy working at the cashier helped me! He is a young guy with a golden bracelet and a beard and he was such a great help! He helped me install the left blinker light AND he even helped me with my reverse light. He was kind and quick too I was out of there in less than 8 min!! I never had this great experience at autoZone lol but he was an amazing guy!

I cameand bought a water pump when I came back to pick it up they were kind enough to take off the…read moreold part that I needed Tyler and Robert were very helpful I can't say enough about those guys over it O'Reilly's they don't even do that stuff really these guys are top notch I would give those guys are raised. Not to mention when I first got there they had a guy that was really rude and they handled it very professionally I will always go to that store you guys are the best thank you. I just want to make clear this is the AutoZone on Carson Street.

This company is a total fraud, don't trust them with your money. They tell you they deliver 2-3…read morebusiness days and it ends up two weeks later here. Happened to me twice already, I am done with them! Beware!!!

The McLaren needed a special part..I searched around and found it here at this Napa Auto Parts on…read moreSepulveda Blvd. The blokes who work here know their stuff they're like walking automotive encyclopedia's they will advise you on the best methods and parts for your particular vehicle. Here's a tip mates!..most auto repair shops order their parts from Napa Auto Parts. There you have it mates!..until my next communiqué..I bid you a good day!..;-)

I walked in for a part order. Not only was I completely ignored, but the employee was shouting…read moreprofanities to his coworkers and the *B-word" (his description in layman's terms) that he was on the phone with. To top it off, the wifi went down. I was never greeted or noticed. Every employee that I ever worked with that had his attitude was a thief. I'll drive to Torrance.

The line moved quickly and I was able to give my telephone number to return items without my…read morereceipt. The gentleman that assisted me was not welcoming or seem to want to be there, but I didn't care as long as he handled what I needed to get in and out in no time.

I had a great experience with Emmanuel V. He was extremely helpful and really looked out for me…read morethroughout my visit. There were a few purchases I wasn't completely sure about, and he took the time to guide me in the right direction, answer my questions, and make sure I was getting what I actually needed. I never felt rushed or pressured into buying anything. He was knowledgeable, patient, and genuinely seemed to care about helping me make the right choices. I really appreciate the excellent customer service. Thank you, Emmanuel!

Miguel is a great mechanic with lots of experience working on BMWS. It's always nice to come into a…read moremechanic shop that says their expertise is in German vehicles like Mercedes and BMWs and actually see these at the shop when you go there. He was a more than fairly priced and shows care when working on your car.

Finding a good, honest mechanic could be easy but one with low prices and great service M & B Auto…read moreis the spot. I've seen this auto shop for quite sometime & needed brakes done on a 2017 Audi S3. After leaving the Audi dealership they quoted me around $700 for each pair. Finding a mechanic that knows German cars was my next hurdle if I didn't go thru Audi. M & B auto came to the rescue :) M & B Auto saved me nearly 70% of the initial quote. In addition in providing me with new rotors. The quality of work is is 1st to none. They handled my German baby like it was their own Definitely, will come back service was superb, the turnaround time on my vehicle was quick and easy. Terrific job & service! They got me saying WOW!! (Post Malone v/o) Thank you!!

Got a fuel sensor from this location installed it. It works perfectly good warranty decent price.read more

This place is great - I can come here and get what I need without being second-guessed or…read morequestioned (as I was at a certain chain place where the guy felt the need to debate me). And of course if I have questions or need to be advised they are great with that as well. Easy parking. This is the type of nice, good old fashioned small business that I like to support. Seriously, this kind of place is a dying breed and you want to keep them in business!

I had a disappointing experience with a cashier during my recent visit to AutoZone…read more When I approached the register, the cashier seemed uninterested in assisting customers and was engaged in a conversation with a coworker instead of focusing on the checkout process. During the transaction, he openly complained about his manager, specifically mentioning that his manager had repeatedly told him to put his phone away. He went on to say that he had no intention of following those instructions and would simply wait for the manager to walk away before taking his phone back out and continuing to use it. This conversation took place in front of customers and created an unprofessional atmosphere. Throughout the interaction, the cashier came across as rude and inattentive, showing the same dismissive attitude toward customers that he was expressing toward his manager. After I paid for my items, I asked for a bag. The cashier abruptly responded "We don't have any" and shrugged his shoulders. He made no effort to offer an alternative solution or even acknowledge the inconvenience. My merchandise was simply left on the counter, leaving me to gather the items and carry them out myself. Customer service is a major part of the retail experience, and this interaction reflected poorly on the store. Employees should remain professional, focus on assisting customers, and avoid discussing workplace disputes or disregarding management instructions in front of customers. I hope this feedback is taken seriously and used as an opportunity to improve the customer experience. This took place on Tuesday, 6/16/26, between 5:00-5:30pm at Register 4.

I really appreciate this location opening until midnight and it's an AutoZone main hub so they…read moreusually have your parts in stock. However, the thing that dislike about this AutoZone is their system is always down when I come. Their computer is always lagging or freezing when looking for parts or even ringing up your parts. It's 2026, why is this AutoZone still using dialup internet and IMB thinkpad computer from 1995?! At 10:30pm there can be a line longer than the DMV at opening hour. I highly recommend this place if you have time to waste.

Second time being disappointed No equipment to check our…read morebattery , we were told it will take a whole month to have this service restored.

Had a bad experience with a battery charge service. I came in on Nov 24 to charge a battery was…read moregiven a battery charge ticket and came back with the ticket on Nov 26 to pick it up and the battery I dropped off was no longer there. I spoke with the manager and was told it would be looked into. Was told they do not know what happened to it and was told to come back to get a replacement battery. I came back on Nov 27 and was helped by who I believe was the night manager Nick who seemed to make it my problem and if I actually dropped off a battery that day when he was working as well. I told him the make and model of the car for the battery and he pulled up the battery and then he asked me for my phone number for my account and decided to give me a battery for a different car that I ordered last year instead of the correct battery that we already established previously. I assumed he was correct in giving me the correct battery and found out it was the wrong battery when I brought it home because it was too small. As a customer I do not appreciate being accused of something and was following their procedures. On top of being given the wrong battery as a replacement when I clearly established the information for what car it was for. He did not bother to verify why the battery was different from what was discussed and just gave me the wrong battery.

So I thought my clutch on mustang was going out because on my way home from work Friday I was…read morehaving trouble shifting it and out of my gears, so I called a friend and he told me to put some clutch fluid in it ( didn't even know they had fluid for that) before I spend a arm and leg taking it a shop. He told me to find out where the clutch fluid goes and try that (easier said than done) so after looking at my manual for my car and looking under the hood and FaceTiming my friend we couldn't figure it out, so I we went into Auto Zone and I told the sales person my issue and she looked it up and it seems that my year and model car I can pot the brake fluid inside where the clutch fluid goes and it serves a dual purpose. So I went home and pumped my clutch pedal 50X like it said on youtube, then put the clutch fluid in where the brake fluid goes and my car went through 1-5 gears with no problem compared to how I was struggling to go into gear Friday on my way home from work i will know for sure tomorrow on the way to work so stay tuned, and I doubted the salesperson knowing anything because she was a female man was I wrong.

I have ordered a passenger side mirror for a truck here before multiple times and someone is always…read moreable to help. This time this guy. Isaiah has an attitude and terrible Customer Service on helping.. Raising his voice. If you don't like dealing with people, don't work in an area where you need to be talking to customers. You're here to Offer solutions not get frustrated and raise your voice back to the Customer. Terrible service

Their website information is incorrect had me waste gas telling me they had my part and didn't and…read morethe personnel didn't try to compensate me in any way.

If you need a part that's hard to install, go here, get the right part and get it done. If you…read moredon't have time to do it right, when will you find time to do it over? If you get a cheap online part and the holes don't line up, you will waste a whole lot of time when you are not the problem.