I have ordered a passenger side mirror for a truck here before multiple times and someone is always able to help. This time this guy. Isaiah has an attitude and terrible Customer Service on helping.. Raising his voice. If you don't like dealing with people, don't work in an area where you need to be talking to customers. You're here to Offer solutions not get frustrated and raise your voice back to the Customer. Terrible service read more

Angel helped me fix my taillight he was very helpful. The job was a tad bit difficult I'm grateful he was super helpful

I feel like most auto parts stores themselves are pretty much the same, so this 5 star review is for Carlos!! I truly don't know what I would have done without him today. I stopped in to get a replacement bulb for my headlight and not only did he help me find the right one, he replaced both of my headlight bulbs for me! I decided to refill my windshield wiper fluid while the hood was open, but accidentally poured it into the coolant! Carlos got multiple different tools to suction all the windshield fluid out, then found the right antifreeze/coolant I needed and filled it back up for me. On top of everything, he was SO nice the whole time he was fixing my incredibly stupid mistake. Thank you, Carlos for absolutely saving me today-- my engine and I are forever grateful for you!! read more

Called this store location in search of a wheels stud for my vehicle, when the employee picked up the phone I gave him the right information for the wheel stud and he continued to tell me that the studs are in the back but it would take him to long to look for the wheel stud I needed.with out a chance to speak he quickly tried pawning me off to the store on 190 but I told him that I was unable to commute to that location because my cars wheel studs broke off I then make my way to the store and I am met with a employee that had no meaning in helping and he just told me that there all in a container in the back and what I could just go back of the counter where customers are not allowed to go and to find it for my self never going back to this location I would rather blow my brains out then go back to this booty ass store read more

AutoZone Auto Parts - Radom assorted wheel studs and lug nuts - Auto Parts & Supplies Near Me - Torrance, California

So I thought my clutch on mustang was going out because on my way home from work Friday I was having trouble shifting it and out of my gears, so I called a friend and he told me to put some clutch fluid in it ( didn't even know they had fluid for that) before I spend a arm and leg taking it a shop. He told me to find out where the clutch fluid goes and try that (easier said than done) so after looking at my manual for my car and looking under the hood and FaceTiming my friend we couldn't figure it out, so I we went into Auto Zone and I told the sales person my issue and she looked it up and it seems that my year and model car I can pot the brake fluid inside where the clutch fluid goes and it serves a dual purpose. So I went home and pumped my clutch pedal 50X like it said on youtube, then put the clutch fluid in where the brake fluid goes and my car went through 1-5 gears with no problem compared to how I was struggling to go into gear Friday on my way home from work i will know for sure tomorrow on the way to work so stay tuned, and I doubted the salesperson knowing anything because she was a female man was I wrong. read more

Dropped off dead battery to charge. Came to pick it up 3 hours later, the short manager told me it was no good and wanted me to get another. Took the same battery to another autozone and it was charged 90%. I think shorty wanted to come up on a good battery. read more

Hey everyone just want too say that Gabby Martinez is a Superstar She was very attentive and very helpful and knowledgeable, I received a defective product and i went back probably a few minutes later and she was very empathetic and resolved my issue and return right away. I appreciate your help Gabby keep up the good work! read more

Battery in my car was acting really funny so I called to see if someone could help me before I stopped by. They said yes, and they were incredible! Gabby and Luis helped me out and a manager (missed his name). I appreciate the help and questions answered. I'm due any date so this was very important to fix. Thanks again autozone in carson! read more

Awesome service here. Went in recently to have my car battery swapped out. Richard L. was a great help in getting the correct battery and getting me all set. Leon put my battery in my car in a snap. Great staff !! Very pleasant, informative and helpful. I don't live in the immediate area but I will go back to that store on Carson Street, should I need anything else in the future. read more

Sergio, the manager helped me install my headlight late in the day. I really appreciate his help and kindness.

Good service, Will got a friendly helpful service he was quick to respond and help me out with my car problem.

Store manager needs to do better and the workers need to know their boundaries. They are not certified mechanics. The issue that I had is how very very controlling the guy was. I came in the store, trying to be a regular customer when I approached him. I asked him and told him what I was looking for. I have a newer model car and sometimes AutoZone don't have newer available parts. I have wanted to buy a single reservoir cap, they're very cheap. He searched it up and it showed that they didn't have anything showing for that which was for the fact of my car being a newer model car so I asked him if I can see of the reservoir caps and I would like to buy them and test them myself, even if I can't refund them or anything. With that being said exactly like that it's like do you not comprehend what I say and I had to repeat myself three different times to the point where we're basically arguing you don't wanna show me or tell me where the caps are and it's like what type of customer service are you doing G? I also had another issue one time when I was there with a battery and I went to a previous AutoZone because once again AutoZone aren't professional mechanics or certified at all, I went to go get a battery charge for about a good two hours. when I came back to pick it up, they told me that it was a healthy battery and it was fully charged. when I put it back in my car. It does not start so I go to this location a dude decides he's gonna test it out and then that's when he tells me that I had no voltage and it was overcharged and too warm which already probably damage the battery and that he will check to see if it's healthy or not, but I had a warranty for the battery so he brings it to my attention whether or not I had a warranty or not, and I told him that I did and then I asked him can I use the warranty and he said yeah I could and then he was like I can try to test this battery and see if it charges up for you, but I wasn't trying to wait and it was just like he was trying so hard to push me not to use the warranty and wait for the battery to charge, but I'm not gonna take a battery that y'all charged up overcharged lie to me and said that it was healthy and charged up just for it to be dead no voltage so I might as well have another battery anyways, anyways, after having to repeat myself again, knowing that he tested the battery and it has no charge, which is clearly the issue with my problems he decides to go and grabs the battery. I use my warranty and then he's gonna have the nerve to say, I hope that fixes your problems y'all to old to be acting like kids read more

If your a girl try to avoid this store. It's like pulling teeth for them to assist you. There was 3 of them not doing anything and when I asked for help with a scanner they gave it to me to go fend for myself. When the actual plug was difficult to locate in my car. I went back in and finally got someone to come out and help me use the stupid machine. He had also a hard time locating the plug. This is sad. In addition, why even wear a mask if your going to wear it super lose and continue to try to cover your face. Smh. Might as go bare. read more

Worst customer service ever.. your employees looked miserable and responded with an attitude when I asked questions regarding my battery. I would have still purchased my battery there regardless of them saying "no" to helping install it but the employees attitude was just too rude.. O'Reilly down the street amazing customer service! Answered my questions and was amazingly friendly... read more

Was sent to this Autozone from another one because they had my oil. Turns out they didn't have it in stock after calling. They didn't want to direct me to a different store. Avoid this shop especially the old ladies who manage it. read more

"Get in the zonnnne!! AUTOZONE!!" -- Autozone commercial on tv. This place has always been awesome an reliable. If you're a car noob, they have the right staff there to lead you towards finding what you need for your vehicle without over-selling you with some bull. Whenever I go to this particular Autozone, their manager Will is ALWAYS very helpful. The guy has a great attitude and he tells it like it is and conducts himself well. You can go to regular car dealerships where they will charge you an arm and a fecal matter at times, but you can count on this particular Autozone to give you the goods. It's seriously like entering a Yelp for car advice because they give you real honest answers from real people. Keep up the great job to Will and the rest of the great staff at this particular Autozone! My friends and family enjoy the great, consistent, and friendly service here! :) Thank you for getting my vehicle into its zone, so to speak! LOL!!!! read more

Went for a filter pickup, there's one guy named carlos zuniga. He seems careless for his job or the customers. I tell ypu what , u aint got no work ethic bro you tellin me that " i dont know that's what they order" well figure it the f out lol you're supposed to help me and customers out. Or you probably grabbed the wrong filter. you need some enthusiasm. You need to step up. Yo buddy stepped in to help me out because he probably knows that you're one lazy irresponsible worker you should be somewhere else man. I don't usually write reviews but hey there you go. read more

Although the original cashier that helped me out seem like a really nice dude he overcharged me for a fifth bottle of fuel injector cleaner and as I was leaving I noticed the overcharge and I came back in the store in a different person help me out and he saw the charge and he offered to give me the fifth bottle but the problem is is that those bottles are buy one get one free so in reality I lost out on that fifth bottle that I was really not trying to buy in the first place by not getting that one free part! read more

Eder and Sohko were awesome when helping me with my new battery! Welcoming and they installed it for me as well! read more

I give this Auto Zone 4 stars for their customer service. I've been here a few times and each employee that I encountered was nice. On this recent trip, I went there to unload some motor oil from the oil change i had done over the weekend. Usually, the employees of car parts places point to the back of the store and tell you where you can dump your oil, but here, the lady at the front counter took my two bottles of oil and took care of them for me. I was especially grateful because I had just gotten off of work and I was wearing white pants that day. No matter how careful I was, I was doomed to get them dirty. Thanks to her great customer service, I stayed nice and clean and went on my way. :) happy camper! read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Torrance, California

Exceptional service. I went to go start my car on a Saturday morning only to find my battery was dead. Thought my weekend was ruined. Luckily my neighbor gave me a jump, and told me to get a new battery at AutoZone. I walked in and was greeted by Maile. I explained I needed a new battery. She asked me for the make and model of my car, looked it up, and found the right battery. I asked her if she could help me install it in my car, me being completely clueless. She said absolutely. I still had the original battery from when I bought the car in 2008, and had never switched batteries before. She got a dolly and wheeled the battery out there (it's pretty heavy). Popped the hood, and she knew exactly what to do. She had all the necessary tools as well. We worked together to unfasten the hooks, loosen the screws, and haul the old one out. Took a little maneuvering, but we did it! Car started up like a charm. Now I know how to replace a car battery. Thanks to Maile, she really helped me out. The battery cost $130 with a two year warranty. Seemed like good value to me. read more

They are selling counterfeit products. I bought the Original formula of Armor All. The original was milky white and worked well. The one I bought at this place was clear liquid and is watery, it is almost like using liquid water. After I sprayed a very coat, after it dried the tire didn't look black, it looked like dry rubber. I boug other car products from this place before and they didn't work as the real products from other store. The only reason I went this time was that it was near me and I was on my way home from the gym. Their workers also are unfriendly and seems like they wish they weren't there. read more

On Tuesday, December 10, 2019, I walked into AutoZone Auto Parts in Torrance clueless on which light bulb to purchase as a replacement for my rear tail light signal. A gentleman by the name of Sokah came to the rescue! Not only was he able to pinpoint the exact item for my vehicle, but he even went above and beyond by installing the light bulb for me. This was extremely helpful as he needed a special tool to remove the outer casing. The customer service I received this day was impeccable. Thank you again Sokah! read more

Was around the area and since Pep Boys was closed before 8:30pm on a Sat i went to search for the nearest AutoZone so this one was in the area pulled up found what i needed was in and out of there the cashier girl was friendly and fast so thumbs up for that. I'd come back here again for my auto needs. read more

5 star only and only for the fantastic manager Nick (Nikoloas D.) who told me "I treat my costumers the way I want to be treated myself" - pleasant, smart, awesome, logical, and friendly with small connecting talks. This autozone will be my favorite place to shop. Autozone executives, you got an ace in your hand. read more

*See my review of my visit to the auto zone in Wilmington 15 minutes prior to this location. * Came to this location to have a few things tested. The clerk behind the counter said give him one minute while he grabbed the machine. Went outside and said the battery was low and wouldn't last long. Nothing wrong with the starter or alternator. The guy was totally cool and professional. Will come back here again. read more

Called for parts for a certain performance vehicle. Just filters to be exact, and I couldn't believe my ears. The employee at this location asked if I would like a universal Mobile 1 filter for a 6.0 using regular oil.? First off, what 6.0 or greater uses regular oil.? Let alone the engine size he is seeing on the computer. A car guy would automatically know you're dealing with a SS or something sporty. Who uses normal oil and a universal filter for a performance vehicle.? This kid ended up saying he has a LS3 6.2 and it runs fine lol.... This generation of lost souls is ridiculous. The lies won't stop, poor kid. Only advice, stop answering the phone or quit. read more

I walked into the store and was immediately greeted with a smile, (which is rare now a days in retail) I bought a battery and Malie installed it for me and even noticed I was low on my washer fluid! She even offered to fill it for me if I purchased the gallon. I got the great shop service done at a retail store!!! Amazing start to finish of this transaction , definitely will recommend and shop here again! I would drive the distance From Whittier to Carson for the excellent service! read more

Great customer service and will get you what you need or located if it's an emergency repair job.

This manager JOSHUA M is so rude and unhelpful. He was very lazy. Instead of helping he was just chit chatting unrelated to work. People are waiting. This manager should be checked if he deserve to be a manager. Lazy!!! Ay yay! Don't come here read more

DO NOT COME TO THIS AUTO ZONE !!!!!!!!!!!!!!!!!!!!!!! If your looking for great customer service. I went to my regular Auto zone on Carson street at the top of the hour when they opened 8am there was two Employees that I noticed were there when I came into the store i knew What i was looking for but didn't get any greeting but proceeded to look for what I needed as I'm looking around someone finally says "you know what you're looking for" I continued to say sure do you guys carry fix a flat The young gentleman reply with a yes right down that aisle to the left as I passed it the young lady let me know that it was a little bit behind towards the left, Continuing I purchased the item with the young gentleman At the register which told me my price was 11 and change which I gave him a $50 bill he gave me a lot of fives and a few ones with no receipt I continued out the store on about my business. A couple hours go bye and I realize that I have a few nails in my tire and I won't be needing the fix a flat anymore at this point now I'm looking for my receipt That wasn't given to me at the end of my purchase so I called the store to speak with the gentleman that I purchased the item with let to see if I was able to get a refund and to let them know that I didn't get a receipt but didn't need the item and never used it he told me if it was clean I could bring it back just have the receipt I stated to him that "you never gave me a receipt" He then let me know that it was fine just bring it in and We'll take care of you. But when I get back to the store the Manager asked me for receipt in which I was never given I told the manager that she was there when I purchase the item early this morning with the younger gentlemen she offered me store credit because I didn't have the receipt that her employee didn't give me after my purchase. I had to have an ID to get store credit but in this case I didn't have it at the time So I asked could I use my auto zone rewards card to identify who I am and put it on my rewards cards since I am a regular I was Told that would not work they needed an ID. So I have my girlfriend come use her ID and # which is linked to the same rewards card for AutoZone in my name popped up in which case I could've used my number like I asked in the first place very bad customer service overall could've been handled without me being treated as if I didn't buy it there in the first place. Maybe have your employees give receipts for everything!!!!!! read more

Just visited this Auto Zone tonight. I just want to say thank you to the associate Nicholas who greeted my bf and I as soon as we walked in and asked what he could help us with. He promptly assisted us and even followed up with us again as he was closing up the store. (We were still outside discussing my car issues). It's the small things like this that enhances the customer experience. I for one hate entering an establishment and receiving no acknowledgement, especially when I am clearly there because I need a service or need to be assisted! So kudos Nicholas. read more

Dude was super friendly and helpful. Windshield wipers are easy to install but he just came out and threw them on for us in a second. Didn't need the help but it was greatly appreciated. Highly recommend coming here for your auto part needs! read more

I know the clerks try, but they are so slow and not managed well. One Sunday there were at least 7 of us in line with one item each and the clerks were taking their sweet time, chatting away with customers. I never get a thank you for my time or purchase. O'Reilly 's wins the "managed well award." read more

The staff here is the laziest people i have ever met! I went here and asked them for a new battery for my boyfriend car. At first when I came in the guy said that he will change it for me... I had to pick up my boyfriend from the pharmacy so i returned to this autozone with my boyfriend and the guy wouldnt change it for me anymore... He said that i had to do it myself... Nice to know that you were trying to hit on my earlier and now that I have my boyfriend with me... you turn into a douche bag. read more

Lazy staff that did not want to help me at all! Obviously, I was a huge distraction while the male employee hit on the two female employees! read more

Staff here always seems to be changing. I guess it could be a good or bad thing. They always have a lot of questions to ask when you try to return an item that's covered under their warranty and give you the run around on it. I had a starter that wouldn't work in the car, but it always worked on their amped up load tester. So they keep saying it's fine, when it obviously isn't. Then they say if they send a good product back to the manufacturer, they don't get credit for it. So I told them how about you reinstall it and see that it doesn't work and that it got me stranded in DTLA, where I had to kick start the car. They finally gave me a replacement after 30mins of arguing, and behold. No issue starting whatsoever. I guess it comes to.. What happened to "the customer is always right" read more

Getting good customer service when you visit this autozone is always hit or miss. I walked in w my sister to get a new battery for my car, the manager was at the counter but of course didn't offer to help. Another worker seen this & decided to help us. After asking me what car I had & looking it up he finally came back w the battery after what felt like awhile. I assume he was asking his manager for some help. After putting in the new battery it begins to spark & my horn goes of continuously, then is when we realize they gave us the wrong battery ‍ my electrical system is fried & what once was a $150 problem is now close to $1000 read more

These guys know their stuff and are willing to answer your questions and help you find what your looking for. I usually find that products are significantly cheaper here compared to most other auto parts stores locally. They have a much more lenient return policy in regards to parts and tools by comparison to Cragen who sucks when it comes to that. I also prefer this location over the Autozone on Carson Blv. in Carson who always seem to have rude douchbags running the place whom take forever to produce a thought in their tiny idiot brains. Yeah you suck. read more

This Autozone is atrocious. I ran in at 7:55pm, 5 minutes before closing for a very small and simple part. This was an emergency situation. They had their doors locked early and I had to beg for them to open their doors. They resentfully let me in and told me with a raised voice that he didn't have the part and pushed me out the door before he could tell me where I could get the part at another location. 1/10 would not recommend. read more