My experience was very ordinary …read more To begin with I was yelled by staff named Sarah, which was very discouraging and belittling. I was given estimate which was twice as given by other I no option other than to go to them there not many places that can fix Tesla in city of Milwaukee and Brookfield. I hope we can get competitors of Marshall so we a so we don't have to drive all the way to Chicago.

I brought my Tesla Model Y in to fix a paint issue for the second time. While I appreciate the…read moreeffort to resolve the original concern, I was very disappointed with the loaner vehicle provided. They gave me a 2006 Toyota Corolla with over 113,000 miles. For a premium brand, this felt like a huge miss in customer experience and brand alignment. The gap between my car and the loaner was substantial and didn't reflect the level of service I expected. I understand loaner availability can vary, but customers should receive a vehicle that reasonably matches the quality of what they drive--especially when returning for a rework. This experience left me feeling undervalued. I even shared my feedback with the team onsite when picking up my car, and the response I received was, "It's a free car" and "Whelp, that is how it is here." That attitude was disappointing and reinforced the feeling that customer experience wasn't a priority. I hope they review their loaner policy and approach to feedback to ensure better experiences in the future.

I had several issues with my car. Lutter's helped me understand what was necessary to fix from a…read moresafety perspective and what was a nice to have to better fit my budget. It was fixed within the same day; a loaner car was offered and all done at a reasonable price. I will definitely be coming back!

This review is based on just getting an emissions test…read more Overall the 3 employees that were present they were very pleasant Since they did not have any other customers I was in and out within 5 minutes

I discovered the best kept secret in Bay View. Excellent, honest, work at extremely fair prices. I…read morealmost didn't want to write this review for fear that they will get so much business they won't have time for me in the future when my vehicle breaks down. I love you guys. Thank you for getting me back on the road. Sandy

I talked with Nick, he said no problem bring your Truck right over and we will fix it. Nick said…read morethey would have it towed to Milwaukee Auto Works. They towed it 4 days later. I called a week later having heard nothing to check on progress. Nick said that it would cost $ 2,700.00. that was a very high bid , but I said Okay go ahead and fix it. I tried calling back after waiting a couple of weeks . It is very hard to talk to anyone there as they have no voice mail. After a month I reached them and they said they had not touched it and refused to fix it. So they wasted a month of my time, were not honest with me, were hostile, simply the pits. I would never take anything there to be worked again. Stay very far away from Nick at Milwaukee Auto Works.

Great experience. Kudos to Corey. My problem was addressed promptly and properly. Korey did a…read moregreat job

Wow! I cannot say enough nice things about Mander! I contacted Sarah to inquire about a new…read morewindshield and she was so helpful and knowledgeable. I was stressed having to go through the process, but she made it easy. I will always recommend Mander and Sarah to everyone! Thank you to your whole team! Thanks, Hartland team!

I had a large dent in my bumper from hitting a traffic barrel (it was laying sideways in the…read moreroadway) so I went to get an estimate. They took the time to pop out the dent. The gentleman used his torch and heated the bumper so he could get the dent out. He even polished my bumper. Great customer service and great people. He didn't charge me for this minimal service, but I can assure I will tell all my friends and family that need collision repair that Kaliber is the place you want to go. They went above and beyond. Anytime I need service I will be returning there. They also clean headlights if you need this service check them out.

This shop was recommended by my insurance company so I brought my car here after a rear-end…read morecollision. It was returned "completed" with parts that didn't fit correctly and paint that didn't match. It was brought back three more times to be corrected. The trunk lid shifts when you close it. Nothing is flush. There's a gap between the bumper and the trunk that is visible with the lid open. The bumper doesn't line up with the body on the driver's side and the taillight on the passenger's side is not flush. To Bill's credit, he has tried very hard to make this right but at some point we have to accept that they simply do not have the ability to return my car to it's pre-accident condition. We will have to take my car elsewhere and pay out of pocket.

Good work for a fair price. Milton seems honest and approachable, has done reliable work on…read moreseveral of our vehicles. Glad to support a small local business.

After reading reviews of their "speedy service" for tires, "fitting me in for an oil change",…read more"going above and beyond", I called about a battery. I live NEXT DOOR to their business so I wanted to support my local business. I explained my battery light kept flashing on and off and did they have time to visibly look at it (thinking maybe the connections may be bad). I was willing to wait if indeed the battery was the problem for a repair. It couldn't have taken more than 5 min to just look. The woman on the phone didn't ask any further questions, just dismissed me and said we don't have any openings today. Horrible customer service. Uncaring, inflexible and rude. Definitely no "going above and beyond" or "fitting me in". I'm an older single woman with grandchildren to drive around. So disappointed.

Do Not Hesitate to take your vehicle here! Honest,Friendly ,great work and communication ! What…read moremore can you ask for! Definitely my go to place from now on.

I replaced my brakes in Dave's garbage and they didn't do a good job and they charged me so much.I…read morehada problem with the brakes in a month.They used to be a good service not anymore.

No nonsense direct diagnosis and efficient service. Parts were going to delay and they called…read moreright away to let me know, reasonably priced and very friendly!!

Great family-owned business! Service was done right, and the pricing was very reasonable…read more Appreciate the professionalism and quality work. Thank you