i decided to eat here because i wanted a quick and light dinner. i ate here around 8:00 pm. i ordered a medium ham & cheese on sourdough without the combo meal. the sandwich was really good. i was kinda surprised. the service was lacking. when i walked in i tried to get the attention of the staff in the back. it looked like some were cleaning and others preparing food for the next business day. so i stood in front of the register for 5-10 minutes. i wasn't too pissed only because i wasn't in a rush. the menu is simple and expensive if the customer decides to turn their order into a combo meal. i would go back again. i would probably order myself a sandwich and drive home and enjoy my own chips and drink. haha. the restaurant location is west of smith's. read more

Ordered sandwich and stated absolutely no mayo. Still received mayo on sandwich. Customer service 2/5. Most definitely will not return

I was in town for work and wanted something quick and good. The person who helped me was friendly and helpful and did his job to try to upsell me. The food was good and the ingredients were fresh and tasty. Service was fast and everything was in the order. read more

i came here for my first time and it was amazing. the food was great and the workers were so respectful and polite. The building was clean and looked nice. read more

Was a awesome place was very clean and loved the workers.....,...............................it was very delicious food is awesome

This place always hits the spot. Customer service is fast and friendly. They always know the right amount of sauce a sandwich needs

Food is always good here. Food came out quickly even though it was lunchtime and busy. Cashier was quite but effective even ask if the up charge on the avocado was okay a nice touch. Restaurant looked clean but I took my food to go. read more

Schlotzsky's - Italian Calzone - Delis Near Me - Farmington, New Mexico

I really like their pizza they are really good I recommend them to everyone good service

The food was o.k. The jalapeno cheddar bun was a little hard, like it had been sitting around too long. I was offered online a spend "$12 get a free entree" offer. I asked the cashier if I had to "take the additional entree right now or was I able to come back another time and receive the "free item". She didn't know and so asked a co-worker who said I could use the "free item" offer another day. So I purchased $18.00 of food, thinking I would use the "free item" another day. When I returned two days later, I was told I had to use it at the same time I made the $12 purchase. I explained to the Manager that I was told I could use it at another time (I didn't want 3 sandwiches at once). She said I could not use the "free item" offered because I had to use it with the original purchase. I explained to her that was NOT what I was told by her staff, who happened to be standing right there. The male cashier denied that he told me that, although he acknowledged that he remembered me. The Manager said that promotions are offered every couple of days online and that the staff doesn't really know what the details are. I told her that they were totally uneducated on how to use the Schlotzsky's app and online ordering. She is aware of that but gave no indication that they would be properly trained. It was very disappointing and I left without making any purchase. This is not the first time I have had issues with this store. They do not seem to know what they are doing. The Manager suggested that when I do want to order and use a promotion or Rewards, ask to see the Manager before placing the order to ensure I am receiving the correct information. I probably won't be eating here again. The Customer Service at this store is awful! read more

I love the roast beef sandwich! The bread is always warm and toasted just right. I've had cobb salad also and it's good not really a fan of how the ham or Turkey is sliced as strings and rolled but it's ok I guess. It is a little pricey that's for sure. read more

Came here after a late game in town. The lady at the counter was very nice and sweet. The store was getting ready to close but very clean. The food was perfect. Should not have the low stars it does. read more

Customer service is TERRIBLE. They don't greet you and treat you as if you're a burden. A friend of mine worked here years back and that's the only reason why I ate here. Loved the sandwiches and it has a Cinnabon but I bet it be busier if they were friendlier and made customers feel like they would want to come back. read more

I used to really love this place especially when I was younger their pizza was so good but as times changed their pizza got super oily then they completely changed the recipe to cheap sauce very little on the pizza and it doesn't taste the same or that good anymore read more

Schlotzskys is probably one of the better deli's in Farmington. If the Deli Factory is closed and you want an awesome sandwich made with tasty sour dough bread, head on over here. They have a good selection of sandwiches and they make pizza too, 8" pizza with sour dough! Prices are reasonable and they remodeled the dining room, finally added booths and it's a little more roomy. They also have salads too! Service is a little on the slow side though, but it's made fresh! read more

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Came here later in the evening. Customer service was okay. I ordered a medium angus roast beef sandwich, kids meal turkey and a cinnabon . I had to remind the front help about the Cinnabon ... should have checked my order because as soon as got home the kids cookie, the important part of the kids meal, was not in there! Had to call back... next time I guess. read more

Made me a small when I ordered a large tried to charge me $.90 to make the correction. Asked for my money back but it never went back on to my card. Rude and completely inept. read more

Food was great, but customer is not always right here. Phoned in an order of 7 sandwiches. When we got home, only received 6 (should have counted while at restaurant!). Called the restaurant and the young man was so disrespectful. Swore that he made 6 sandwiches, great, we ordered 7. Argued with us, which is ridiculous!!! Went to the store, showed him the receipt, and this guy STILL couldn't see the 7 sandwiches on the recipe! Wish I could take a pic of the recipe, but he took it, crumbled it up, and threw it away in anger. LAME. read more

Bread is hard and stale.. lady in back was making cinnamon rolls without her gloves on!! Slow service.

I've been to this Schlotzsky's twice. Food is good. Kind of expensive but it was close and I loved Schlotzsky's when I lived in Houston. My only complaint is customer service. Cashier was too busy mopping to worry about paying customers. Maybe she was just having a bad day. I'll probably come back if for no other reason than not only can you get a great sandwich but they have Cinnabon! read more

I love Schlotzskys, but the Farmington NM is not so good. I ordered the deluxe original sandwich. The sandwich was soggy, with the bread soaked. The second sandwich, a turkey and guacamole had very little turkey. Two sandwiches for $20 should be a better quality. I hope the food and service improves. read more

So, I use to be a HUGE fan of Schlotsky's. Matter of fact ate there at least once a week but here recently there has been some kind of drastic change. My 2 favorite things to order were the California Chicken Flatbread and also the Pastrami Rueben. Last week I ordered the flatbread, got back to work and it looked different. I took a bite and it was so overwhelmingly salty and had pizza toppings on it. I assumed they made it wrong so I called and they told me they changed the recipe and in the future I should order it without the pizza topping??!! WHAT? why the heck would you put pizza toppings on a flatbread that has Hand-carved chicken breast with chopped bacon, mozzarella & cheddar cheeses, lite mayonnaise, avocado, roasted red pepper, cilantro and chipotle mayonnaise?? I don't get it and they need to change it back! so I gave it about a week before I returned and I ordered my other favorite, the Pastrami Rueben. When I Ordered it at the window, the guy acted like he had never heard of it, then says...OH.....you mean the Pastrami Stacker? I said does it have thin sliced pastrami, swiss cheese, sauerkraut and Thousand island dressing? He said YES. When I started eating it the bread was crumbly and breaking apart, the pastrami was so thick sliced it was like eating bologna. I'm VERY DISSAPOINTED. I am a firm believer that if it aint broke....don't fix it! Not sure I will go back....... read more

Seriously tasteless sandwiches and very inappropriate music playing for kids. Employees eating food openly behind the counter. Wouldn't eat there again. read more