These folks got us in fast and kept working hard until all our cars issues were fixed and we were…read moreback on the road. So glad we found them. Timmy himself was on-site and making sure everything went smoothly

This place is amazing. We had an emergency with our camper while on vacation. They were extremely…read moreprofessional, honest and efficient. I would highly recommend them for any service needs you may have.

Literally do not take your car there.. these nasty people had a fire burned up my car and I have to…read moresue them and they do not feel that they're liable.. these people are horrible.. I got my car towed to this lot and the wrecking truck caught on fire and burn up half the lot.. they never tried to rectify this they're literally trying to fight me on paying me back.. I don't know where these people's morals are but I don't understand how these people can operate a business be careful cuz they don't have insurance yes I got my car towed for not having insurance from the police and they had my car towed to this station who doesn't have insurance if they do they don't have the right insurance.. I don't know what's wrong with these people but they literally need to get a grip and pay the people back whose life had been affected by that fire.. seriously nasty people you know it..

This company was a life saver today. My mom and sister were traveling to Bay City and my mom got a…read moreflat at 9:15 am - she called AAA and 3 hours later still no call back from AAA. I called H & R to see if they could help my mom and sister. I explained that my sister is diabetic on insulin and my mom had no snack to give her and she needs to eat at specific times. Jimmy had Jordan the driver stop at McDonalds and get my sister some lunch and then made it to them in time so that my mom did not have to call 911 for my sister. H & R responded and got to my mom in 30 minutes...AAA called my mom while Jordan was changing the tire. Excellent customer service and they went above and beyond. So thankful. LIsa

Great staff. Excellent speedy service. Priced right…read more This is one of the few auto shops I feel I can trust. HIGHLY RECOMMEND!

The men here have always worked on my car and have been very honest and fair. They do very good…read morework. This time they went beyond. They worked for two days making sure my car wasn't over heating and since they couldn't find any thing wrong they didn't charge me a dime even though they searched for 2 days. Thank you guys! This world needs people like you all! Thanks again!

They don't know shit. Don't even go for electrical problems. I figured it out online. New battery!…read moreReally! DRL module... really! I just unplugged it. Charged me $800. dollars for breaks. Didn't fix the electric problems. I only needed front breaks done. Small car, back breaks are pointless. Didn't even replace my battery. How sad.

Needed tires mounted and balanced Lonnie was bout to close for the night but he was kind enough to…read moreget the tires done after closing for us good guy, funny and did great work will recommend to anyone needing good quality work done to your vehicle

I was referred here by Phil's Towing in Houghton Lake after my Suburban left me stranded in the…read moreWalmart parking lot! Lucky Me! This guy (Lonnie) was absolutely wonderful! Worked on my car with no warning and had me back on the road within a couple of hours! New Starter and an oil change! Great service, fair price and HONEST! Hard to find honesty in automotive repair these days, I would HIGHLY recommend him to anyone! Thank you Lonnie!

They got us in so quick very polite and did a great job I'm so happy we have a place so close to us…read morethat treat us good thank you for your hard and extremely good work

Way to go waited 3 days for them to pick up my vehicle for repair was told maybe Monday,latest Tues…read morewith a no show.Called Tues said wed at 9. No show no call then they show up thurs told them already got someone else to do the job and that they lost a customer to which they said they didn't care

This place hooked me up! Met the owner in the parking lot on a Saturday afternoon and he agreed to…read moremount tires for me even though they were actually closed. This place is local, friendly, helpful and priced right! Tried to give the man a tip since he helped me out and he wouldn't accept it. Highly recommend this place and his price was less than half of other local shops in the area. You can't go wrong here.

The owner Kristina Edmonds is a mean old lady. She is drunk driving every day and cussing out…read morepeople for no reason. Today she swerved at me forcing me to step on somebody's lawn to get out the way. She asked if I worked across the street, I said yes, then she Said "Get the F of my lawn you're trespassing!" Come to find out it's her sons house not hers. When I got to the gas station where she was at getting subway (where I get food for lunch for work) she got out of her car came at me saying I was trespassing. I said ma'am please don't come at me like that and I would be more than happy to avoid the lawn if you weren't swerving at me. Next time she says a word to me I'm calling the cops for harassment and I recommend everyone to not give her properties any of your Business, you'll be respected 100x more basically anywhere else! Also I wouldn't recommend walking past it or you might get swerved at and harassed. Hope anybody reading this has an amazing day and be sure to keep spreading positivity, we can't let our communities turn into people like this.

I had a vehicle issue while traveling north, and had my Honda towed to their dealership . The…read moreservice advisor and manager looked at my car right away and told me they could not fix the part that came loose, but it was drivable to wherever I was going, and to take it to the Honda dealership when I return home. The service advisor, manager and the mechanic were wonderful to me. I could not ask for better service than from Hart service department. THank you.

Let me provide a word of caution to any of you considering buying a GM Truck or SUV from Hart GMC,…read moremake sure they actually installed everything you paid for. I purchased a new 2023 Yukon XL Denali in October 2023 at which time the dealer told me that the adaptive cruise was part of the build sheet, however after I bought it and tried to use it the next day it didn't work. I took it back to the dealer, 30 minutes away, and they said again "it should be there" but when the head technician gave it a whirl he came to the conclusion that it wasn't functional. I understand, I probably should have tested for myself if it was active before I signed the papers but the dealer told me it was and I had no reason to doubt them. After some research the dealer rep informed me that it was under constraint and put in a service ticket and said that it should be rectified in a few weeks to a couple of months, this was on October 21, 2022. I checked once again several months later in early 2023 with the dealer to find out the status, and also called 800-GMCTRUCK, and once again was told that I would be notified when it was available for retrofit but that it could be up to another few months. I have taken 2 across the country trips and routinely drive long trips on the highways and get more disappointed and frustrated with GM and Hart because I keep having to do it without a feature I paid for in my new Yukon and was a key feature I wanted when I bought it. I understand that there are constraints and they had "supply chain issues", and I understand that things happen but the lack of communication and plan for delivering what I purchased on a very expensive vehicle is lacking. I rented a new 2023 GMC Terrain from Hertz at Dulles Airport a few months ago and it had adaptive cruise. To be told now that the vehicle would not be getting the adaptive cruise feature that I asked about before buying and was told would be retrofitted is extremely frustrating. Where is the good customer service and responsiveness that Hart touts and promises? I sure haven't seen it. Make sure you ask if your vehicle has everything and check it over before you sign the papers. I will be contacting General Motors to lodge a complaint against the dealer as well getting my attorney involved for their misrepresentation and them lying to me unless they contact me soon to remedy this situation.