I have never heard of a dental hygienist taking a 13-yr old little girl in to clean her teeth and…read morelecturing her about how bad her teeth are and going over pricing and what each tooth is going to cost her Mom and Dad to fix. Not only was my granddaughter in tears over all the guilt put on her, but in terrible pain. When she came out of the room she collapsed into Daddy crying. I have never heard of any child being treated by a dental hygienist like this. My son in law and daughter really liked this dentistry before this, not anymore. By the way her name is Mary....please beware for your child's sake.

We've been going to Arnold Smiles for over 5 years as a family of five, and up until today, we've…read moreconsistently had great experiences with both the dentists and staff. They've typically gone above and beyond, which is why this experience was so disappointing. I've had to reschedule my three kids' cleanings a couple of times due to illness, and this time I left work early and picked my kids up from school early to make our 2:00 PM appointment. My middle daughter was delayed returning from a field trip, so as soon as we got her, we headed straight to the office. I called right away to let them know we'd be about 10 minutes late, and was told there is a strict 10-minute policy. I said I would do my best to make it within that window. We arrived and walked in at exactly 2:10 PM, but were immediately told we'd have to reschedule. I explained the situation and asked if there was any flexibility--even just to have two of my kids seen--but was told no. I understand having policies in place, but it was frustrating that there was zero flexibility, especially when we made every effort to get there and communicated ahead of time. What made it more disappointing is that we've had multiple visits where we've waited 10+ minutes to be seen without issue. It felt like there wasn't the same consideration given in return. After years of being loyal patients, this experience was really disheartening, and unfortunately, we will not be returning.

Phenomenal! Staff from start to finish was fantastic. Dr. Gordon and her dental assistant Karley…read morewere so delightful. I had a filling fall out on a Sunday and they squeezed me right in the next day and repaired it for me! Made me feel comfortable and right at home! Thank you Arnold Smiles.

I love this place they care and know every patients name. Theu set a dental plan and can work it…read moreout with you on how ever fast or slow you an get what you need done. They are fast and efficient. They treat every patient speical and get you in and out. I truly wont go to any other dentist since I starting coming here over a year ago got all my work almost done amazing! Thx all the staff you guys are wonderful.

I have been seeing dr. Tourkakis for years. He is by far the best dentist I've ever been to. When…read moreI first started seeing him years ago I needed a root canal. When I got it done I didn't feel a thing! The people at the front desk are friendly although I miss crystal. She was the best. If you need a dentist in Arnold I highly recommend tourkakis. I wouldn't go anywhere else.

I cannot express in words how much I fear the dentist. I had a horrific and very traumatic…read moreexperience in the past and have found it impossible to go into a dental office. Then the worst thing happened. My tooth broke and even though I babied it for months so I wouldn't have to go see a dentist, it eventually fought back. The gums became infected and then one day the nerve touched the infection and I felt a pain I had never experienced....and I have four children. I was desperate and called JL Dental. Dr. Laura Mears fit me in right away and everyone in the office was amazing. After getting rid of the infection she brought me in for a root canal. It really was a breeze. She and her assistant were kind, gentle, and explained every step as they did it. I felt very comfortable and I am extremely pleased with the care I received. I will go back for my crown and will likely continue my care to avoid emergencies in the future.

I recently became a new patient in the office. I had to switch dentist's due to insurance. I'll be…read morehonest, I was nervous switching to a new office after 10+ years at my last dentist. The office staff is very helpful and kind, this has been an easy transition for me! I have seen both Dr. Mears and Dr. Laura, both are great!

I was gratefully they were able to get me in for a cleaning, I was supposed to be the 1st appt. of…read morethe day. got there 15 min. early as they told me to; however, 5 people went in before me and they didn't call me in till 20 min. after my appt. time. got in, had over 21 xrays & a 360!! not sure why all that is necessary. they found a cavity, but said it would require a root canal instead of a filling. I told them I don't believe in root canals with all the info out there on them and my previous dentist (who moved states) also didn't agree with doing them and they literally laughed at me. said the dentist must have wanted to go a more expensive route... I left there after 2 hours, yes, just for a cleaning, with a treatment plan of $3900!! that's with insurance. I couldn't believe it. I went and got a 2nd opinion from a dentist who didn't take my insurance and walked away with a successful filling (no root canal needed) and only $110. ** Be aware of what they say needs to be done! Might be to pay for all their unnecessary technology equipment **

I paid almost $500 as a self pay client for a cleaning. ARE YOU KIDDING ME…read more Retained staff is as nice as ever. I am indifferent to the new doctor who spends very expensive mere minutes with you - like every other dentist in existence. Procedures are exorbitantly priced and seem like overkill to justify a 'digital' system. I asked for a quote before my experience - it was less than half the actual price. But wait, theres more! Payment is expected in full - and there are no options for a payment plan. You can buy one of their personal Payment Advantage Plans to make up the difference. I have been seeing a dentist at this location for over 40 years, and the third time (third dentist change) is a charm as I will not be coming back. I cant afford to. Let's just call this what it is, jacked up, corporate sponsored highway robbery.

I was somewhat disappointed in that when I inquired about accompanying my juvenile children…read morethroughout their upcoming appointments, it required office staff management to opine on the matter. Ultimately, I was told that I was welcomed to stay with my child for the exam portion but I'd need to leave for the x-rays (okay, no problem) as well as the following and more invasive cleaning portion. Being they are listed as a pediatric dentist, I'm pretty surprised this isn't already a no-brainer policy - minors should definitely be accompanied by their parents at all times... for everyone's sake and liability. I enjoyed my own experience as a customer there but expecting to be left alone with juvenile children, in a highly angsty situation, is a non-starter.

Thought we had found a decent dentist until my first dental emergency. Had a tooth really…read morebothering me, but they couldn't see me for over a month. Time for a new dentist!

Very caring dentist I was made comfortable during my visit. I would recommend this company Arnold…read moreDental Art to anyone.

Dr. Leon and his staff are very professional and very kind. They'll help you with all your needs. I…read morelove the fact that they take their time with each patient and discuss their needs. If you dont understand anything don't worry they explain it again... I love it.