We've been going to Arnold Smiles for over 5 years as a family of five, and up until today, we've…read moreconsistently had great experiences with both the dentists and staff. They've typically gone above and beyond, which is why this experience was so disappointing. I've had to reschedule my three kids' cleanings a couple of times due to illness, and this time I left work early and picked my kids up from school early to make our 2:00 PM appointment. My middle daughter was delayed returning from a field trip, so as soon as we got her, we headed straight to the office. I called right away to let them know we'd be about 10 minutes late, and was told there is a strict 10-minute policy. I said I would do my best to make it within that window. We arrived and walked in at exactly 2:10 PM, but were immediately told we'd have to reschedule. I explained the situation and asked if there was any flexibility--even just to have two of my kids seen--but was told no. I understand having policies in place, but it was frustrating that there was zero flexibility, especially when we made every effort to get there and communicated ahead of time. What made it more disappointing is that we've had multiple visits where we've waited 10+ minutes to be seen without issue. It felt like there wasn't the same consideration given in return. After years of being loyal patients, this experience was really disheartening, and unfortunately, we will not be returning.

Phenomenal! Staff from start to finish was fantastic. Dr. Gordon and her dental assistant Karley…read morewere so delightful. I had a filling fall out on a Sunday and they squeezed me right in the next day and repaired it for me! Made me feel comfortable and right at home! Thank you Arnold Smiles.

FIRST OFF IGNORE EVERY REVIEW PRIOR TO THIS ONE. The dentist and staff that were mentioned…read morepreviously no longer are at this business. I've been going here for dental work for just over a year. I am not talking just your normal cleanings either. I have had a root canal, 4 crowns, and many other procedures done. After all that I would highly recommend Dr. Seth Gladson and his staff! The staff is nothing but courteous & friendly. Dr. Gladson does great work at a reasonable cost. He doesn't recommend getting things fixed that don't need fixing. The stuff is very aware of your insurance and do a great job of explaining cost and when you might have to start paying out of pocket for procedures. MY rating BEST.

This dental office is phenomenal! The whole team as a whole, are welcoming and has the best oral…read morehealth care for you. I would recommend them to anyone. Very professional and friendly. Karen F.

No would not recommend this place, got work from the son and father. Both filled my root canal's…read morewith toxic metallic materials. The last few years i noticed my gums receding I asked about it. No concerns or advice was given. No advice was given to see a periodontal dentist. So since I've noticed for at least the past two years, at least the last two years of teeth cleaning has sped up the process of the periodontal disease. I'm not sure why he never voiced any of this but all the other dentist I've seen since then have basically been like yeah none of those teeth cleanings helped you. All they did was basically hurt you and help the bacteria grow and become more of a problem. So now over the past 10 years, I paid him and his father thousands of dollars out-of-pocket and more through insurance to basically help speed up the decay of my teeth. When I thought the whole time they were helping me. I would just go to a periodontal dentist, which is a specialist or a holistic dentist these regular dentist that pump this stuff in your mouth and then don't tell you about receding gums and stuff is very cheap car salesman like. To fix all the periodontal disease work and to help slow it down because it never stops and to fix the root canals that him and his father have done over the years could be upwards of $20,000. Keep that in mind when you go to these places and they try to act like they're doing stuff in your best interest.

Tosi and Tosie Dental are the best. I have struggled with dentist anxiety in the past, but this…read moreoffice has put my worries to rest. My hygienist has never hurt me and the office staff is welcoming and kind. They only see us twice a year, but they always remember us. My daughter has had excellent results from her braces and my son, who is on the autism spectrum, loves to go the dentist. I can't say enough about how fabulous this practice is.

Laura was the nominal with my realignment of my temporary denture. She was super friendly and…read morepatient and took the time to make sure it set me perfectly. And Ray what was great as well?She was phenomenal on the phones.When I called back to find out the right names of who took care of me. This is a great office with great employees.I highly recommend everybody go there.If you're looking for a great dentist and now all of a sudden!

Went there today to have a temp filling replaced with a permant filling after a root canal. My…read morefirst visit. Staff was polite and professional as xrays were done , but then more diganotics were done and I was told I had several problems like periodontal disease bone loss and infection. The dentist told me these things MUST be taken care of. I said I just wanted to get this temp filling taken care and that I felt I was being misled. All of a sudden she said that she could not do the temp filling today, maybe tomorrow at 7am. Then I sat with the Business manager and asked how much the filling would cost and it was 3x what I had been told by another dentist last week, who unfortunately didn't take my insurance. I got up and left. It felt unethical and immoral. I'm considering contacting the state Board of Dentistry.

I cannot express in words how much I fear the dentist. I had a horrific and very traumatic…read moreexperience in the past and have found it impossible to go into a dental office. Then the worst thing happened. My tooth broke and even though I babied it for months so I wouldn't have to go see a dentist, it eventually fought back. The gums became infected and then one day the nerve touched the infection and I felt a pain I had never experienced....and I have four children. I was desperate and called JL Dental. Dr. Laura Mears fit me in right away and everyone in the office was amazing. After getting rid of the infection she brought me in for a root canal. It really was a breeze. She and her assistant were kind, gentle, and explained every step as they did it. I felt very comfortable and I am extremely pleased with the care I received. I will go back for my crown and will likely continue my care to avoid emergencies in the future.

I recently became a new patient in the office. I had to switch dentist's due to insurance. I'll be…read morehonest, I was nervous switching to a new office after 10+ years at my last dentist. The office staff is very helpful and kind, this has been an easy transition for me! I have seen both Dr. Mears and Dr. Laura, both are great!

Very caring dentist I was made comfortable during my visit. I would recommend this company Arnold…read moreDental Art to anyone.

Dr. Leon and his staff are very professional and very kind. They'll help you with all your needs. I…read morelove the fact that they take their time with each patient and discuss their needs. If you dont understand anything don't worry they explain it again... I love it.

This location has consistently made me feel comfortable, heard, and well cared for since 2019. The…read moreteam communicates clearly and effectively every step of the way. Whenever I need to call WTD, I can count on a kind and knowledgeable staff member answering the phone and providing helpful support. It makes a world of difference in these stressful situations knowing the staff will be there to help.

I came as a new patient. They looked at my gums and said I would require a deep cleaning due to gum…read moreissues. This deep cleaning would have cost me 600 dollars out of pocket. They tried to make me do it right then, but I declined. I asked for a regular cleaning and they said they wouldn't since they saw gum issues. I never would have come if I knew this was their policy. I also was annoyed that they didn't look at my gums until after doing their "routine" x rays that cost me 60 out of pocket. I'm not denying that my gums could use some extra care, but I found their tactics manipulative and shady.

I was gratefully they were able to get me in for a cleaning, I was supposed to be the 1st appt. of…read morethe day. got there 15 min. early as they told me to; however, 5 people went in before me and they didn't call me in till 20 min. after my appt. time. got in, had over 21 xrays & a 360!! not sure why all that is necessary. they found a cavity, but said it would require a root canal instead of a filling. I told them I don't believe in root canals with all the info out there on them and my previous dentist (who moved states) also didn't agree with doing them and they literally laughed at me. said the dentist must have wanted to go a more expensive route... I left there after 2 hours, yes, just for a cleaning, with a treatment plan of $3900!! that's with insurance. I couldn't believe it. I went and got a 2nd opinion from a dentist who didn't take my insurance and walked away with a successful filling (no root canal needed) and only $110. ** Be aware of what they say needs to be done! Might be to pay for all their unnecessary technology equipment **

I paid almost $500 as a self pay client for a cleaning. ARE YOU KIDDING ME…read more Retained staff is as nice as ever. I am indifferent to the new doctor who spends very expensive mere minutes with you - like every other dentist in existence. Procedures are exorbitantly priced and seem like overkill to justify a 'digital' system. I asked for a quote before my experience - it was less than half the actual price. But wait, theres more! Payment is expected in full - and there are no options for a payment plan. You can buy one of their personal Payment Advantage Plans to make up the difference. I have been seeing a dentist at this location for over 40 years, and the third time (third dentist change) is a charm as I will not be coming back. I cant afford to. Let's just call this what it is, jacked up, corporate sponsored highway robbery.

I came to Matrix a couple years ago after a bad experience at another local dentist (corporate…read moreowned). They are awesome at Matrix, they make you feel comfortable, they're trustworthy & up front. I highly recommend them!

My husband and I both switched to Pristine Dental after reading the great reviews. My husband was…read moredue first and when he came home from his cleaning appointment he kept saying " they are really nice but the whole process was strange" over and over again. Today was my cleaning appointment... I was called back and the two assistants took my panoramic xray and then pointed to a room and said " youre going to be in there", so I walk into the room and seat myself- wait a few moments and then the same two assistants came back to take a full mouth xray. As they were finishing, the doctor came in and introduced herself, examined my teeth and said everything looked great. Then the hygienist came in, took measurements of my gums and then said "ok the doctor will be in shortly". I thought it was strange since I had already seen the doctor but I waited a little while longer and then the first assistant came in and polished and flossed my teeth. Again I thought that was weird, in my experience that always happened AFTER the cleaning. When she was finished she said " let's go up front and get you scheduled for your cleaning". I told her I thought that's what I was here for and she explained that they only have one hygienist on staff except for Wednesdays when they have two. I was literally there for an hour and twenty minutes but I never had a cleaning. The front desk tried to schedule my cleaning for tomorrow but I will not be going back, the time management at this office is HORRIFIC. If you don't have to worry about your schedule and how many times you have to go for a cleaning then sure this is the place for you but for normal people who have to take time out of our day for these kind of appointments I would highly highly suggest going elsewhere as this office does NOT care about your time.

I was somewhat disappointed in that when I inquired about accompanying my juvenile children…read morethroughout their upcoming appointments, it required office staff management to opine on the matter. Ultimately, I was told that I was welcomed to stay with my child for the exam portion but I'd need to leave for the x-rays (okay, no problem) as well as the following and more invasive cleaning portion. Being they are listed as a pediatric dentist, I'm pretty surprised this isn't already a no-brainer policy - minors should definitely be accompanied by their parents at all times... for everyone's sake and liability. I enjoyed my own experience as a customer there but expecting to be left alone with juvenile children, in a highly angsty situation, is a non-starter.

Thought we had found a decent dentist until my first dental emergency. Had a tooth really…read morebothering me, but they couldn't see me for over a month. Time for a new dentist!