I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

Amazing service everytime we call. They were able to detect a leak in our system and patch it for…read moreus and helped us figure out how to prevent those kinds of expensive fixes in the future!

Advanced A/C did awesome job. My heating went out and I called them. They initially said the tech…read morewould be between 2-5pm. They then called to say the tech could come sooner and I missed the call! Called them back and hour later and still was able to get the tech early. Great customer service from Paige!! Justin the tech arrived and within 5 minutes he identified the problem and solution. He throughly explained everything and showed me the DAT was broken. He was able to replace and fix the system within 30 minutes. He was full of knowledge concerning HVAC with lots of tips and information about my system. He even invited me to take a look in the attic and explained some of the features. Another example of outstanding customer service far beyond what was expected. Will definitely call Advanced for any further HVAC problems.

Steve Smith at Liberty Air LLC did a fantastic job! From start to finish, Steve was professional,…read morecommunicative, and clearly knew his stuff. He showed up on time, explained everything he was doing, and made sure the work was done right. Pricing was fair and transparent -- no surprises. If you're in the Liberty Hill area and need HVAC work done, I wouldn't hesitate to call Steve again. Highly recommend Liberty Air LLC!

Steve came out on time and corrected the fault in the AC quickly. Great interaction and…read moreoutstanding communications. This company is a "well oiled machine"! Very through. Thank you Steve!

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

We been using the company for over 14 years for AC and Heating. Jeremy's installation and service…read morehas always been top notch and we can highly recommend them! Last night with the deep freeze weather our furnace stopped working. So I called Jeremy this morning and although he could not make it out today, he took the time over the phone to help diagnose the problem. I was able to fix it myself and get my house heating back up. Again that saved us from the freezing cold, not to mention all the time and money we saved. Thank you Jeremy and Bluebonnet for saving the Holidays! Gerald W

He was friendly enough and showed up on time. I never heard from again - no follow up - no text -…read moreno quote. It was going to be a difficult job - just tell me you didn't want to do it.

After some search for replacing old A/C system I contacted Alex, owner of Cool Time LLC, and was…read moreimpressed by his knowledge and level of communication with potential customer. He recommended me the best option and on March 25, 2026 year his co-worker Nima installed the new system. I was very lucky to choose this company because Alex and Nima really care for their customers. When later I found that the new thermostat was not proper working ,Nima came next day after my call and replaced at no cost with another model, which works well. Highly recommend this company and my best wishes to Alex and Nima.

I've worked with Cool Time on a couple of different projects, including a full HVAC replacement,…read moreand they have always been nothing but friendly, professional, and willing to work through obstacles together. They were the only local HVAC company that would even talk to me when I wanted to use my home warranty to help pay for costs, and that alone convinced me that this is a company that genuinely cares and wants to do right by their customer. It's been a pleasure, and I'm sure it will continue to be one. Thanks guys!