I brought my fur baby to to the hospital with hip problems they suggested Librello started the…read moreshots my fur baby is running around like a puppy Thanks

Our dog had an appt at Southgate animal hospital as her health had significantly deteriorated…read more After examination it was determined she was not going to live very long and would experience more and more pain as the days went on. We were torn up and planned on going to visit and say goodbye and the. One of us would go sit with her through the end while wearing a mask. They said no. Really? We were allowed to visit outside by our car but then they would take the dog and out her down with no family present. Covid or not, that's heartless. Knowing what we know we could have work a mask. Gloves, goggles, whatever it took. They have a back room we could have entered and exited through the side door to not come into contact with anyone. We took her and went to Riverview Animal hospital. They had no appointments available but stayed late to help us out and kept a back room available. They allowed up to 2 people to be in there with our dog. One of us went in. It's hard enough putting down a loved one, but to abandon them when they are hurting and afraid seems inhumane. Thanks Riverview for having a heart. It worked out better too. We took her to get chicken nuggets and sit in the sun and watch her kid at the park for a while, right next door. A stress free final hour. I've questioned some stuff before during visits but they definitely get 5 stars for compassion in a time of dire need. And we greatly appreciate the personalized card mailed to us.

Ugh, I hate saying this. I need to find a new vet. We've used southpointe for 15 years. Loved them…read more The people are friendly, but it isn't the same care. The waiting room/parking lot is empty. Its different. If feels like a training facility with professional pricing.

Had the pleasure of seeing Dr. Acevedo for my dog's skin issue and he couldn't have been nicer or…read moremore helpful. They are a very clean facility, beautifully decorated; bright and cheery. It is a lovely place to go for help. The staff are alert and helpful. The price is on par with other places, so it's reasonable.

When researching options to get vital medical care for our neighborhood stray, my first impression…read moreof the ultra organized process for getting animals neutered at Paws would be mechanical or impersonal. My experience was so far from this first impression. My husband and I found a stay kitty in our neighborhood right before the temperature was about to drop. We started calling him Mortimer (Morty for shorty). We didn't have the heart to put him out, but he had a pretty nasty respiratory infection, and we didn't know what else might be wrong, so we set him up in our breezeway and made some appointments. (Much longer story, cut to getting him neutered at Paws....) As soon as Morty's cold cleared up, I went through the phone request process with Paws as they are the most affordable and one of our other kitties was treated there before adoption. The call was easy, wait for 9am on Monday, make the call, wait for your turn, leave a message, and hope you were fast enough to get a call back to schedule for the next week. All of the standard stuff went the standard way, but we added on Combo Testing and Morty tested positive for both FIV and FeLV. I got a call on the day of his surgery to give me a heads up before I came to pick him up and my heart sank. I was grateful that we kept him quarantined from our other three cats, but we had him for a few weeks at this point and had grown very fond of his sweet and playful personality. I was visibly upset when I got there for pickup and the staff at Paws were so compassionate and helped me through the process of getting him the necessary confirmation tests to get him placement with a sanctuary for cats with FeLV. The wait for the sanctuary was difficult as every day Morty is with us he has grown on our hearts, but we got a call last week that he has a spot and we're driving him there tomorrow, just in time for Christmas! Thank you Paws, for having a huge heart for these animals and for the humans that do their best to keep them safe, warm, fed, and happy. For those concerned, Morty has a regressive (dormant) from of the virus and could not have passed it to our cats, but there was no guarantee that it wouldn't become active one day. He was never in the same room, let alone sharing food bowls, litter boxes, or grooming.

Extremely Disappointed and Heartbroken - Beware Before Taking Your Pet Here…read more On March 31st, I took my 2-year-old dog to Paws Clinic in Taylor, Michigan for a routine neutering. I followed every single post-op instruction to the letter. I stayed home from work to monitor him 24/7, kept him in his cone at all times, administered sedatives, and only took him out on a short, supervised leash. Despite all of this, within just 6 days, his incision split open and began bleeding. There were no visible sutures, and his regular vet confirmed the incision had almost completely reopened. He had to be re-sedated and restitched at a significant cost. When I called the clinic to explain what had happened, they completely dismissed my concern, blaming it on "licking" even though the records also note "trauma" as a possible cause. They refused to take any accountability or offer any help with the vet bill--even after I explained how careful I had been, and that my dog was never out of his cone. The day after being restitched by his regular vet, my dog was walking normally again--with no pain or discomfort, unlike the full week after the original neutering. That alone raises red flags. I feel the clinic either botched the procedure or used low-quality sutures that didn't hold. Either way, this should have never happened. They showed zero compassion and made no effort to make things right. This isn't just about money--it's about accountability and the of our pets. I would never recommend this place to anyone who truly loves their animal. They put my dog through unnecessary pain and stress and then turned their back when something clearly went wrong.

Dr Jutte and her staff are very kind and caring. It's not a money grab like the clinics being run…read moreby corporations. Taylor veterinary has been a Godsend for our family.

The staff at this clinic were extremely rude both on the phone and in person. When you're bringing…read moreyour pet in for care, that's already a stressful situation, and the last thing you need is to be treated with disrespect. Unfortunately, the communication from the staff was unprofessional and difficult to deal with. A veterinary office should show compassion and patience toward pet owners, especially when their pets need help. Based on this experience, I would not recommend this clinic.

The vet who has replaced Dr Hermann. Is both rude and condescending. Repeatedly badgering me with…read morequestions after letting her know I did not care to answer. I was there for vaccinations Update only. She became so angry that she was rough with my dog and the bordstella nasal vaccine did not even go where it was intended. She did not even finish the exam of her paw. I went to Dr Herman for many years. She definitely needs help either her people skills. It's unfortunate, because all of the office staff is excellent. Won't be returning.

Dr. Tina and all the beautiful staff are amazing, nothing they all cannot do .. I love them all…read morevery much and they are very special, kind, and loving individuals to all pets.. thanks so much for always being there for all,, God bless all,Beth

I am writing this review with a heavy heart, as my recent visit to with my injured puppy, Nigel,…read morewas one of the most traumatic experiences I have ever had at a veterinary office. We arrived in a state of emergency--Nigel was bleeding profusely, and both of us were covered in blood. Unfortunately, the initial experience at the front desk was deeply distressing. I was met with coldness and a focus on payment processing that felt completely disconnected from the urgent, life-threatening situation unfolding before them. In a moment of panic and trauma, that lack of empathy was incredibly painful. However, I feel it is vital to acknowledge the medical team that stepped in. Once we moved past the front desk, the level of care shifted entirely. I want to express my deepest gratitude to the veterinary assistants and to Dr. Wheet. Your genuine empathy, professional support, and kindness during such a horrific process were my only source of comfort. Dr. Wheet and the medical staff are the sole reason I am giving this clinic four stars. They provided the high-quality, compassionate care that Nigel--and any pet owner in crisis--deserves. I truly hope the administrative team takes this feedback to heart, because the front-of-house experience does not currently reflect the high standard of care provided by your doctors and assistants.

This is a private equity owned clinic. Support mom and pop shops instead. They charge 30% more for…read morebasic services (new appointments, vaccines) and they will push unnecessary tests. For example -- one of my cats escaped. Even though she got vaccines less than a year ago to protect her against diseases she could catch if she escaped they're pushing to do more post her escape. They refused to do these vaccines without a test ($150) to make sure she was negative. I have another cat in the house that was due for her annual vaccines, and they refused to vaccinate her without a negative test as well ($150). So I said -- let's just test the cat that escaped, see if she got FIV, and then based on whether or not she's positive we won't need to test the other one here too in the appointment. That would've been logical and saved money. This is the kind of stuff they get you with -- hundreds of dollars of tests and medicines "just in case" and duplicative care. Obviously my cat was negative and the tech said she'd need to check with the vet to see if we didn't need to test the cat that never escaped for FIV. I said there's no need -- I'll take her elsewhere. Would not recommend. My roommate goes to 5 mile animal hospital in Redford and I'm scheduling an appointment there instead.

Really disappointed, my dog and I are new here I've been trying to find him a primary vet. Every…read morevet I've tried has let us down. This facility seemed promising, with a field for your pets to wonder while they wait. When we show up for our appointment at 2:30pm the doors were locked. So we waited with the other two patients outside. Once the doors were unlocked we got checked in, while waiting the two ahead of us got called back, then a walk in got called back, then a regular got called back. We've been waiting 40 minutes to be seen past our appointment time. Once the duck got called back before us id had enough waiting with how anxious my boy was getting. Once it went on an hour wait and everyone got called back but us I decided to leave. Unfortunately this place only caters to regulars and emergency. They aren't the best to new clients at least from our experience.

This is the best vet hands down downriver. Not only are they the only vet nearby that takes exotic…read moreanimals, but they truly care and have the needed experience in handling them. I bring my chinchillas there. And today I had an emergency with one and they got me in last minute, handled her with such care, and made sure I was completely informed on everything from costs to her condition. She's already eating again and in much better spirits. They are so friendly and truly helpful. Five stars!

Here to update and change my review. What was reviewed before was the truth so there's no denied…read morethat. Had an 11am appointment today and took both my sweet orange kitties Leo and Zion in for their annual shots. I have to say that this place is the best as far as affordable pricing for 2 cats I'm impressed. I wanted to give them a second chance. This is the second time I've seen dr mani maheshwari and she's the best. Very nice professional thorough. Very kind toward me and my cats. Leo was very scared and upset that he was there and she had no problem doing everything she needed to do in his carrier as to not make the situation worse. This means a lot to me. The vet tech Shannon was amazing too! Thanks guys. My cats are doing very well because of you. Also note: dr maheshwari saved my cat Zion from an infection last yr in Dec and he's doing quite well! Thanks Dix. I will be back.

if I could give 0 stars I would, I called to confirm my appointment on the day of my appointment…read moreand the front d desk didn't even know how to look up the appointment after being on the phone for 15 minutes. She finally was able to confirm my appointment I did get there the facility was clean the front desk. Staff was very busy, but still was able to check me in. I waited one hour to be seen by a veterinarian who I would never in my life take my dog to see again. She was very rude and unapproachable. The veterinarian tech was very helpful and informative. this has a $25 for patient visit fee when I went to the front desk I was told that would not apply because that's only for patients who are being seen the first time and getting vaccinations where my was just getting a consultation and a check up and he was already up-to-date on all of his shots so the doctor did not approve the fee. Very unprofessional, if you're looking for someone to treat you like family then this is definitely not the place.

Stop being so money hungry. To charge $44.49 for an anal gland expression you should be ashamed of…read moreyourselves. You already charged $28.51 and now you're adding a $15.98 technician fee? Isn't that what the $28.51 is for; to pay the technician? I will NOT be back!

The business is really going downhill. One of the veterinarians left the practice, the hours are…read moredecreasing , and the services they provide are limited. I tried to schedule a standard test/procedure for my dogs and was told that was no longer offered. I had to find a new provider just to get basic care for my pets.

This is the BEST hospital ever ! Doctor is just Fantastic. He cares and provides caring calm…read moreatmosphere for your pet . He recently did surgery on Yoshi my baby Pug . I can't be more grateful for help He provided . Week later came for check up . Everything is great . Definitely will come again if I need help . Also all stuff is caring very nice and comforting. Thank you thank you thank you

i've been going to Rossoni Animal Hospital for about 30 years or so, I've never had a problem with…read moreanything, Dr. Schollenberger is an excellent doctor! The staff that works there is also very friendly and I would definitely recommend Rossoni Animal hospital to anybody for their pets!!!