Love this place. I have a trio of very spicy cats and the staff handles them professionally and with a lot of care. I have one cat that I adopted that came with some pretty interesting health issues. After months of treatment and no results with another vet, we saw Dr. Wes Sina. He jumped in with some strong meds and a treatment plan and I'm sure he saved my cat's life. All of the staff is very kind, the rooms are clean, and it's a very welcoming place. My cats despite their attitudes are very thankful! read more

Southpointe Veterinary Hospital - My babies - Veterinarians Near Me - Allen Park, Michigan

Ugh, I hate saying this. I need to find a new vet. We've used southpointe for 15 years. Loved them. The people are friendly, but it isn't the same care. The waiting room/parking lot is empty. Its different. If feels like a training facility with professional pricing. read more

Atrocious!!! For people who don't want to read a long post, found a stray kitten. Dr. Wes Sina "checked" her out. Meaning only heart, lungs and gender. Returned next day with large blood clots and nearly all blood in stool, Dr. Frank Acevedo said not suprising for a stray, keep an eye on her and sent in a stool sample with no return call, even calling them every hour on Tuesday with no return call still.. Also somehow missed a BOT FLY LARVAE IN HER NECK! Kitten has since passed. Staff were nice, doctors INCOMPETENT! For those interested in more details...we went to southpoint because our regular pet was unavailable. After this experience, no wonder they had open appointments all day. We have never rescued such a young kitten before but we found a stray kitten, based on teeth development I assumed 5 weeks(they said 3 cause she was .70oz). They checked her temp, said was a little low then Dr. Wes came in. He checked ears, heart,lungs and said fine as well as gender. Those 3 minutes were the only time he picked her up or looked at her. I mentioned matting on her neck under her chin. His response, yep. Said ok can you see how bad what can I do. Didn't look didnt give suggestions to help so I'll figure it out I guess. On the car ride over was small amount of blood on my shorts saying could be hers or maybe my dog. He said oh I'm sure its your dog, didn't look. Said give her 10ml of milk every 2/3 hours, and she probably has worms but doesnt want to to meds because shes so young, that's fair, and that was it. The next day, there was a clot the size of a nickel and 2 small clots of blood 5am, I called when they opened and said they'll run a stool test to bring it in. Around 11am she pooped basically all blood and some other weird colors. I took a picture of both and took the sample on my way to work(husband was home with kitten) showed front desk and how I was very concerned. Front desk woman was as well but when she showed the photos Dr. Frank Acevedo said, well it expected to have blood so just keep an eye on her if she gets worse. Asked what do you mean worse, she already has been and kittens sleep 20+ hours a day and we have to force milk in her system. They said they will call the next day with results...they never called. (I called them today and the results were in on Saturday the 1st!!). I called nearly every hour and he never called back and still hasn't. After that conversation I felt something was wrong and called my normal vet. Just describing the stool they said to immediately ho to urgent vet in canton. We did. There we were told she was indeed 5 weeks, her gums are grey and she seems anemic. Had to get an immediate stool test because I didn't want to wait. She didn't have worms but did have bad bacteria where we would need antibiotics immediately. Also a probiotic because her intestine and gut was probably eating itself for survival causing the blood. Which they said was not normal at all for a stray to have that much blood. Oh and after actually looking at the kitten, the matting on her neck was because A BOT FLY! Unfortunately we did everything we could and my sweet girl passed the next morning. I am SO angry at this vet for not even doing the bare minimum to care for this kitten, who knows if having help a day before could have made a difference but either way, do NOT trust them to care. read more

I have never had a positive experience with this clinic. When I first started bringing my dogs here 15 months ago, I was told they would call my former vet and get our records sent over. When I arrived for our appointment, they had not called and got indignant that we expected them to call and get the records sent over. I had to dig through my email to find any semblance of records because our former vet was closed that day. My next interaction dealt with getting a heartworm prescription. I called and asked for the prescription to be written and not filled, so that I could take it to Sams Club and have it filled for cheaper. When I arrived, the woman at the front desk tells me "They filled it. And I know I told them not to because I was the one that took your phone call." She then went to the back to get the pharmacist. The pharmacist came out and tells me, "I'm sorry. No one told me that I wasn't supposed to fill this prescription." One of them is clearly lying to me. I then waited another 45 minutes to get the written prescription. Next, I needed to update one of my dog's rabies vaccine. I called 6 weeks in advance to schedule and made sure to emphasize on the phone that all I needed was a rabies shot. Nothing else. When I got there, they told me that the appointment wasn't scheduled correctly and no one passed along that I was there for a rabies shot. So, I had to wait 30 minutes for a Dr to be available, since techs aren't allowed to administer this specific shot and since I had to see a Dr, there was an automatic exam fee applied to my bill. Despite the fact that the Dr walked in the room, gave my dog the shot, and walked out of the room. Lastly, I called to schedule the annual exam for both my dogs. I spent 10 minutes on the phone with them as they tried to locate my account. Eventually telling me, "We have no record of your pets on file. Are you sure you called the right clinic?" I was 100% sure as I have their contact saved in my phone and a number of email receipts and text message reminders. I have never walked into this clinic feeling confident about the care my dogs will receive. I have never left this clinic feeling confident that my animals were a priority. If I could give 0 stars I would. Take your animals literally anywhere else. read more

Had the pleasure of seeing Dr. Acevedo for my dog's skin issue and he couldn't have been nicer or more helpful. They are a very clean facility, beautifully decorated; bright and cheery. It is a lovely place to go for help. The staff are alert and helpful. The price is on par with other places, so it's reasonable. read more

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Took our almost newborn kitten here. They told us everything was fine and she was in perfect health. They also told us she was about two weeks old. They told us to feed her 7 mL of formula until they saw us again when she was eight weeks old. We scheduled her eight week old appointment. I got home and found that she was riddled with fleas. After he had said she was in perfect health. Four days later, we are at an emergency vet, Blue Pearl, because our kitten has pneumonia and is struggling to breathe. She was not in perfect health. We also found out that she was in fact, four weeks instead of the two that they had informed us. We were supposed to be introducing her to wet kitten food and a litter box. The only other option was to hospitalize her or take her home and give her medication we opted to take her home. The next night we take her to another emergency vet because she is gasping for air and she cannot breathe. Our kitten ended up dying. Do not take your animals here, I would much rather you admit that you do not know what you're doing and point us somewhere else more qualified. read more

Since they were bought out by Veterinarians United their services have really declined. They lost the 4 or 5 working there and we found sometimes there is only one vet on staff. read more

We have been taking our dogs to Southpointe for over forty years, not anymore. We had been contacted by Southpointe that we needed to reschedule an appointment because a Dr. would not be available. WE rescheduled the appointment. We brought our oldest Labrador for an appointment and did even go into an examination room. All procedures had been preformed by a Tech in the Lobby. We never saw a DR. The next day we brought our youngest Labrador for a scheduled appointment. They told us that we missed the appointment by !5 minutes and could not see the Dr. No attempt was made to accommodate or reschedule. The staff was totally indifferent to us. These people Do Not Care. read more

I generally don't write reviews but I just took my cat for his yearly exam and rabies vaccine and was VERY disappointed. I've been going to Southpointe vets for over 15 years and have loved everything and everyone there. They genuinely loved the pets. Not any more!!! It's all about the money and nothing about the care and compassion for the animal. It's very sad and disappointing. I'm going to be looking for another vet to go too. read more

They need new vets that know what there doing , our dog died because they didn't know what they were doing after spending over 2000.00 they kept saying she was fine after 2xrays and bloodwork done 2 times, I wish the would of recommended to see a specialist Our Lexi was only 11 read more

Southpointe Veterinary Hospital - Lexi a year ago - Veterinarians Near Me - Allen Park, Michigan

We have been taking our cats to Southpointe for many years. It is just what happened in our recent visit that concerns us. It seems that there have been recent changes for the worse. The loss of a good Doctor and "made up" charges to I feel take advantage of the situation. We were given Dasuquin capsules when we were told we would get a chewable?? And, it's $10 more than on line. The "wellness check" was only listening to his heart and lungs? And it was $63 ?? A pre-med injection for $20 that the Dr. INSISTED that we had once in 2019?? WE Didn't! I don't think we will be back. BAD changes just for the bucks! read more

Money only interest. My dog was prescribed heart meds which could not be stopped. Realizing I needed refill on meds, I called and was told I needed to make an appt before any refills-no appts available for 2 weeks! Dog was just in to see the vet two weeks earlier. At appt I was told I would be given 1 refill and would have to come back in 2 weeks for blood tests/exam before any further refills. I didn't see or talk to a vet!! My dog was doing well on the meds and had no issues! Paid $125.00. I will not be returning to this clinic! read more

I've taken my dogs here for years but in the last few years this place had gone to hell. I recently boarded my dog there for a week while I went out of the country. I did the same last year and had no issues. This time two days in I get a call that my dog has bloody diarrhea. I tell them to do whatever tests they need to do, and give her whatever they need to give her. They call be back and tell me they can find nothing wrong with her. So... I go to pick her up on the scheduled day... She is still having diarrhea and they didn't do any tests and all they gave her was probiotics which I give her everyday and provided to them to give her. They didn't put her on a bland diet either. She was supposed to be in an extra large run which apparently she was NOT because her bed and blankets were soaked in urine AND FECES which she had been LAYING ON. Apparently she wasn't let out to go to the bathroom! They bring this mess out to me and put her urine soaked blankets in her carry bag on TOP OF HER TOYS AND TREATS. Not even smart enough to put it in a plastic bag. I don't know what they fed my dog other than what I provided but they gave her something they shouldn't have and a week after picking her up she still has loose stool. Don't take your animals to this hell hole. Even the receptionist told me to take my dog elsewhere that she wouldn't bring her animals there. OH... and to top it off she did not receive a lepto shot she was supposed to get while there and animals are supposed to be up to date on all their shots when boarded... so that makes me wonder how many other animals are not up to date on shots, or if they gave it to her or didn't. I can't believe anything these people say. I have reported them to every entity I could find to report them to over the treatment of my dog. read more

DO NOT BRING YOUR PETS HERE! Seriously, I hate reviews like this, I always assume it's some middle-aged Karen who hates service workers. But I promise I'm just a girl who loves her cat and wants her to be healthy. Apparently, this "vet" does not share the same sentiment. For context, I live with my mother who has 4 cats, 2 senior with pre-existing health issues (which this vet knew because my mother also brought her cats here, she is cancelling all future appointments after today.) I found my then 8-10 week old kitten right by the creek outside of my apartment. She was and still is extremely tiny, and had a lot of issues by the time we found her 2 months ago. She has had 2 vet appointments here. During the first appointment she had a blood test which determined she was negative for feline aids and leukemia, which the vet told me was the only test needed to see if she was safe to be around our other cats. I asked THREE DIFFERENT TIMES if there was anything that could harm my mothers cats and Dr. West was adamant that the other cats would be perfectly fine. I asked about parasites and he said it "doesn't look like she has any parasites". This was right after I explained to him that her anus looked prolapsed, she pukes a lot even after buying a slow feed mat, has diahrea everyday no matter what she eats, was extremely gassy and bloated, and did not seem to be gaining any weight. I was told that her anus problem was because I wiped her butt too much. I can not say this enough, but that was NOT the case. They blew me off about every single symptom I brought up. I expressed extreme concern for her, and was met with blame instead of investigation. I was not even told to bring in a stool sample at ANY POINT during the first appointment or leading up to the second appointment. When we showed up to our second appointment, they were almost offended that I didn't just magically know to bring one. This is my first cat that I have raised from a kitten on my own, so I expect the vet I've paid almost $1,000 to help fill in knowledge gaps when I have been actively asking for help. Nonetheles we carried on with the second appointment and I yet again brought up all of my concerns and I was one again ignored and told that I must be doing something wrong, this time by a different doctor, Dr. Frank Acevedo. They then had me bring a stool sample the following monday which I did, and they called 3 days later (today). Now you may have already guessed what she had, but she has roundworm AND GIARDIA. When asked if it was contagious, the staff member I was on line with said, and this is a direct quote because I record calls with healthcare professionals for this very reason, "oh my god yes very, she's not around other cats is she?". Now I will admit, this is where I karen'd out a little (I made no threats btw, I'm not crazy). I told them that now 4 other cats, including 2 senior cats with health issues, are now at serious risk of stomach parasites because I trusted the word of their doctor. I told them this was absolutley ridiculous and that now we will have to pay to get 4 other cats tested and possibly treated and hopefully it wont harm the oldies too bad. I was told there was nothing the vet tech could do. I waited for a call back from the manager that was supposed to be made within the hour that never came after 2 hours. I then called back and spoke with Lindsey, the manager of the vet. She was extremely rude and expressed zero empathy for the situation. Honestly I'm sure they thought they'd be able to line their pockets with more cash having to treat 5 cats and all. I told her as compensation for my kitten being in pain and suffering for GOD KNOWS HOW LONG and endangering 4 other cats, the meds for my cat should be free of charge and the testing for my moms cats should also be at the very least discounted. She then proceeded to rudely assume that my mother does not go to this vet. In her words "We can't do anything for your mom because we've never treated her cats". I corrected and told "I don't know why you're making assumptions and being rude instead of asking follow up questions and trying to help all this grief your doctors have caused. You absolutley have treated my moms cats, all 4 of them and 1 of them was just there this past week." she then told me she still would be charging my mother full price for THEIR MISTAKE. She then had the audacity to ask if my mom could call back to schedule an appointment?? Now this is where I about lost my damn mind. I did not cuss at this woman, did not threaten her, I simply told her how ridiculous and fixable this situation is. I could not imagine a doctor treated somebodys child like this, and my kitten is my daughter. She then interuppted me mid sentence to tell me she would no longer sit here and be disrespected and hung up the damn phone on me. I have never been angrier honestly, my babygirl has been suffering for months in silence and I've done everything I could to advocate for her. read more

I had to board my dogs and they needed a fecal and heartworm test done prior to boarding (it was an emergency type deal and I didn't have time to plan). They board elsewhere. Southpointe was the ONLY vet that could get me in next day. Their prior vet couldn't and wouldn't (I was looking for a new vet anyway). The staff were awesome. I didn't mind the booking deposit because it was applied toward my bill. My one dog is very vet aggressive. The vet was very patient with her and took the time with her to try and make her comfortable (didn't work but she tried). Dogs are normally on one type of heartworm preventative that the vet didn't have in stock. They wrote me a RX. No biggie. The reason I only gave 4 stars is because Chewy.com couldn't get a response from the vet office to verify the RX. The vet offers is on their online store. Not sure why they just didn't order it for me on auto ship...that would have been helpful. I had no clue they even had an online store... Would definitely recommend this vet clinic. From now on my dogs will be seen here read more

I have never written a review before but I feel this is so important I must. If I could give a zero I would. :( My dog had an appointment at this vet because he was limping and he didn't want to eat and seemed like he had an upset stomach. They did a heart worm test and tested for ticks!! like what the heck? In the winter time none the less!! but nothing else for his stomach. He ended up at an emergency vet while we were on vacation and died a week later because he was in kidney failure and had pancreatitis. He was only 10!!! My heart is broken and I wouln't recommend them to anyone! read more

I had a dog, thought was a seizure, wasn't per them, saw me right away, but was closing in a half hour, I get it, told me to go to emergency vet. Didn't seem to care what was going on with my dog. Been a patient for many years, no loyalty to help, just seemed about going home, sad for my dog. I have been a patient for many years. I haf to spend triple with the emergency vet, seem a shame they didn't want that money. I get want to go home after a hard day, I am a nurse. I do too, not if my patient is struggling. Just sorry about that. Thanks for nothing. read more

If there was a no star option that's what I would give Southpoint veterinary hospital. I was a client there for over 30 years. Four dogs and one cat. After Dr. Cox took over I could not handle the dysfunction of Dr. Cox and her staff. I have never sued anyone in my life but I wish I would've sued her, to take her out of practice, before she tragically killed another dog. I would not recommend read more

I called looking for a new vet and before they even book an appointment they let you know "it's a $50 nonrefundable fee to book an appointment " except I have pet insurance. They still demand $50 to even book an appointment. If that's not a money grab I don't know what is. I'll pass. read more

I have been brining my two cats to Dr. Cox and team since I adopted them both. The staff is supportive and knowledgeable as well as flexible. Dr. Cox understands my babies different personalities and how best to examine both in the least stressful way possible. I trust Dr. Cox in every way possible and I promise they won't steer you wrong. They work with you on pricing and lay out each service and what's most important. read more

We've made the switch. And now I'm much happier. I want to be fair here because I know they have a number of doctors and employees. This isn't the same as eating as some restaurant. This is about the care taking of our pets. The people are kind and professional. That said... The problem is in the details... This may sound simplistic but the examples get worse. Our cat was born in 2000. Two years ago she stopped jumping on our countertop in the kitchen for her typical begging ritual for dinner. I took her in to get checked out. The doctor was very nice and expressed a lot of empathy and basically insinuated that we ought to make the time left as special as possible. Bullcrap. The cat's fine. OK. Yea. She's getting older but YOU tell me she's on her way to check out when she's screaming her meows at 6AM at my bedroom door so she can get her morning treat. Bottom line: Just tell me the cat is normal and fine. We found out the first time our dog was allergic to the annual vaccine when he was having trouble breathing after his appointment and he layed down and looked like he was going to die. Fortunately, the vet warned us to keep our eyes peeled so back he went. They got some Benedry into him and watched him over night. A couple years later, they gave him the exact same medicine after (1) I explained that he was allergic to one of the vaccines, (2) we later found it noted in his chart, and (3) they told me they gave him something different and everyone later agreed that they gave him the wrong stuff. 30 minutes later... I'm rushing our once PERFECTLY HEALTHY little dog to the emergency room for a $300 monitoring. With some Benedryl and hydration, he was back to normal the next day. Folks, I'm lucky. I get it. My dogs and cats have never had any major issues. But the last thing I ever expected was to have my vet nearly kill the dog twice and tell me my cat's knocking on heaven's door. Give me a break. I left a really pissed off message on the doctors voicemail and they followed up with me to see if he was OK. (Probably noted on his chart that his "dad's" a fruitcake too. Who knows?) A year later.... Well, damn, this past January we get home from vacation and the dog, who was babysat by a relative, is laying around and not running in the yard. I take a look at him and touch his hips and he let out a little cry. What's wrong? So the next morning I take him to the vet to get checked out. (I get really irritated thinking about this one.) So the vet examines him. I'm then lectured on how he may be developing...wait for it...arthritis! WHAT? He's six. I look at the vet and ask her how much for an x-ray. I think it was $90. I told her I want to see THIS arthritis. She tells me that they can do the x-ray, but the arthritis may be so fine and minute at this point that it won't clearly show. I tell her to take the x-ray and I'll bring him back in a year and we'll do it again so we can compare. (I'm not a doctor but those reading this ... google and search images for "arthritis" and you'll SEE arthritis. Check it out.) We have a new vet. The cat and the dog are very much alive and they are, from what I can see, perfectly healthy and tolerant of each other. Finding a great vet is not easy. You have to find someone you trust. Otherwise, you end up with what I call the "Chinese menu" vet. This is the vet office that looks at your animal and shows a book of prices of labs and treatments and asks you what you want to do. I want suggestions. I want expertise. I don't care about the free cup of coffee. You've been warned. PS: They get an extra star for a total of two because they did send a vet to our house to put our last cat to sleep many years ago. For that, I'm grateful. read more

We were looking for a new veterinary clinic when a friend of ours suggested Southpointe Veterinary Hospital. Best suggestion ever. The two veteranarians we have the most experience with are: Dr. Cox and Dr. Montgomery. Both are very approachable and obviously very knowledgeable. Our pet was having serious medical problems but these two have made his health problems a lot more manageable. They referred us to specialist and together we are working together to keep his health on track. The doctors are very informative, realistic, and compassionate. I recommend Southpointe to all of our friends and family. read more

We have been going here for a few years and I have always been happy with our experience. A month ago, our sweet kitty got very sick. The workers stayed over an hour past closing time to run tests and explain what was going on. We were given different options along with prices and realistic expectations. Unfortunately she did not get better and we had to make the heartbreaking decision to put her to sleep. The compassion that was shown to us and our little Luna was beyond anything I could have expected. It is a horrible thing to have to go through and the staff at Southpointe made it a little more bearable. They cut out little red felt hearts to put on their catheter bandage and we also got two little paw prints on heart-shaped clay. Today in the mail we received a hand written letter from Luna's vet, Dr. Newell, and it was very appreciated as we are still missing her lots. I would recommend this vet to anyone for any services they need for their pets. Our other kitty has an anal gland expression problem and they always take such good care of her, and the prices are reasonable as well. read more

We bring all of our foster dogs here for exams and routine shots. Free brewed coffee and a basket of snacks in the waiting room, plus lots of books and videos for kids. I really like the cat habitat with adoptable cats. They are reasonably priced. They rotate vets often. Dr. Walker is great if she is working! I would recommend getting a second opinion for major procedures or unusual conditions, specifically at Southgate Animal Hospital or Cahill Vet. read more

This place is alright, though I have mixed emotions when it comes to the vets here. Dr. Cox is fantastic. I've been in with my Boston Terrier and also with my Jack Russel on multiple occasions. I have encountered another vet here, though I don't remember her name.. But you could tell she was more interested in getting all the money she could out of me (which is pretty easy since I'd give up my life savings to keep my dogs happy and healthy lol) rather than just caring for my dog. She was very pushy, and the technician that day was just as bad. Who knows, maybe they have quotas? Either way, they're a decent place. I feel like they're a bit over priced, however I only have a few other vet offices to compare them to in that regard. One big win in my book is that it is very clean and other than the two particular pushy sales-vet people, everyone else here is very friendly and knowledgeable. It's a good place, just.. Make you appointment with Dr. Cox. :) read more

This place is unbelievably bad, I've been thinking of getting a new vet for a wile now. The Service has been going down for a while, it's a breeding ground for new vets to sharpen their hustle, and if you don't think what they do is a part hustle and up sell then you probably should not have a pet. Anyway I'll tell you of my experience from today, was bringing in my two dogs for their rabies shot simple enough. That's what I thought, but they have some new Covid rules, fair enough. One is that when you pull up you call the front desk let them know you're there give them your phone number tell them what kind of car you're in etc. did all that, then after waiting in the car for 30 plus minutes I call back and ask how much longer I was told that they were sending someone out to pick up the dog in a few minutes which was fine annoying but fine. So a worker came out and got one dog which I thought was a little strange but I went with it. I was with my mom and he's had the other dog on the leash, and asked a worker why they didn't take both dogs at the same time, and got some stupid ass "you know Covid 19" answer what a joke so Covid 19 is now every shitty business excuse too maintain their status quo of crappy business. But it gets better, I call them back to talk too a manager these clowns blocked my number. I was never rude on the phone to them I never swore at them they just can't handle any responsibility. Then finally this older lady I really don't want to attack her appearance, but if appearance is any judge of professionalism then I would run far from that place. So I think lady was some half ass manager on something , but instead of trying to make the customer a little more at ease she takes the opposite approach and attacks us saying my 75 year old mother was yelling at one of her employees. And her solution was after waiting around an hour that we could take the dog that was already in the office back and leave she,beat me to it by one second. So here this woman goes back in gets my dog shuffles out with her head down won't even give me eye contact or say a word. So if you want to take your animals to a second rate that that overcharges understaffs and has an excuse for every single thing that goes wrong, if want too be up sold procedures that your animal does not need and be a training ground for new vets this place is perfect for you. But if you have respect for yourself and your time and won't be played games by so-called professionals who have you at their mercy then I would look for an established that who's been there for years and they own their own clinic and not a training ground for beginners. read more

Staff is very kind and I had a good experience each time I brought my cats in!! The environment is very clean and organized, I'm glad with Covid they still are accepting appointments and seeing animals at the clinic while keeping the community safe! read more

We have been coming to this office for over 20 years. The staff has always been understanding, compassionate, and wonderful with our cats and dogs. They are respectful, clear, and we have had nothing but exceptional visits with them (even in the worst of times). I highly recommend this office first and foremost to all family and friends. read more

I've owned many birds over the years. Finding a good vet for them has been hard. Dr Cox is an expert! The way she handles them. Cares about them. My sun conure has a vet for life! Highly recommend them. All the staff has been wonderful. read more

I truly cannot say enough wonderful things about this animal hospital and the incredible staff. Dr. Panchal went above and beyond not only as a doctor, but as a compassionate human being. I wish I could hug her. We recently brought in our almost 15-year-old beloved family dog, Winnie, and Dr. Panchal was thorough, gentle, patient, and answered all of our questions and concerns. Two weeks later we knew it was time to put Winnie down, and Dr. Panchal helped us and guided us to make the right decision. We felt at peace knowing that this was the kindest service we could offer to our sick furry family member. They gave us a quiet, clean room in the back of the office to say our goodbyes, and Dr. Panchal and staff were gentle and kind and explained each step in the process. Though the office closed at 1:00 on that Saturday, without question they allowed us to say our final goodbyes without ever even mentioning the time. The staff made sure that we were OK with their every move and explained everything to us. After that difficult day we even received a sympathy card in the mail from Dr. Panchal. She is an angel and I feel blessed to have had our beloved dog in Southpointe Veterinary Hospital's care. Thank you to each and every one of the staff members at Southpointe, and thank you so very much to Dr. Panchal. The Baker Family appreciates you all. read more

Very respectful, warm and understanding when we had to put our 14 year old family member down. They explained the process and options to us and made our unfortunate situation bearable. Thank you Dr. Eslinger and staff read more

Be careful. This vet is very good at taking your money but if you really need help they send you packing. I had four dogs going here and have spent over $2000 this year alone but when I have what I think is an emergency with my little Yorkie, they don't have time to even look at her, today or the next day. If you want to spend a lot of money on pet maintenance, this is the place. If you want a vet that's willing to go out of their way a bit when you need them, don't go here! read more

Southpointe Veterinary Hospital provides excellent care to my cats. Dr. Kim Cox is a very knowledgeable and caring person. She takes the time with your pet and really gets to know her clients. My Siamese cat, Suzy, is 20 years old and has been seeing Dr. Cox for many years. Dr. Cox is the reason Suzy is still living a great, healthy life. All the Veterinarians and Staff are very caring and loving to your pets. The pets feel very calm and happy coming to Southpointe Veterinary Hospital. It is so nice to walk in the clinic and the staff acknowledges you by your name. Southpointe Veterinary Hospital is superior and you will be so happy that you brought your pet there. read more

I had a wonderful experience taking my amazon parrot for a check-up. Both the staff and Dr. Cox were professional and handled my pet with care and love. I will definitely recommend them to any pet owners. read more

I needed a new vet to treat the cause of my dogs problems, not just the symptoms! They found my The problem with my dog not just a cashflow from me like other vets in the area. read more

TERRIBLE staff...just moved to the area had a VERY sick dog.. was never offered any HELP. Only informed how booked up. Went to Affiliated ER no patients around, waited 30 minutes walked out. Drove to Dearborn Heights Caputo Animal Hospital with no appointment. They addressed the URGENT issue. Southpointe SUCKS. DONT GO THERE read more

My family and I have been coming to Southpointe for years. First with our golden retriever and then when I had my black Lab guide dog. With Tess, my Lab, I always joked that the staff weren't happy to see me. I'd bring her in when I found the smallest lump or bump on my precious girl. The staff were always patient and reassured me that we were no bother. I think my diligent care of Tess along with the excellent care from the staff at Southpointe allowed tess to live to nearly make it to 15-years-old. That's rare for Labs. And when I finally had to send her over the Rainbow bridge, Dr. Cox came to me instead of having me bring Tess in to the office. She always had a fear of visiting the vet. Despite the emotional trama of losing my girl, I was very pleased, as always, with the care and compassionate service I've received by everyone at Southpointe. From the receptionists to the technicians to the vetrinarians themselves, everyone is professional yet genuine. They really care about your furbabies and you as well. Their prices might seem high, but you won't find a group of professionals more capable and kind to look after the health of your pets. They understand your animals are part of your family. I've cried in front of them and been worried when Tess had minor surgical procedures. They were always understanding and empathetic towards me. There's no other palce I'd rather take my future pet to. read more

My visit to Southpointe was another good one. My cat Sophie was treated by Dr. Adams in a very caring and professional way. I would recommend her to anyone seeking great pet care. I would also mention that one of the staff helped me by carrying my Sophie out to my car to make it easier for me as I was making the trip by myself. Thanks to Val for helping me get my little girl Sophie calmed down and in the car. read more

DO NOT TAKE YOUR ANIMALS HERE. My kitten was neutered here and I had to take him back due to an infection (abscess) on his stomach which appeared 7 days after the neuter (suspicious right). They denied their involvement. Gave us medicine to spray onto the open wound but neglected to tell us that we needed to spray this medicine inside the open wound, neglected to tell us that we needed to use fake litter, AND they gave us pain pills (once daily for 3 days) that only contained one pill (we had to go back and tell them they forgot the other two pills). Then they had the audacity to say that my kitten needed surgery because the infection became worse and the wound wasn't healing (but it's not their fault, they blamed the incorrect instructions on their new intern). I called and asked to speak to the owner and I did have an attitude but I was very professional about it (just with a tone) and she blatantly stated that she didn't appreciate my attitude when she could have stated that she understands my concern and at least apologize for her clinics negligence towards my kitten. Needless to say, I took my kitten to Ann Arbor to my old vet who has been trying to get ahold of South pointe to get details on the antibiotics they have given my kitten (but they haven't replied back during their hours of operation). Save yourself the headache and go elsewhere, especially if you value the health of your pet. read more

I have been taking my cats to this wonderful veterinary hospital for at least 10 years. My mom took her cats there and my daughter also takes her cats there. I have always had the best care for my cats. I love that the doctors are so caring for their patients. The staff is also great. When I had to put a cat down the doctors and staff made it as painless a process and they could. Also, about a week later I would receive a card from the doctor with a heartfelt message. What impressed me was that the card was not just a card that was sent out to every owner, but picked out special for me. THANK YOU Elizabeth read more