we had a Navien hot water heater go out with a bad gas valve, and motherboard. James found the gas…read morevalve issue right away, but rather than settle for the easy answer, he went through all of the steps, and found a bad motherboard as well. He came out 3 times and even helped with our venting lines. He squeezed us in between driving to different jobs, so we could get our hot water back. I Highly recommend, not just for the honesty and hard work, but the quality that came with it.

From the owner: Navien has led the industry in tankless hot water heaters and combo boiler units. Now, they have…read moreimplemented the same technology and efficiency within a furnace. The Navien NPF Hydro Furnace uses the transfer of water heat; rather than direct flame, from an internal closed loop system, creating green energy by its efficiency. RP Mechanical has designated its focus completely to Navien products, specifically the implementation of this furnace. The NPF has “smart technology” integrated within a “smart operating device”, located directly on the furnace itself. Join the movement of the future with Navien by RP Mechanical. Financing is available.

Very professional. On time, great job, fair prices. Couldn't ask for more…read moreFive stars and thanks

Non responsive. I called this contractor to bid on a whole house plumbing installation for a…read moreremodel project. After waiting for a few weeks for an estimate, he wouldn't return phone calls.

Our septic backed up on the day after Christmas. Dan rearranged is schedule to get us back up and…read morerunning. He had a totally professional attitude, cleaned our drains and made suggestions to help us in the future. He gets a five star from us and would recommend him for any of your plumbing needs.

Dan is professional and knowledgeable and shows up when he says he will. His work quality is top…read morenotch and his prices are fair. I would highly recommend this company for any of your plumbing needs, large or small!

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

The need to clean the system with a root router was avoided after using a camera and found a low…read morespot in the system! Repaired the low spot and drain started to flow!

I needed a kitchen faucet put in that I had bought at Lowes…read more It cost me $478. Outrageous! Every time I turn on my sink I feel sick, that I was so gullible and paid that ridiculous price. When I complained about their pricing I was told they use the national average, and I could have had a free estimate done, if I'd asked. I didn't ask because I expected fair pricing. But to have the tech come was $109.00 unrefundable service fee. He was there, I needed water, so I said okay. I will never use them or recommend them again. Their name is appropriate, Advantage takes Advantage. I want Michigan pricing, not some National Average they dreamed up.

I've used Town & Country a few times over the years for plumbing repairs, a new shower install, and…read morewhen they installed my hot water tank, and they've always been great to work with. Most recently, I had a small leak in an elbow connection that was in a pretty difficult spot to access. They were able to come out the same day, communication was excellent, and the repair itself took only about 30 minutes. The price for the service call was fair, the work was done quickly, and everything has been working perfectly since. It's nice to find a company that's reliable and responsive. Mark W

I pulled a permit for a 99 inch addition. The work was DONE, but the city mid-way into the…read moreconstruction told me I had to get a licensed electrician. Despite saying, they offer free estimates, Town And Country pulled the permit and didn't even bother to go out and check the work or give me an estimate. They managed to fail not one, but TWO rough in inspections! Yes, Tim, the owner expects me to pay for his failed inspections. But it gets worse, three different electricians came in to do exactly what? They re-stapled some wires, and then put in two new outlets that the city didn't require, including one in another bedroom. When I called about the unnecessary work and inflated charges the owner, Tim, literally screamed at me over the phone. Unprofessional, condescending, rude and dismissive. I offer to make a partial payment, but he responded with more threats. He refused mediation. This bill is almost $1200. He threatened to put a lien on my house and actually that's the first thing he follow through on with great Efficiency. I've used this company before and have experienced their price gouging, but I was in a bind. they knew when I called them I was a blank check opportunity because only Town And Country Plumbing can call in for the Final Inspection. So I have a lien on my house and the permit is still opened. If anyone can help please reach out. Thanks. Obviously, I will never use them again and notice a trend of a lot of recent one star reviews! As you can see from other reviews the lack of coordination, communication, showing up, overinflated prices, etc is how Town and country operates.

I'd give them five stars but they admitted they didn't know if the repair/cleaning they did would…read moreactually help. They were polite, office was slow to respond, and their quote was well drawn up and easy to understand. I'd recommend them and will use them again in the future.

We tried desperately to get this company to come out and empty our septic for just over 8 weeks…read more They continuously rescheduled with us over and over. Stating that drivers didn't show up for work and or were behind on their schedule. Maybe others will have better luck than us.