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    Don Hatfield Heating and Cooling

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    Services - Don Hatfield Heating and Cooling

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    9 More Services

    Fire heating system installation

    Fire heating system repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Fireplace insert installation

    Fireplace insert repair

    Water heater installation

    Water heater repair

    Don Hatfield Heating and Cooling Heating & Air Conditioning/HVAC Photos

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    4 years ago

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    Smitty's Heating & Air Conditioning

    Smitty's Heating & Air Conditioning

    (4 reviews)

    At 6:30 pm, our AC unit outside popped, started hissing and the fan stopped working. I called the…read moreafter hours line at Smitty's and left a message. I didn't expect to hear back but within 15 minutes, I got a call back and within 15 minutes after that call Justin showed up and quickly diagnosed it as a bad capacitor. He ran to the shop to get a new one, returned, installed and we were back up and running within 2 hours of the AC breaking. Great job Smitty's!!!!!! Thank you!!!!

    Our furnace stopped working. Called Smitty's in Stevensville, MI for an evaluation. The technician…read moreshowed up on time and after a 90 minute long evaluation gave a diagnosis and said he would return with the part the next day. He left the furnace cover and burner cover off. The technician said that he noticed that the furnace would run with the burner cover off and left it that way prior to departing. He also verbalized that it was safe to do so. He returned the next day with a replacement blower motor and after two minutes said the replacement part didn't work and was rushing out the door before being stopped by my wife who asked for an explanation. He verbalized that the heat exchanger is likely bad and would need replacement. He said his company didn't fix this because "Trane parts are too expensive and they don't have access to the parts." He said there was no charge and then rushed out of the door. 1. Here's what bothered me. If the heat exchanger was bad, it was covered under warranty (I checked). Trane would replace the part free of charge. 2. The technician TOOK the cover for the burners and the screws (replacement cost is $302). I have never had a service company steal parts from me. After seven phone call attempts over a 3 week period, my wife finally reached the owner who stated he would address the issue. We had another company come by and evaluate the furnace in the interim. They shared that the furnace was not safe and that it shouldn't be running until the heat exchanger was replaced. They verbalized that Smitty's was putting my family in danger by blowing unsafe gases in my home. ALSO, Smitty's has not returned the burner cover and screws that they took from my home (replacement cost is $302)!! This all happened in November 2019. Smitty's still hasn't responded despite reassurances of resolution by the owner. My recommendation is to AVOID THIS COMPANY at all cost. SAFETY DOES NOT APPEAR TO BE A PRIORITY FOR THIS COMPANY. If you do use them, make sure that none of the functional components of your appliance has been taken prior to payment or departure by the technician.

    Don Hatfield Heating and Cooling - hvac - Updated June 2026

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