This business is like my second home. I can almost always find what I need. Sometimes, I even come…read moreacross items I pick up for possible future use.

A special shout-out and thank you to Jamie and Elliot for superb customer service regarding parts…read morefor my 2011 Chevy Impala. Elliot is part of a rare and diminishing group who can be counted upon for accurate and complete information on vehicle availability. Looking forward to working with them again soon!

I thought my car needed a new battery so I stopped at the O'Reilly in Holt. The man who helped me…read moretested my existing battery and said that it was fine, as was the alternator and starter. Saved me nearly $200 when he could have easily told me my battery needed to be replaced (I know nothing about cars so I would have had no idea).

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Amy took care of me she is manager and was so attentive she really knew her stuff attentive and…read moreknew her stuff she got me in and out in excellent time I would recommend the store in a heartbeat!

Terrible experience lin the "shift leader" was just trying to put an obstacle after an obstacle to…read morewaste our gas and time. Just to for a warranty claim on calipers rotors and pads. She doesn't understand the parts she's selling and obviously can't admit it just to be a pain and waste our time. Obviously there's a race part involved in this as this is the first time this problem occured because the customer was African American. She gave us the wrong caliper on the 3rd visit and refused to swap the brackets just to force us on another trip. When I called her out on her racism she threatened to call the cops. I will be visiting the store one more time to speak with the store manager. If this exchange stands then this was the last time I do business with autozone.

I have been a NAPA customer since I was 18 years old. I stayed loyal to the one in Owosso. I have…read morebeen to the Mason store twice in the last week and I am still treated with the utmost respect and the prices are the best around. These are the reasons why I have never strayed and tried any one auto parts store

great auto parts store, I drive from Lansing to Mason , 14 miles one way to buy my auto parts and…read morethere's a Napa store two blocks from my home.

Purchased a motorcycle battery that would not hold a charge. Returned it to the store on MLK ton…read morebe charged and was told they no longer sold that brand for at least 2 yrs. It had a manufacturing date of 02/2020. Luckily I had my receipt, because my information was not saved in their databank. I was given a "newer" date of 04/2022. I asked for it to be checked before I left the store, it was dead! When I went to pick it up the next day, it said bad cell. The refund receipt says: resalable return.

AMAZING customer service! Love coming to advanced because they go above and beyond! This trip me…read moreand my boyfriend took today, Sean helped us out so much! We had a blinker out and needed a bulb and he completely replaced it for us on the car. Seriously never expected them to do that, but another way of Sean going above and beyond! We greatly appreciate the work of this store and cannot thank you guys enough! Keep up the great work! :)

Seriously, as good as it gets! And then some. I did not realize how much I had been "taken in by"…read moredealerships in the area for car issues. Everything from oil change to brakes. I, too, asked around about where to take my car in order for someone to diagnose the harsh, grinding noise my wheels/tires were making. Every place I phoned wanted to charge me $100+ just for diagnosis. And then a good friend directed me to Frankie D's. BEST DECISION EVER! Not only is the customer service fantastic (which is huge for me, as I am in the industry), but their pricing is honest and cannot be beat. I was called and told what the issue with my vehicle was and what the cost was going to be and ...would I like for them to continue and repair/replace? I mean, this is stuff from my parents' age where the Mechanic calls and tells you what's wrong and what it's going to cost and then asks "would you like for us to go ahead and fix it?" before anything is done to your vehicle. Also, you need to check out their website because they have coupons for paying in cash! That, in and of itself, is huge! And I truly appreciate it! I *highly* recommend Frankie D's for any type of repair your vehicle needs!!!!! They have replaced/repaired my front rotors/pad and today [3/1/2019] they are doing my rear rotors/pads. I know that, in the future, this is exactly where I will be going when my vehicle needs any repair/s. I appreciate their friendliness, honesty and quality work!!!!!!!!! Also, I will have my oil changes done here because I am "over" the high prices of dealership oil changes. Thank YOU, Frankie D's! You have "won" me over!

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic