Let me begin by saying I just moved to Middletown about 5 years ago. I came from the Danbury area…read moreand I have been trying to find a new PCP ever since. I saw 2 different providers and needless to say I was not at all happy with the care I received. So the search continued... I had my first appointment with Dr. Marie Monticciolo in Rocky Hill yesterday. I felt that I needed to complete a review for the entire process, start to finish. From the time I called to schedule my appointment until the time I scheduled my next appointment was completely fabulous!! The staff at the desk were SO friendly. Dr. Marie Monticciolo also was so friendly... and knowledgeable...and thorough! She took me into her office first, and went through all of my active diagnoses and medications... then took me across the hall to the exam room and did a full assessment. I needed to make a follow up appointment per her request for something she was concerned about. She gave me some papers I'd need from her to have a few things done like blood work, and I was on my way!! The appointment took about an hour and I sincerely feel positive! She made me extremely comfortable and listened to!! I would highly recommend her to anyone whose looking for a PCP. A+ from office staff to Dr. Marie Monticciolo !!! Thank you all so much!!I finally found a new doctor!!!!

Marie Monticciolo, MD has been my primary care physician for several years. Both her and her…read morehusband (Richard Monticciolo, MD) run an internal medicine practice where one on one patient care is not seen as an inconvenience but as an integral part of their treatment philosophy. Prior to initiating treatment with Dr. Monticciolo, I was treated with several physicians through Hartford Medical Group. However, I was finding it increasingly hard to get an appointment, and once I did I found that I spent longer in the waiting room than actually having a consult with my physician. Many times I was not even seen by an M.D. but his or her PA. Regardless of who saw me, half the appointment was spent reviewing my medical history before getting to why I was actually there. I felt that I was a co-pay and not a patient and upon that realization I knew it was time for a change. Since I have begun to see Dr. Monticciolo, I have ALWAYS been treated by her. The practice is small (just her and her husband) and there is not a lot of frills to their office. You will not find your medical records stored electronically or fancy diagnostic tools, but what you will find is a doctor that knows her patients, is willing to talk (yes - talk) with them in her office before the examination, and refer you to another physician if she feels it is necessary. My medical records may be handwritten but I know that they have all been meticulously written by Dr. Monticciolo who - from the routine wellness visit to more serious matters - will give me sound medical advice and excellent patient care.

I was searching for a pediatrician for my son and ended up selecting Dr. Fote's office because I…read moreheard positive things about his practice. I don't have much to compare to as my son is only 5 days old and I've only had a few interactions with the doctors at this office. I could have selected a doctor in town but I decided it was worth driving to Rocky Hill to see Dr. Fote because he's super casual and lets the mother remain in control. I like the fact that he pretty much answers all my questions without making me feel like I haven't completed my homework because I asked. The staff at the office are extremely nice and understanding being a first time mom is not an easy task. My son had a BM and squirted on his first visit but they didn't blink an eye. I know those things are all expected but you would be surprised some children centered services still look at you with judgmental eyes if your child burps in public. The office is clean and the nurses are efficient. Scheduling seems flexible and their reminder system works out well for a busy working mother. If you're looking for a pediatrician for your children, Dr. Fote's office is worth a try.

The doctors in this practice get it! We chose Dr. Fote 23 years ago because we wanted someone with…read morepersonal and professional experience and he has plenty of both. Drs Litwin & Schwab are wonderful as well, and have been patient and professional. When we had worries or concerns, all 3 were calming and reassuring. When we needed referrals, we were given terrific specialists who related well to us and our kids.The BEST pediatricians in the area. The office staff are always helpful and personable and take time to get to know you. No question is too much trouble or too dumb. And we were always able to be seen quickly.

"I have respiratory issues and saw a new doctor once. Without my consent, he made himself my…read moreprimary doctor and canceled all my prescriptions. I've spent the past year fighting to get my meds back, and the office won't even return calls to the medication companies. They dont care about your life they care about money

I was scheduled to see my doctor but I hit traffic and I was 5 to 7 minutes late . I called the…read moreoffice twice and I got the voicemail the first time I didn't leave a message in the second time I did . I called the third time and the office answer . The person on the phone was rude and dismissive . She didn't even try to work with me at all . I told her that my doctor was seeing me as a follow-up for my blood pressure it's well as some injuries that received due to a car accident . I asked to speak to a supervisor and she put me on hold and never came back . This is the office of Steven sales in New Britain . Steven sales is an amazing provider ! He is thoughtful and thorough and courteous . Unfortunately I cannot say that about his office and I hope that he hears this so that he can make some changes . The only reason why I didn't change providers is because of Steven sales himself but I was ready to . I understand that I was the one who was late but considering the fact that I did have injuries and I was only 5 to 7 minutes late and I typically sent in the waiting room for 10 or 15 minutes I feel there should have been something that she could have done to help me .

AFC Care Facility truly goes above and beyond. From the moment you walk in, you can feel how much…read morethe staff genuinely care about the patients. Everyone is professional, compassionate, and attentive, and they treat each person with dignity and respect. The facility itself is clean, welcoming, and well maintained, which immediately gives you peace of mind. Communication is excellent, and it's clear that safety, comfort, and individualized care are top priorities here.

Super Friendly, but super slow. Had an appointment scheduled for 8:45am and here we are at 10:02…read more Office needs more nurses or PA's.

Truly cares about patients! One of a kind doctor- dont let anyone tell you they will only go to a…read morefemale gyno- this doc is the best!

We continue to be happy with our kid's care here at Rocky Hill Pediatrics. The roomy but welcoming…read morewait area has comfy seating and a moderate aquarium with colorful fish. The office and medical staff are friendly, and the doctors and NPs have been warm and encouraging whether it's car seats, eating veggies, or that tetanus booster. A variety of cheerful rooms make the experience more comfy. From birth to now we've been pleased with this practice.

I want to really express how amazing my husband and i's experience was with really had with dr…read moremuccino! we were very lucky that he happened to be our on call doctor for my son and i was so happy to meet him! the office was absolutely spotless and the nurses were very friendly and helpful! he was very caring, genuine, and attentive! the dr definitely left a warm, positive impression on us and we left there very happy and satisfied! if you are in between pediatricians this one is a blessing!!

I have been a patient of one of the Doctors at this office. I have always been treated with…read morekindness and respect. An office with many doctors and other professionals can be very busy. Yes, I have had to wait on hold, but never for 15 minutes and if someone sounds short or rude, maybe they are very busy or just having a bad day. Something most of us have had once or twice, I am sure. I mostly use "My Chart" to communicate with my doctor and the office. "My Chart" is a wonderful tool to use for non-emergency communication with your doctor. Try a little kindness!

Rude and unhelpful. Often uncommunicative and unprofessional. I get the impression that the front…read moredesk staff really don't care about patients. No empathy at all