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Scoops Ice Creme

2.5 (4 reviews)

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Caffeine & Chaos

Caffeine & Chaos

3.9
(16 reviews)
2.8 mi

After years of visiting Maggie Valley we finally decided to stop at this coffee shop and now we are…read moreaddicted!!! I've went through most of the fancy coffees, lattes and mochas and have yet to find one I didn't love. Can't wait to try all items on the menu. The staff is absolutely lovely and friendly. Drinks always made to order and in a timely fashion. Have yet to be inside but the pictures of the indoor play place seem really fun for kids.

We were in Lake Junaluska for a holiday, and in the morning we had decided to try out this coffee…read moreshop. We don't really go to coffee shops that often, partly because I am not a coffee drinker in the first place, and my mom has issues with most of them since they cannot get her order correct (yes, this is foreboding). It turns out that Caffeine and Chaos is well named. From the outside there is quite a bit of neon, and it is joined at the hip by a kids inside playground that for this particular morning was rented out for a kids birthday party. Observing the kids showed me just how unmanaged and spoiled some of the kids were, and how well mannered and sensible others were. It was a true dichotomy of child-rearing methodology, which was kind of fascinating. As for the place... there are the typical sofas and other lounging areas for coffee patrons to sit in, though when we walked in they were all mobbed by the parents of the kids as they waited for the playground to be opened up, so the unmanaged kids were running around screaming their heads off. This of course caused the barista crew to be somewhat harried, and that is not a good thing in this case because they already had organization issues. It seemed like only one of the crew really knew what they were doing, while the others were sitting at their stations and following orders... so of course our order got completely lost and we were sitting there for fifteen minutes waiting for an order that was never worked on. Not even a hard order, mind you... just a hot chocolate for me and a slightly watered down Americano for my mom. It was only once I walked up and asked them where our order was that the person who took our order realized it was completely missing, and they rushed it... which then meant that it was screwed up... My hot chocolate was fine, but the Americano was severely watered down the way Americans seem to like it, and not strong the way my mom likes it (see? Told ya there was foreboding!) However, we just took the drinks to our table and had them, because we were already on a time table and they were entirely too disorganized behind the counter for this to go any further with good results. We won't be back.

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Caffeine & Chaos
Caffeine & Chaos
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Scoops Ice Creme - icecream - Updated July 2026

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