They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

How much is it for scooter oil change? Plus, gear oil change…read moreand I need price for left brake lever fix and how much is it to change belt and va riators because both of them might be a bit worn out.

From the owner: What makes my business unique is I'll actually work on your Chinese Scooter.read more

This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

So, this review (so far) is based on my interactions with the Dutch Bike folks from afar. I first…read moreheard about them a while ago, in their activities importing awesome dutch bikes to the area. I then got a Groupon for a bike tune-up from them last week, and have been talking to them about solutions for outdoor bike storage (so we don't have to schlep our bikes up our stairs to our condo). Anyway, thus far, they rate highly due to their offering of Groupons, their quick and friendly email replies, their general awesomeness in importing and selling fun bikes, and overall promotion of a bike friendly city. I'll update this post once I actually visit the store (perhaps tomorrow?). Oh, and their hours (not so easily findable on a mobile browser): Monday - Friday : 9 am - 6 pm Saturday : 12 noon - 4 pm Sunday : closed

After spending the summer in Copenhagen and Amsterdam, I fell in love with the ubiquitous Gazelle…read moreand Batavus bikes that gracefully maneuvered the streets. After trying to actually ride one however, I soon realized that with my short little legs, and mediocre biking skills, I was never going to feel comfortable pedaling a tall Dutch Bike up the hills in my home of San Francisco. Coincidentally, my first stop back in the US was Boston, where I had heard they imported a variety of Dutch Bikes and decided to stop in. Although I was told that they were stepping away from their import business, Dan, the proprietor introduced me to a viable alternative in the Lady Swift Bike produced by DBC. Completely hand built, and custom tailored to your specs in New England (with most parts manufactured stateside), this bike is the perfect mix of great engineering and good design. As someone with a design and production background, I fully understand that the R&D that went into developing this bike is not easy to come by domestically, but that DBC has really accomplished something wonderful here. Dan was incredibly passionate about his bikes and the people behind it. After test riding, I absolutely knew why. I've spent a lot of time on bikes that weren't right for me, just because they usually aren't built to fit people like me. However, the Lady Swift was the smoothest, most balanced and comfortable ride I have ever had the pleasure of taking. For posterity's sake, my bike saavy boyfriend also test rode the bike and agreed wholeheartedly. The bikes start at $2500, and include a custom built frame, engineered and painted to your specs, beautiful rust proof components, and internal shifting mechanisms. The full specs can be found on their site, but all I can say is that the final product is one very nice bike, and in my opinion, a downright steal considering the custom fabrication that goes into the bikes. Dan needs $1500 up front to start the work, and has a lifetime guarantee on the bikes. If you aren't happy for whatever reason, send the bike back for your full money back. DBC would rather that you love your bike, than regret your purchase. Unfortunately I did not have that kind of extra scratch kicking around at the time (quitting your job and traveling for an entire summer kind of does that to you) but Dan has my specs on file and was fully understanding about me holding off until I did have the money to front. However, acquiring one of these fine bikes is at the top of my priorities list. From a business perspective, DBC is top rate, and my personal interaction with Dan was extremely positive. As a Bostonian, he was a very enthusiastic guy who genuinely loves his product and his city. He even went so far as to suggest places for us to visit while we were in town and gave us his card to call him if we needed any tips on where to eat. That all said, I can't review the quality of DBC's tune-ups or really ignore the elephant in the living room that is Chris P's review below, but quite frankly, I don't necessarily think that tune-ups would be their forte, nor give a crap why/how/if that incident happened and I don't think it is my, or anyone's business to be the judge of things that happen in a proprietor's personal life here. All I can really say is that I cannot wait to get my hands on one of these jaunty little rides.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

If for some crazy reason you are thinking of doing business with Mario Marriotti and Middlessex…read morePowersports you best do your research (including calling the Chemlsford Police Dept.) and prepare to be ripped off. My experience with Middlesex Power Sports / Old Outboard Marina or what ever else Mario is calling himself now, was exactly the same as other reviews you will find on the web if not worse. Mario had my boat for no less than...wait for it...4 1/2 years (not months, years). During which time I stopped in many many times to check on its status. I had to stop in as Mario does not take or return calls. In fact most of the time you can't even leave a message as his message are full. Twice when I visited I found he had been evicted from his place and the boat along with most everything else was gone. Tracking him down to his new location was both time consuming and as anxiety packed as you can imagine. At one point he did have it finished (although not tested) and was delivering it too me only to have the back engine cover fly off on rt 495. Mario did not lock the cover down and it was caught by the wind and flew off. This was a truly rookie mistake that could have easily killed someone. This is a much longer story than I have time to write here but after all the pain, anguish and time, Mario ended stiffing me for $200....sigh. DO NOT LEAVE YOUR BOAT HERE AND ABSOLUTELY DO NOT PAY ANYTHING UP FRONT!

I wanted to trust Mario, but sadly he can best be described as a scam…read more He wanted 1/2 up front, fortunately I only gave him 1/4, because 6 months later I still have no engine back on my boat. He is great at providing excuses and stories of crazy circumstances. He will tell you that all the bad reviews are just crazy "liberal" customers that had unrealistic expectations. I read the other reviews and figured I'd give him a shot. Bad call. Don't make the same mistake.

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

I have been to 603 motor sports many times. Jason McKenna is a great mechanic, super talented and…read moreextremely honest. He is also a terrific value, you can't go wrong here!! 5 stars plus!!