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    Scope Healthcare Services

    1.0 (1 review)

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    5 months ago

    Not as good as I expected. Not sure how they got their high rating. Big staffing problems. No shows.

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    BrightStar Care

    BrightStar Care

    2.3(3 reviews)
    5.5 km

    I have used Brightstar for almost 3 years. The first 1 1/2 years I was satisfied with the care…read moregiven my loved one. After that, something changed in their office and how they operate. I have tolerated the less than adequate care they provided my loved one because I needed the help. Staff they sent falsified their time sheets, neglected my loved one, left him unattended to go smoke a cigarette, spent most of their time on the cell phone and more. Administrative staff is rude, uncaring and dismissive. They are all about the money & not the care. Please find another agency for home care if you want the best for your loved one, you won't get it here.

    Last year found us in need of round-the-clock care for my dad. We were referred to Brightstar and…read morewere happy that we were. They were nothing but accommodating and compassionate. All of the aides were wonderful and caring. There were occasions where an aide was delayed in showing up for her shift, but the agency was always accommodating. They either were able to send another aide or the aide that was there stayed on. We were never left alone. The agency was always reachable to handle our questions and concerns. As part of their service, we received a visit each week from a nurse who held our hand through a very difficult time. And she was always available to talk to if we needed her. This was our very first experience with a home health care agency, and I'm happy to say that it was a good one!

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    Woodbury Heights

    Woodbury Heights

    5.0(1 review)
    5.4 km

    I have been being treated here for the past few weeks. I am very happy with the care. The staff is…read morekind, compassionate, helpful, and knowledgeable. Special shout outs to Romaine and Yoelina (nursing), Alyssa (OT), Craig (PT), Oskar (Social Work), and Avi (Administrative). Other pluses: active recreation program, courtyard with mature trees, and very clean.

    From the owner: Woodbury Heights Nursing and Rehabilitation Center Now Under…read moreNew Ownership – A Renewed Vision for Excellence! At Woodbury Heights Nursing and Rehabilitation Center, we believe that exceptional care begins with a strong foundation of values. Under new ownership, we are proud to introduce our guiding philosophy: RISE – Resolve, Integrity, Synergy, and Enthusiasm. Our mission is to provide compassionate, high-quality skilled nursing and rehabilitation services that support the well-being and dignity of every resident. Whether you're here for short-term rehab or long-term care, our dedicated team works together with families, physicians, and the community to create a personalized path to recovery and comfort. - Skilled Nursing - Post-Acute Rehabilitation - Long-Term Care - Memory Support Services - On-Site Therapy & Wellness Programs We are committed to rising above expectations every day – with Resolve to overcome challenges, Integrity in everything we do, Synergy among our care teams, and Enthusiasm for improving lives. Come see the new standard of care at Woodbury Heights – where healing happens and lives are uplifted. Visit us or schedule a tour today!

    COTTAGE HOMECARE SERVICES

    COTTAGE HOMECARE SERVICES

    2.1(7 reviews)
    4.6 km

    Orientation was excellent, staff is friendly. I look forward to working with this agancy.read more

    This agency is terrible. What made me so mad initially is that they accepted our case knowing full…read morewell they could not properly staff the weekend shift, which wasted at least 8 weeks of my time. Things went south quickly, and they kept asking for more time to remedy the situation. Over that time, they kept sending multiple people here (instead of one consistent person--not good for a dementia patient). I spent weeks training new people over and over again. If I have to come here every weekend, what's the point of using their agency???? I understand it may be hard to staff on weekends--but then don't accept the case!!!! It was constant mayhem with this place. No shift coverage, improper supervision and follow-up, sending random people to my house without telling us beforehand. I wasted so much time trying to make this situation work. The last straw--they sent someone over who had been here about 3x, and she made salmon for my Mom. This is a pic of what 'one of their best Aides' tried to serve her. Then the Aide lied about this incident TWICE: first telling me my Mom didn't eat because she was not hungry. Then telling her supervisor the food was not burnt. I had to send the supvsr this photo and the text msgs where the Aide admitted to serving this and apologized to me. And guess what--THEY KEPT HER EMPLOYED THERE!! My friend there confirmed it. They just look for bodies to send to your home so they can make their money. They do not care to properly train OR pay these people, and that's why the care is so shoddy and inconsistent. I worked in healthcare for years and I will tell you-- This place is a nightmare. They do not care about patients or their caregivers. DO NOT USE!!

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    COTTAGE HOMECARE SERVICES
    COTTAGE HOMECARE SERVICES - Knocked out on 12 hr shift first 2 hrs

    Knocked out on 12 hr shift first 2 hrs

    COTTAGE HOMECARE SERVICES - NIGHT SHIFT AIDE SLEEPING 10 OU OF 12 HR SHIFT

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    NIGHT SHIFT AIDE SLEEPING 10 OU OF 12 HR SHIFT

    Excel At Woodbury For Rehabilitation & Nursing

    Excel At Woodbury For Rehabilitation & Nursing

    1.8(46 reviews)
    4.4 km

    My friend suffered a fall and had to come here for rehab. Check in at the main lobby is fast. The…read morefloors are clean! There is a small bakery that provides visitors with complimentary pastries, sweet treats and coffee. Care quality could be better. My friend had to wait days before getting an ice pack for her swollen hands. Some of the nurses were unkind. During visits I would help her and her elderly roommate. I wouldn't suggest Excel Rehab.

    My father passed away as a result of their neglect. He was there with a broken ankle but he had a…read morecatheter due to other health issues. We had spoken to them about our concerns regarding the lack of urine and his increasing confusion. To make a long story short I had to loudly insist on an ambulance to Plainview Hospital where he was diagnosed as septic. The nurses that stay in their office had zero concern for his well being and neglected to monitor his condition. They also did not provide pain medication the evening he was admitted as the pharmacy had not delivered it. They assured me they would and I arrived the next day to my father writhing in pain and in tears. The staff that provided care had told me they had asked the head nurse to assist my father and she refused. I had to beg her for an emergency dose. We filed a grievance with Excel and were assured that the staff involved in my father's case had been dealt with but I would be very concerned about having any loved ones with limitations being admitted. We were with my dad that entire week with breaks for us to sleep and shower and we were disregarded throughout.

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    Excel At Woodbury For Rehabilitation & Nursing
    Excel At Woodbury For Rehabilitation & Nursing
    Excel At Woodbury For Rehabilitation & Nursing

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    Scope Healthcare Services - homehealthcare - Updated September 2026

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