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    Scott

    1.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Lehigh Valley Acura - Service area is pretty nice, they have two private offices.

    Lehigh Valley Acura

    (27 reviews)

    I went in for 1,000 miles inspection and was quoted $5K in recommendations such as oil pump reseal…read morefor $2,425.80! I Took my car to Pep Boys they detected no oil leak stated I had no need for a reseal. Spoke to Acura dealer, he stated those are recommendations, although the agent handling the issue warned me if I didn't reseal it, I would eventually damage the engine. Again, it turns out this recommendation wasn't needed! I will seriously rethink long and hard before I take it to this Acura dealer.

    when i see that other customers have given this dealership a rating of less than 3 i'm kinda…read moreembarrassed for honda. i've been a life long honda/acura owner. over the years i have driven mdx, tlx, accord, pilot. i bought a brand new acura tlx fwd v6 back in 2016 and i have babied the car all these years, garage kept, no accidents, well maintained. it only has 61k mileage and the transmission (9 speed automatic) started slipping at the lower gears. i was devasted when the dealership said they can get me a used transmission for 11k. ya acura lost me as a customer. i have a 2022 pilot that has the same 9 speed transmission which i'm worried will have the same problem. i sold my tlx to carvana for what i can get and bought a lexus es350 from manhattan lexus dealership. i'm the kind of person when i buy a car i want to keep it for life. honda v6 engine/transmission should run over 300k, and there's no excuse for it to fail at 61k. i'm still bummed out that i had to sell my wife's tlx. this was such bad timing as i didn't have the money for a new car.

    Allentown Kia - New Nebular Blue 2026 Kia Sportage on the Dealership Showroom!

    Allentown Kia

    (69 reviews)

    This review is for the auto repair and service and not buying a car. I had a 10:30 appointment on…read moreSaturday, 3/29, for an oil change, tire rotation, and 8,000-mile check-up. The service took two hours to accomplish. It was a bit longer than what I was expecting for having a reserved time, but I understand due to the day being a Saturday. There was complimentary coffee and snacks while I waited, and the lobby and waiting area were clean. Though it felt by design that the dealership was in the same building with signs to tell you that you could get more for a trade-in due to the market. It can be annoying since I just got the new car last year. But there weren't any pushy sales people there to sell you a newer car. The service was good. My oil change was free, and the tire rotation wasn't included in the deal of my new car. I also didn't get any pushy upsells of maintenance, which is good. But recommending this place for general car services, I'm not sure about that. I only went due to the free oil change and 8,000-mile inspection. You might be better off going to a regular mechanic. If you have an older and potentially run down car, I can see traps that could have you in a spot that you can be pressured into buying a newer car.

    TWO WEEKS, THEY SAID…read more I took my 2014 Kia Sorento to Allentown Kia on Thu, July 24, 2025 to replace the A/C condenser. My advisor was Anthony J. The repair seemed fine--until I noticed on Sat, July 26 the front bumper wasn't sitting flush. I returned immediately. Anthony said the bumper had to come off; we booked Mon, July 28. At that visit, I was told a broken bumper clip meant a full bumper replacement that had to be ordered, painted, and installed--"two weeks." In the meantime, they taped my bumper with orange tape "for safety." Through August, every phone call and in-person check yielded the same answer: "two weeks." (Think The Money Pit--two weeks, two weeks, two weeks.) On Fri, Sept 26, I emailed Frank Maglio and Marc Fulmer with photos of the orange tape that had been on the car all summer and my concern it would damage the paint. Marc scheduled me for Fri, Oct 10 and promised a loaner and that the bumper would be on site. Oct 10 (7:30 a.m.): I was told I couldn't get the loaner without a $200 fee--a cost no one disclosed in advance--so I had to leave to grab a credit card and be late to work. Then I was told the job would take another two weeks. Wed, Oct 15: Text update from Anthony--actually "about three weeks" because "just because the bumper is here doesn't mean much; it still has to be installed and painted." Fri, Oct 24: I emailed Jake Lebowitz (GM), attached the paper trail, and said I'd pick up my car and seek legal counsel. When I arrived at 7:30 a.m., suddenly my vehicle was ready. But wait--more issues: On Fri, Oct 31, the hood wouldn't stay up (safety hazard), and my key fob stopped unlocking the car normally. I was patient because the car was drivable, but this was months of delays, surprise fees, and poor communication. I also felt I wasn't taken seriously--at least in part because I'm a woman. Recommendation: Think twice before bringing your vehicle here. Posted after waiting... two more weeks. -- Cynthia Santiago

    Scott - usedcardealers - Updated May 2026

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