I've done business with Shorty, and l found out that he's one of the most trustworthy mechanic in…read moreVirginia, Shorty does great repair and is always friendly and Fair to the customer, Honest Always. Need Work? See Shorty, He'll Take Care of your Vehicle and You. :-)

I don't trust anyone else with my truck! Mr. Artie is a through, honest, and talented technician…read more He's the best in Hampton Roads! Thank you for your great service & fair prices! Shorty's Auto is the shop you can trust!

Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

I took my 1985 F150 here because the exhaust was unsafe, and the fuel gauge was not reading. they…read morere-fabricated and considered the exhaust so it is now safe. the staff is nice and they provided an uber to and from the shop because I didn't have a ride.

I went in for a state inspection on a Saturday and was very pleased with the prompt and…read moreprofessional service I received.

I just want to thank you to everyone at Complete Auto Repair Service. My son was in need of state…read morecertification immediately. This auto company bent over backwards to fix my son's Mercedes Benz. I really appreciate you all over there. They really care about their customers. Thank you for working on my son's behalf. Relieved Mom

I rarely leave reviews, but this experience deserves one. I…read morepurchased my vehicle from Suttle Motors a few years ago and included a tire warranty. Recently, at around 70k miles, I needed new tires and reached out just to understand my coverage. I left a voicemail -- no response. A week later, I called again and was transferred multiple times. When I finally spoke with someone, I explained I needed an oil change and wanted to discuss my tires. The representative immediately dismissed me and said tire replacement "is not a thing," without even trying to understand what I was asking. Because of that interaction, I took my business elsewhere (Sam's Club), where I received quick and professional service. I still went back to Suttle the next day for an oil change. I arrived at 7:45 AM and was still waiting after 9:00 AM. In total, I've spent over 4 hours across two days dealing with poor communication and long wait times. The issue isn't just the wait -- it's the lack of customer care, follow-up, and basic professionalism. This dealership needs to improve how they treat customers.

After a horrible incident of a truck hitting me I took my vehicle to Suttle body shop and they did…read morean outstanding job. The gentleman who mainly worked with me, Chris, made me feel cared for and that he wanted to do anything he could to help me during these trying times. A great man! Douglas' team worked on my vehicle and did amazing work. The lady at the front desk, Lauren, was very nice and thorough with helping me with the paperwork side. A big thank you to this team of people.

Great honest Company and mechanics. Super helpful and I will go to place for any car repairs and…read moreinspection

My husband & I have been going to Auto Tech for off & on as needed. They are first come first serve…read more. Reliable, dependable and very reasonablely priced for their services. I as a women feel very comfortable using AUTO TECH GIVE THEM A CALL.

They are the cheapest tire shop in Newport News with great service. Staff is friendly, fast, and…read morevery helpful. I highly recommend them for tires and auto repair.

Elian and the rest of the crew were SO helpful, friendly and lovely! Best service and best smiles…read more They helped us fix a flat tire on our friends birthday and get back on the road and back to celebrating asap. We couldn't be more grateful and satisfied. I'd highly recommend this place for any of your tire needs. Thank you!!!

Just had our tires installed and an alignment done and our car came back on the driver side liner…read morewith grease marks. Totally unsat.

I was able to walk in on a Monday and have Wise Tire & Auto remove a nail and patch my tire within…read more45 minutes, without an appointment. Thanks for your help. Patricia Pitts, Suffolk. Va

Perhaps not every client wants to know what is going on with their car and what the professional's…read morebest recommendation is, like I do, but it is why I have trust and confidence at Cliff's. The crew at Cliff's always go the extra mile for me and I appreciate it!

Cliff's Auto is seriously the only place I will ever take my vehicles from now on. I was so…read moreimpressed with the clear and timely communication around what my vehicle needed and how well everything was done. I could tell everyone really cared about taking good care of my car, but also treating me with respect in the process. Such a breath of fresh air! Thanks so much to everyone at Cliff's!