1. Scott Flooring & Design

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    Scott Flooring & Design

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Scott Flooring & Design

    Carpet installation

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    Into the Woods Flooring and Restoration

    Into the Woods Flooring and Restoration

    4.7
    (102 reviews)

    Our house went through a serious water leak disaster -- damage spread across the bathroom, bedroom,…read moremain hallway, and a storage area nearby. It was a lot to deal with at first, but Shamas and his crew took charge of the whole thing, including coordinating directly with our insurance adjuster and staying patient through all the paperwork and back-and-forth. We picked out a bunch of our own tiles and materials from Amazon and other online stores, and Shamas had no problem incorporating them into the project. He also pointed us toward more budget-friendly options when it made sense, and threw in some design suggestions that ended up being some of our favorite parts of the finished space. The end result speaks for itself -- every room was brought back to life, and honestly looks better than before. The craftsmanship and attention to detail were top notch; you'd never guess the place had been through that kind of damage. On top of the great work, Shamas and his team were just really easy to deal with -- quick to answer the phone, always punctual, and kept us updated the whole way through. You could tell they took real pride in getting things right. If you're facing major water damage and need a team that can manage the insurance process and deliver a beautiful restoration, Shamas is who you want.

    Finding high-quality engineered oak planks for the downstairs area went smoothly at this showroom…read more Edward provided detailed specifications on wood grades and wear layers, helping narrow down the selection to a durable, matte-finished option. The ordering process was simple, and the material was delivered in perfect condition.

    Empire Today

    Empire Today

    1.6
    (300 reviews)

    On June 11, 2026, Empire Today installed carpet in three rooms and laminate flooring in a hallway…read morein my home. I did not sign off on the installation because the stair carpeting was not completed properly. The carpet on the stairs does not adequately cover the width of the steps, leaving the sides exposed and unfinished in appearance. There are also exposed nails on the stairs, creating both a safety concern and an unacceptable finish. In addition, there is no transition piece at the bottom of the stairs where the carpet meets the lower floor, leaving an unsightly gap. At the top of the stairs, quarter-round molding was installed over the transition area, which has created another visible gap. I was also disappointed with the installers' handling of my property. Although I specifically requested that protective material be placed under their workboxes, none was used. They also placed a silk ottoman outside without any protection underneath it. Throughout the installation, they appeared to show little care for my furnishings and home. Additionally, the salesperson, Aaron, stated that the installation team would be able to address squeaky floors as part of the project. No attention was given to this issue during the installation. Since the installation, I have called Empire Today four times regarding these concerns. I eventually spoke with the installation manager, Carlos, who stated that someone would be scheduled to return and correct the stair installation issues. However, I have not been contacted by anyone, nor has any corrective work been performed. It has now been over a week since the installation, and none of the issues described above have been resolved. I am including photographs documenting the defects and poor workmanship. I am requesting that Empire Today promptly correct the installation deficiencies and address the concerns outlined in this complaint.

    Avoid this company by all costs. They lied about anything warranty and now not wanting to pay for…read morecarpet cleaning. They are scammers and the "sales"people lie! Spent over $7000 and regret every dollar. Will never use them again. Beware! Their customer service is the worst I have ever dealt with! Do Not use Empire Today

    Scott Flooring & Design - flooring - Updated July 2026

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