I felt very informed on what was to be done in doing maintenance on my system and the follow up…read morereport provided great detail on the condition of my system. I liked that you could track where your service person was in route to our home and he arrived within the promised window for our service.

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

Roscoe and Son's is second to none!!! Prompt service and top notch work on my unit, and didn't try…read moreto sell me anything I didn't want or need. If you need HVAC service in Eastern North Carolina call them #Customer For Life.

my husband called them yesterday when we discovered that our air conditioning unit was not cooling…read more first thing this morning he was here to look at it. it was determined the unit needed to be replaced and by 3:00 today the new unit was installed. my house is nice and cool now!! Very prompt, courteous, affordable and would highly recommend!!

Fast reliable help. Good communication and follow-up. Priced well! HVAC leak in air ducts under…read morehouse

M&R fixed our ancient HVAC unit last fall. We replaced our system with a new one last week, and…read morethey worked for us from start to finish, from sourcing a new unit that fit our house's needs and our budget to delivery and installation. We couldn't be more grateful for the wonderful service and our new unit's performance! They worked throughout a chilly day to get us up and running before a winter storm. Our new HVAC system is AWESOME. Our old unit was too small to heat the entire house, and we had to use space heaters to warm our bathrooms up enough to take showers! That's no longer necessary. We're snuggly warm right now and awaiting a snowstorm in comfort. These guys will treat you right. Miguel kept us updated throughout the search-and-order process through install. He sent us an invoice that outlined and explained every step, with an estimate that was right on target. No ugly surprises or ripoffs here! I can't say enough good things about this business. I highly recommend them. Thanks, gentlemen!!!

Very thorough evaluation and diagnosis of the furnace. System working well again. Customer…read morecommunication was excellent before and the day of service.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Air Heaven's receptionist is disrespectful. I told them the receptionist that my grandmother that…read moreis 90 years of age lives as well as my 15 month old son and the receptionist did not care. The receptionist kept saying I can make a complaint and they still won't do anything quicker! My home insurance company decided to utilize this company and my air has been out for two weeks and NO ONE at this company cares. I will be sure to let EVERYONE know to go through another company. This is the biggest regret of my homebuying process. Please make sure that your home insurance company hires companies that care and that will get the work done for your and your family.

Prompt and professional, friendly service. Price was very reasonable. Would recommend.read more

Absolutely the best! Very responsive and extremely reliable. I can't say enough about how happy I…read moream to have found this company! They have been an absolute life saver when my air went out when it was sweltering outside,and when my heat went out in the middle of winter. They now service my systems annually and everything has been great.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

The technician did a great job and explained what he did well. Our bathroom fan started working…read moreagain after he removed the hair that was stuck up there. Advised on a reasonable interval between cleanings. Overall highly satisfied and believe the service was the best available value.

Quinn and his crew were helpful, knowledgeable, friendly and added to the value of our home!…read more Cannot express how grateful I am to Quinn and his crew for a job well done. They have earned my future business for as long as we are in Goldsboro.

In 2023 my neighbor emailed me information for Quin Heating and Cooling…read more Another company had told them they needed to replace their unit. They contacted Dylan Quinn and he determined it only needed replacement parts, thus saving them a lot of money! She highly recommended him for any work I might need in the future. Here, two years later, during bitter cold weather my unit was not heating as it should. I called Mr. Quinn and he came the next afternoon. He checked my ducts and said they were okay. He determined I had heat strips that were not working. He replaced a switch and some freon and was through in record time. I had some feel good heat! He was very nice and friendly and I thought the price was very reasonable. He will be my go to if I need work on my unit again and I highly recommend him.

Our AC was icing up and not cooling properly. We called one of the big companies in the area and…read moretheir technician only spent 5 minutes looking at everything and said we needed an entire new AC system. When we got the quote for the new system, it was for $6,800! We decided to check with some other companies and we talked to RAW heating and cooling and he said we likely didn't need to replace everything. He got our AC running well again for $650. We'll definitely use RAW again for future central air problems.

From the owner: GUARANTEED to have you back up and running the same day on minor repairs. My business specializes…read morein heating, cooling, and refrigeration. I guarantee labor for 30 days and provide top quality service. I respond as quickly and efficiently as possible and keep my prices fair and affordable. Give me a call for your heating and cooling needs. R.eliable A.ffordable W.ork