Roscoe and Son's is second to none!!! Prompt service and top notch work on my unit, and didn't try…read moreto sell me anything I didn't want or need. If you need HVAC service in Eastern North Carolina call them #Customer For Life.

my husband called them yesterday when we discovered that our air conditioning unit was not cooling…read more first thing this morning he was here to look at it. it was determined the unit needed to be replaced and by 3:00 today the new unit was installed. my house is nice and cool now!! Very prompt, courteous, affordable and would highly recommend!!

Fast reliable help. Good communication and follow-up. Priced well! HVAC leak in air ducts under…read morehouse

Miguel is wonderful to work with! We had him replace a unit last year and another one was acting up…read more(not his work) and he came and fixed it quickly and was honest and helpful.

Our A/C went out during this heat wave and John Tran of Santa Air came out to fix it. He was very…read moreknowledgeable, professional, and friendly. There was no up-selling. He gave us different options and let us choose how much we were willing to spend. He clearly detailed what would be done and how much it would cost. He did an outstanding job and we are very pleased with the repair. Thank you John

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Air Heaven's receptionist is disrespectful. I told them the receptionist that my grandmother that…read moreis 90 years of age lives as well as my 15 month old son and the receptionist did not care. The receptionist kept saying I can make a complaint and they still won't do anything quicker! My home insurance company decided to utilize this company and my air has been out for two weeks and NO ONE at this company cares. I will be sure to let EVERYONE know to go through another company. This is the biggest regret of my homebuying process. Please make sure that your home insurance company hires companies that care and that will get the work done for your and your family.

Prompt and professional, friendly service. Price was very reasonable. Would recommend.read more

Absolutely the best! Very responsive and extremely reliable. I can't say enough about how happy I…read moream to have found this company! They have been an absolute life saver when my air went out when it was sweltering outside,and when my heat went out in the middle of winter. They now service my systems annually and everything has been great.

HONEST. PROMPT. COURTEOUS. LOW PRICES. KNOWLEDGEABLE. Replacement of Heating/AC unit one day after…read morethe call with American made top of the line unit. Love the courteous and professional workmen; the fact that they came quickly and installed American made heating a/c unit within 24 hours; the price, the knowledgeable installers---simply put, everything about them. Use Scott's. Period. Scott Heating & AC rocks! one low price given, one day to install.... I only leave reviews where they are truly deserved. Do not look any further. Call Eddie Scott.

My heating unit went out when my husband was TDY (go figure). Scott was able to come out within 24…read morehours to put a new unit in. I have them service the unit every fall to keep things in check. They will typically come out on short notice. Great company.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

An amazing team that does an amazing job. They make each customer feel like they are #1. Our…read morefavorite HVAC team for business and personal!