had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

They give great service and great prices and they do great job on our automobile. They fixed the…read moreone spark plug and didn't charge an arm and leg like the dealers do and they have better customer service

I was looking for a mechanic since I moved to Roseburg. Our neighbor recommended Patriot. Great…read moreHusband and Wife team who care about their customers. I am so glad our neighbors told us about them. Very reasonably priced for repairs.

I noticed that this place took down my review which is pretty shady of them. So here is my review…read moreagain on what happened. First off, this place will create a problem with your vehicle. My vehicle had a starter that went out and what this place did was CUT MY WIRES that would have caused an engine fire or even worse. This happened when I was in the hospital in the ER fighting for my life and my hubby brought our van into the place to get repaired. The place didnt just mess up the replacement of the starter but damaged something in the area that the starter is suppose to go to which ended up having to get ANOTHER starter plus the repair for the damage that they created. COSTLY for something that they did. Once I finally was allowed to leave the hospital I couldnt drive and unfortunately was in and out of the hospital for the next 2 years. During that time my hubby and I noticed that the van was having some weird stuff going on with the functioning of the van. We couldnt afford to outright have the van get a full exam but a professional mechanic offered to take a look to help us out. Once that professional mechanic came and took a look at the van he was not only surprised by what he found but told us that we were very lucky that we didnt have a engine fire or even an accident because the van was actually an accident waiting to happen. The mechanic did the repairs and assured us the car was now safe to drive. He did explain to us that there was absolutely no way that what was cut was an accident but was obviously done on purpose. I called up the repair shop and told them what we found out and honestly was pretty ticked off how they were willing to create a issue to a customer's car just to get more money and how careless they were on someone else's wellbeing on safety. We have children and I would have been devastated if any of my family was injured or worse. Of course, the repair shop tried to downplay what they did and denied what they did. I placed a review shortly after the whole situation was discussed. The place wanted to discuss things again and wanted me to remove my review which I never did. Just didnt want the shady lies that place tried to convince me of and wanted to warn other future possible customers of the dangerous stunt that they did to me about my van. Several years later I noticed that they place removed my review, so I restated what happened and looks like they removed it again. Yep I AM RESTATING WHAT HAPPENED AGAIN IN A REVIEW. This place is dangerous for anyone's safety. Seriously avoid this place. I have a relative that went to this place out of desperation and they got screwed over as well. Their car should have never even been there but after they got their car repaired, they started to have other issues which created a safety problem to their car too. Luckily another mechanic fixed the safety issue and even had to replace the issue from the repair too. I don't know who is ok to allow these very dangerous actions to continue at their business but it can and most likely will end up getting sued if anyone is injured or unalive from the place trying to create problems for money.

Again, today, they went above and beyond for me. Simple…read moreand relatively inexpensive repair done. Then they took my card $ and DELIVERED MY CAR because I needed it for tomorrow (July 4) but couldn't get there.

Fair price, did what they said with no surprise add-ons, fixed a wiring problem they say without…read morecharging for it. An honest mechanic in 2026, who knew it was still possible?!?

Amazing! Greg was so kind and helpful and a really sweet person, THE NAME OF THE PLACE IS ACCURATE!…read moreMy friend and I were visiting from Cali and Greg helped us out and gave us really good advice 10/10 recommendation Thank you!!!!

I cannot recommend this place enough. Jamin and his crew are very knowledgeable and more than…read moreaccommodating. These guys went the extra mile to ensure that I got back on the road as quickly and safely as possible. From Timothy at the front desk to Avery the tech, they all made it happen. Look no further. They do honest work at a fair price. Very family oriented business--The kind I love to support

I went there I needed work done to my A/C unit after paying a few hundred dollars they still…read morecouldn't get it right when asking the mechanic questions what it might be he quickly got on the defensive and just walked off who does that then I told them what it was and they said it wasn't the clutch fan then like a dummy I paid a few hundred more they couldn't fix it so I took my vehicle to a reputable mechanic boom that fixed it was the clutch fan so don't waste money on these clowns and they are very expensive and Tim's kids running all over the place I almost ran over one he doesn't watch them running around the parking lot and property they come across nice and mechanic wise but their actually crooks give your money to a good outfit. glad I finally found one.

They know what they're doing. Honest, timely and reasonable. They have serviced our two vehicles…read moreand we were pleased with the results.

I was on vacation from out of town and my rental car had an issue. I was referred to Gimry at 5…read moreStar Auto. I was so impressed with the speed of Gimry identifying the problem and making the necessary repair. I appreciated the quick service, kindness & honesty shown to me by Gimry. I would highly recommend having service done here!!

Our Kia broke down suddenly on my Husband, and we are kinda new to the area, so I came on Yelp and…read morelooked at reviews of Auto Repair Shops and this one stood out as far as positive reviews. I told my Husband, and he called and spoke to Robert and he was able to get the car towed there and it has just been a positive experience all the way around. We would and will defiantly trust them with our car needs moving forward.

very good service and friendly. pricing is better than dealerships. They guarantee their workread more

B&L serviced the brakes on my Camaro. Very happy with the work and the price. They were very…read moreaccommodating. I would recommend to all.

BL Performance was top notch. I give them a 10 for quality, value, service and professionalism…read more Costco recommended this company and I'm so grateful.

I can't say enough about Chuck Swarm and Family Automotive. They went above and beyond to find the…read moreproblem with my Mazda which needed to have the codes and computer basically dissected and they found the problem and when I picked up the car I was expecting a large bill but it was very affordable. I trust them 100% and will always use and refer them.

Always fair price and professional and nice! I'm a senior and always give good price and when I…read moretake my car to him it always works when he's done!

I have to add a star to B & S. I had only had one thing done the last time I reviewed them but I've…read morebeen there for other things and feel they earned these 5 stars. This time we had the truck in for an oil change and transmission service. That doesn't sound hard to anyone who remembers having room under the hood but today's pick ups have computer modules for everything and they stack and combine things that doesn't make sense to put together. In a Ford F-150 pickup the way to service the transmission requires dropping the oil pan (no sense at all) and is a bit complicated. They have the skills and knowledge to do any job you need done. B & S is O'Reilly's repair shop so if you have a problem related to service while on the road, you can take your vehicle to an O'Reillu's and have it fixed at no cost.

Great service at a very good price. My F150 needed new shocks and struts. Prices everywhere I…read morechecked was well over $1,000. Then I checked with B & S. I got top quality parts and great service and I saved hundreds of dollars. Cost was only $850. I would recommend B & S with no reservations. They did my job quickly and when I wanted it done with no problems.