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    ScottHyver Visioncare

    4.9 (81 reviews)
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    13 years ago

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    Ask the Community - ScottHyver Visioncare

    Can Lasik fix nearsightedness and farsightedness at the same time?

    Thank you for contacting ScottHyver VisionCare! LASIK can effectively correct nearsightedness (myopia) and, in some cases, farsightedness (hyperopia). However, it is not suitable for age-related farsightedness (presbyopia). We recommend scheduling a… 

    Is VSP accepted?

    Hi Jennifer, yes, we are in network with VSP, therefore you are entitled to a member discount! If you would like to know the breakdown of cost with your VSP insurance, please call our office at 1-800-454-2747. Thank you for reaching out!

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    Review Highlights - ScottHyver Visioncare

    I can truly say that choosing Dr Hyver's professional services was the best decision i have ever made.

    Mentioned in 56 reviews

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    Optical Illusions of San Ramon: An Optometric Practice

    Optical Illusions of San Ramon: An Optometric Practice

    4.3(20 reviews)
    1.9 mi

    I'm so thankful that I decided to have my eyes checked at Optical Illusion. Every employee I…read moreinteracted with was courteous, welcoming, and accommodating. I walked in without an appointment, and Janae was able to schedule me for a same-day appointment just two hours later. She clearly explained everything I needed to know and made the entire process easy and stress-free. After my eye exam with Dr. William To, I was unsure whether I should get prescription glasses, sunglasses, or regular glasses. Janae took the time to patiently explain my options, and by the end, I felt 100% confident in my decision.I really appreciated her patience and guidance. A special thank you to Dr. William To for taking the time to thoroughly explain my eye exam results. He showed genuine care, answered all of my questions, and gave me different options instead of simply telling me what to do. That level of personalized care is something I don't often experience, and it made a lasting impression. Thank you to the entire team for such an outstanding experience. I will definitely be coming back next year and highly recommend Optical Illusion to anyone looking for exceptional eye care!

    I ordered glasses from them on a Saturday afternoon. Later that night I realized I wanted a larger…read morelens size for comfort and called the next morning to make the change. These are $500 lenses that I will have to live with for years, so comfort matters. They told me the lab had already started making the lenses and the order could not be changed, this was less than 24 hours, maybe they move too fast and should consider a 24 hour time gap to allow to customer changes, which probably happens many times. They did offer to cancel the order and gave me a full refund, which I appreciate, and the representative was knowledgeable and helped me pick the right type of lenses. This is why I gave them 3 stars instead of 1. What I do not understand is why they refused to place a new order for the corrected lens size when I was ready to reorder immediately. Instead, they simply cancelled the order and sent me on my way. In other words, they would rather lose the sale than work with a customer who is trying to correct something reasonable less than 24 hours after placing a $500 order. That kind of inflexibility is not what I expect from a business that claims to provide personalized optical service. I will never go to them again.

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    Optical Illusions of San Ramon: An Optometric Practice - The best retinal imaging technology to diagnose and treat eye diseases like glaucoma, macular degeneration, and diabetes

    The best retinal imaging technology to diagnose and treat eye diseases like glaucoma, macular degeneration, and diabetes

    Optical Illusions of San Ramon: An Optometric Practice - Extensive collection of Yves Saint Laurent eyewear

    Extensive collection of Yves Saint Laurent eyewear

    Optical Illusions of San Ramon: An Optometric Practice

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    Todd D Severin, MD

    Todd D Severin, MD

    3.9(22 reviews)
    1.8 mi

    Started have vision problems that gradually got worse so I asked around to find an eye doctor,…read more Was referred by several people to Dr Severin and so I booked an appointment. Turns out that I had a cataract that that needed to be removed. All I can asy is that I have received the best possible care from the best possible people and that goes for everyone on his staff. I highly recommend Dr Severin and the East Bay Eye Center.

    I have been seeing Dr. Severin for the last 4 years for a glaucoma suspect diagnosis. Dr. Severin…read morehas been a wonderful glaucoma specialist for me. I followed up with him every 4-6 months in San Ramon office. I give him a 5-star for his care, friendliness and expertise. A zero star for the front desk and scheduler staff. Awful customer service. It was very difficult to get an appointment as a new patient at that time but I patiently waited because of Dr. Severin's reputation. If it's not because of Dr. Severin I won't choose this office. The receptionist and schedulers were racist and very rude. They were full of attitudes and not helpful at all. There were always at least 3-4 staff sitting at the front desk/schedule desk but they never pick up the phone! Try calling them if you don't believe me. Last year, an elderly receptionist bluntly lied and told me Dr. Severin was not in the office and they assigned me another doctor without any notification/heads-up. While sitting in the waiting room I heard Dr. Severin's voice and asked the assistant about it. She told me yes, that was him. I was very upset to be told lies!! The assistant was very nice and apologized. I told her I needed to know the reason why I was told a lie. Very unprofessional! She said an office manager wasn't there and asked me if I wanted a follow-up. I said yes and NOBODY ever called back!! Obviously they didn't give a shit of my concern! My last visit this week, after finishing up seeing Dr. Severin one of the girls (short hair, young) rolled her eyes when I asked "when is the latest time to schedule a follow up appointment?" She looked so annoyed and unbothered with my very simple question. That kind of attitude was not tolerable! I didn't see her treated Caucasian patients like that. Well, now that Dr. Severin is retiring then this office has no value for me to continue my eye care. I will find another glaucoma specialist who has decent, helpful and friendly staff. It's sad to experience all this mistreatment from a well-known Glaucoma specialist office in East Bay. Very very unfortunate!

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    Todd D Severin, MD

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    East Bay Eye Center

    East Bay Eye Center

    3.8(77 reviews)
    1.8 mi

    East Bay Eye Center (Brentwood) has been an excellent choice for my eye care. The front office and…read moresupport staff are consistently welcoming, courteous, and efficient, which makes every visit smooth and stress-free. Dr. Raghu is an outstanding ophthalmologist, very patient, knowledgeable, and professional. I began going there last year for monitoring glaucoma and cataracts, and I truly appreciate his preventive approach to medicine, including prescribing eye drops to help manage my glaucoma. I have always felt well informed and confident in the care I receive. I highly recommend East Bay Eye Center and Dr. Raghu to anyone looking for high-quality, compassionate eye care!

    I have been seeing Dr. Severin for the last 4 years for a glaucoma suspect diagnosis. Dr. Severin…read morehas been a wonderful glaucoma specialist for me. I followed up with him every 4-6 months in San Ramon office. I give him a 5-star for his care, friendliness and expertise. A zero star for the front desk and scheduler staff. Awful customer service. It was so difficult to get an appointment as a new patient at that time but I patiently waited because of Dr. Severin's reputation. If it's not because of Dr. Severin I won't choose this office. The receptionist and schedulers were racist and very rude. They were full of attitudes and not helpful at all. There were always at least 3-4 staff sitting at the front desk/schedule desk but they never pick up the phone! Try calling them if you don't believe me. Last year, an elderly receptionist bluntly lied and told me Dr. Severin was not in the office and they assigned me another doctor without any notification/heads-up. While sitting in the waiting room I heard Dr. Severin's voice and asked the assistant about it. She told me yes, that was him. I was very upset to be told lies!! The assistant was very nice and apologized. I told her I needed to know the reason why I was told a lie. Very unprofessional! She said an office manager wasn't there and asked me if I wanted a follow-up. I said yes and NOBODY ever called back!! Obviously they didn't give a shit of my concern! My last visit this week, after finishing up seeing Dr. Severin one of the girls (short hair, young) rolled her eyes when I asked "when is the latest time to schedule a follow up appointment?" She looked so annoyed and unbothered with my very simple question. That kind of attitude was not tolerable! I didn't see her treated Caucasian patients like that. Well, now that Dr. Severin is retiring then this office has no value for me to continue my eye care. I will find another glaucoma specialist who has decent, helpful and friendly staff. It's sad to experience all this mistreatment from a well-known Glaucoma specialist office in East Bay. Very very unfortunate!

    Photos
    East Bay Eye Center

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    ScottHyver Visioncare - laserlasikeyes - Updated July 2026

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