this place is a ripoff ... beware ..i took my chain saw in came out worse than it went in…read more They would've even get it started on star is tooo many in

I'm going to be honest I was very disappointed in the service that I received from this place. The…read moreowner seemed to be knowledgeable initially, but upon picking up my repair, didn't seem to actually put any effort effort diagnosing my issue. He was more interested in receiving a service fee for doing essentially nothing. I'm almost positive that they misdiagnosed not one but both of my lawn mowers one of which I let them keep based on the information that they told me. When they told me the second lawnmower couldn't be repaired. I pushed back and asked them if I take it to another shop and they're willing enable to get it fixed then would my $50 be refunded being that you didn't fix my problem. The owner didn't responded well another shop might be able to get it up and running, but I still don't think it's gonna cut.. Like I said, I don't typically leave bad reviews about places like this, but something needs to be said. I really think you would be better off spending your money somewhere else where they value you and actually take the time to figure out what the issue is and it's less focused on keeping your money for a service fee. I was torn between taking my lawn equipment to this place and a few other places in North County. The other places were booked up and I now see why they were booked up. My advice, wait on the other lawnmower repair places that are booked up versus taking your equipment to these people. I work in Construction and very much have respect for people who work in a service industry but these people just aren't it.

I took in my pressure washed that had died. The owner met me, gave me a fair estimate and said it…read morewould be ready in a couple of days. Called me the next morning and it was ready. Great service and price.

Super quick service! I got my mower back the same day and was happy with the serviceread more

Great service, support and products!…read more We now have our second lawn mower from ARCO. We also have a leaf blower and weed trimmer. We purchased the first mower in 2009 and only just replaced it... it ran well and lasted 15+ years in much thanks to ARCO's winterizer service which, I now know that I should have winterizer it every year... I thought I had just missed last year... I hadn't taken it in for four years... ahem. Don't be like I used to be... do winterize your mower each off-season... commit to yourself to bring it in before Christmas. The first mower did not last longer than that due to an accident on a hillside that damaged it... I let it roll down the back yard hill and along the way it flipped and cracked the gas tank... ahem. Thankfully, the ARCO team was helpful; the first mower was really good and this new one, a 21-inch super recycler (it cuts each blade of grass many times) is AWESOME!! The new mower has much better wheels - thicker and better tread and they roll much more easily, and that is great. AND What really impresses me is the cutting. In spring, grass is always the thickest and we keep our grass tall, so when we cut there is usually a lot of clippings. I typically bag the grass but I did not use the bag this first cut. And I'm amazed... the grass is thick this week. The last time I cut, there were clumps of grass all around the yard, especially where I turned - this is not uncommon. This time - no clumps - this new dual blade makes many fine pieces of each blade of grass, and those small pieces apparently fall deep into the yard and serve to help strengthen the grass (per the Toro video on YouTube). I was also able to walk over the old clumps of last week's grass and they were shredded and disappeared, too - amazing! Thank you to the entire ARCO team, for the original sales and support and for this amazing new Toro 21" super recycler lawn mower!!

All I wanted was blade sharpened. Lady talked me into the 'silver package' which included oil…read morechange and spark plugs, said they'd pick it up and drop it off, $180 all in....at least that's what I thought. To be fair, the receipt did state "balance due" at the bottom of $120, which I didn't notice until they asked how I wanted to pay the balance when they called me 4 days later than the quoted it'd be done. I would've NEVER agreed to pay $300 for a blade sharpening, oil change, and new spark plug, pickup and drop off (round trip 3 miles). For that, I feel misled. The parts on this were $25ish, and the labor is max 1 hour, including the pickup/dropoff. $250-$275 for labor on small engines is insanity. Take your money elsewhere or do it yourself. Rude on the phone on top of it.

A blast from the past outdoor store…read more This shop has plants, dog treats, bird feed, deer feed, lawn ornaments, pvc, chains, hammers, fishing lures, and you name it! I have always driven by but a giant dinosaur caught my eye! Though a smaller dinosaur came home with me, I was shocked at this family run outdoor store! I was shocked by the different options for fertilizer, soil mix, berry plants, and pest control items they had! This is a great alternative to big box stores! I will be back for my garden needs! The prices were great and items came in large quantities so worth the price! This shop is not handicap friendly but the staff sure is so let them help you! They are pet friendly.

This was my go to place since moving to the Midwest for propane gas refills for my grill…read more As it was one of the few places where they just filled your tank and did not exchange tanks. But that is available too. (we switched to a natural gas grill 5 years ago so we do not use propane any more) We have, over the years: purchased local honey here. most of lawn and garden fertilizers and chemicals come from here. They are quicker to offered suggestions and ensure you know how to the the product correctly. They are a ferti*lome® dealer. It is the hardware store of yesteryears in terms of service. Friendly, knowledgeable family owned business that are happy to help you. It is the store of today in terms of selection. They have everything you would expect. They are happy to find what you are looking for and even happy to take it right to you car. If I need something I always start here and you should too!

Left a chat message that I needed service for my zero turn mower. It was dead in the water and…read morewouldn't start. Called the next day and left another message. I can't go long without the mower with multiple acres to mow weekly. No one has ever called back. I ended up diagnosing the issue, drove 45 minutes to Dutzow to buy a starter, and between AI and me, we fixed it ourselves. Doug at Dutzow is "going to look into it" after I stopped in his office on the way out. Not holding my breath......

Bought a belt from the Farmington location, installed it and used it 1 time and then tried to cut…read moremy yard again and I made it maybe 1/2 throught and it basically stoppes cutting found out the belt is stretched my yard is about 1 acre, I checked all the pulleys and adjustments per the manual and all are correct and the pulleys run smooth and no noises, took the belt back (which they are 45minutes away but the only one that had it in stock) and was given the typical song and dance about there is to many variations to cause the issue which really means where not going to stand behind the product we sell, but thanks for your money. Horrible customer service. My next call will be to John Deere to complain probably won't help but it's just a phone call.

Local lawn and garden store. It's small but you can tell they are a local favorite. From pet…read moresupplies, lawn care needs, garden needs and chickens, they have it all. Staff were friendly and quite knowledgeable. There is a lawn mower shop in the back of the store that sells lawnmowers as well as repairs them. I would definitely come back if i have lawn care questions, or need supplies!

Perfect place for shopping for my chickens. They are always…read morehelpful with their products and services is fantastic. I'm so glad I was told about this place. I'm a regular customer and would refer many people to shop here.

Their lumber beats all the big box stores.you don't spend half the day picking out strait wood.read more

Crappy rental equipment, crappy rental service, the worst service I have ever had. Been going for…read moreyears and this was the last time. When it's all about the dollar you'll lose customers. Just look at the rental yard, it's full and nothing is going out. Many old customers told me not to go but I didn't listen.

Great local hardware store. Workers there are always friendly and helpful. Nice to have a store…read morenearby you can depend on.

They changed their the store hour but did not have the insight to update their webpage. They were…read morethe best when they were in St. Charles years ago but now they seem to be the autozone of hardware store. Not worth the drive may as well go to the big boxes.