Very helpful and honest. Several time they've suggested lower cost solutions to me and they have…read morealways been spot on!

Another great small business in Kirkwood. I always go here if I need help with anything. They…read morewill find screws, nails whatever you need. It is very convenient and not overly priced. My favorite place for hardware items. I highly recommend.

I accidentally dropped my old school glass windowpane and the glass itself shattered, had two…read moreplastic corner attachment thingys broken, and the metal frame itself had one of the 4 sides break off. I had seen a facebook comment saying the did glass repair but due to the age and style of my window I had little hope... but Southside Hardware fixed it, good as new, for a fraction of the cost of some of the other window companies I had called. They always help me find what I need quickly and professionally, and never are pushy trying to upsell me on stuff. Would recommend 100/10

The store is a great store However I asked for a mane of a handyman to cut a small door in a casing…read morearound a pipe. I used a guy by the name of Vluff Litsch. He ruined my Knotty pine wall. He then started threatening me that he was going to bring two policeman to see his work into my house. The guy

I needed a piece of single strength glass cut for a picture frame. I talked to a very polite person…read moreon the phone and was able to give him the dimensions of what I needed. In about an hour, it was waiting for me at the checkout desk and I didn't even have to pay until I picked it up. Everyone in the store was polite also.

Management change has definitely affected the quality of this store. I went in to get paint and no…read moreone in the store knew how to mix it. On another occasion went to get a cup engraved. They said nobody knew how to use the machine, they are often quite snarky. I heard a man ask about when popcorn machine was going to be fixed after being told it was broken. She told they were tired of cleaning it up so they weren't gonna fix it and she's tired of being asked.

It's nice to shop at a hardware store that is not a big box store (not that the orange one and the…read moreblue one don't have their place, they do)... the staff at Rick's Ace Hardware are able to answer every question I have, as they know where everything is, and they know what to do... Randy has been especially helpful to me in planning and maintaining our lawn this year... answering questions in person and on the phone. They are VERY dog friendly, and give attention each visit, and offer dog biscuits, too. The selection of items is great. Recent valuable purchases include: - Scotts 4-step program - screen material for fixing windows - Rejuvenate floor cleaning set - Thompson's water seal for the patio - 3M claw hooks for hanging paintings / photos / frames much more easily than with a hammer - 3-in-1 household oil - cleaning products Thank you to the entire Rick's team... see you soon!

Ran out of propane today, went to Ricks Ace Hardware in Ellisville. Jack greeted me at the door, he…read morehelped me find a few things then I got my propane refill and he carried it to my car. I didn't even have to ask. You don't get that everyday.

Perfect little neighborhood hardware store where you can grab almost anything necessary for a home…read moreproject. Whether I need keys made, new lock sets, rope or plumbing supplies New Market provides. Service is plentiful and friendly. For those who may not be very knowledgeable about items; there's always someone available here to assist. ~Christy

I was in this store on a Saturday, about a month ago, looking for some glue to fix some loose tiles…read morein my elderly mother's bathroom. The man at the counter was so helpful; I just couldn't believe it. He not only showed me where everything was, but he actually told me step by step how to repair it myself. So glad to have an old-time hardware store that is so close and has such knowledgeable staff.

Good prices, wide selection of hardware needs, and good customer service. My husband Placed an…read moreorder online for a lawnmower. I went to pickup our order, and the process was quick and easy. The workers put the box in my car for me. I had a few questions about my order and the older gentleman putting the box in my car answered every question i had. I will definitely be back!

Tom is truly amazing - what an a great asset he is to Westlake Ace Hardware in Brentwood. I…read morehaven't found anyone in a long time as knowledgeable or as helpful as he is. If you need someone who is dedicated to true customer service look no further - Tom is your guy!

Staff is friendly and helpful. Store has everything I needed. I like the smaller local shopsread more

They are so nice, and take you right to what your looking for. Great customer service & fair…read moreprices. Free popcorn is a plus.