1. Scottsdale RV Life

1. Scottsdale RV Life

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Chandler, AZ

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Scottsdale RV Life

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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8 months ago

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Tom's Camperland - New topper

Tom's Camperland

3.3(65 reviews)
4.2 mi

Hello,,, I purchased not 1 but 2 ARE Cap…read moreShells from Toms Camper land approx 5 months apart and could not be happier. I was treated like gold from the moment I walked through the door. As a business owner I have noticed that the only time people complain is when they don't get their way. I have read all the bad reviews and can see that if these customers don't get the business to bend and comply to what they though they were buying instead of what is actually on the Invoice or Purchase order then they file bad reviews. This is SAD!!! As a General Contractor I have come to live by the one simple phrase that is 100% true. "Buyers are Liars" Consumers should really pay attention to what they buy and what they agree to. We are all bound by our Signed Agreements. I am 100% positive if Toms Camperland did not follow their agreements then they would be getting sued by Multiple buyers. Seems these complainers are NOT paying attention to their contracts. To leave a Bad review for NOT getting the price you demanded or the price offered by another seller is a JOKE. Example,,, Go to a GMC dealer and price a new truck. Then go to another GMC dealer. They don't have to offer you the same price just because another GMC dealer gave you a better price. EVERY BUSINESS has different cost to do Business, Profit & Overhead. Some dealers do not have as much overhead as others so they can discount their price more. Some dealers have more volume discounts versus others. These are things customers should pay attention to. Just because you don't get the price you want or feel you should does not justify a bad review. This is what is wrong with this world!!!! If you don't like the price then go somewhere else!! It is that simple. Toms Camperland was an Awesome experience for me. Sorry to see all the bad reviews because my experience was GREAT!!! I will always give Toms Camperland all my business!!!

First off, this site is now called Blue Compass RV in Surprise AZ…read more We bought a new Bush Whacker plus camper trailer. On our first trip one of the doors on the cabinet fell off, the air conditioning vent on the side of the camper blew off the side while driving, the table was so wobbly we couldn't sit anything on it, the bench seat moved with the camper and tore a section in the wall and the whole frame of the bench fell apart (never even sat in the seat). Took this camper in for repairs. It took over 3 months to get this completed. Kept getting that we were waiting on the Manufacture. After getting that excuse too many times, I asked for the number and called the manufacture myself. They informed me that the parts were not ordered until 3 months after we took our camper in. Per their records, the parts were shipped out 3 to 4 days after receiving the order. Then to make matters worse, they gave me the tracking numbers of the parts and come to find out, they were delivered over a week prior to my phone call to the manufacture to see what the holdup was. After calling back the dealer and telling them that the parts were delivered and who signed for them. They finally found them and blamed the UPS driver. We have had to cancel several camping trips due to the camper being in the shop for repairs. Now after getting our camper - the a/c is not working, will not blow cold air at all. The dealer told us that if the outside temperature gets above 90 degrees, that the a/c will stop working and just blow hot air. So here we are waiting and waiting again for repairs that take way too long to get fixed. Our last trip with the camper, the camper was in with service for at least 2 weeks. We had another camping trip planned (the 2nd one for 3 days). I called them on a Monday to tell them I would be picking up the camper on Friday. Friday came and I picked up the camper. Got it home, that evening went out to get it ready for the trip and what did I find - the a/c unit and whole section was still torn apart. Nothing was put back together at all. Called them on Saturday morning - told them I was bringing the camper back and I expected it to be put back together when I get there. We have only had the camper for 9 or 10 months and we have only used it 2 times since we have gotten the camper. It has been in the shop more time than we have had it. Also, no Blackstone grill hook up parts, so they had to order them so we could use the built-in grill. On our 2nd trip with it, which was only for 3 days, we had to fix a water leak in the outside sink. It kept leaking water into the bottom of the camper. We have had nothing but problems and poor service. Very disappointed and wishing we never bought this camper or at this dealer. Just a very poorly built camper and very poor service at this dealer.

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Tom's Camperland - 4 Miles West of Loop 101 on Bell Road

4 Miles West of Loop 101 on Bell Road

Tom's Camperland
Tom's Camperland

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RV Arizona Consignment Specialists

RV Arizona Consignment Specialists

2.8(51 reviews)
2.6 mi

First of all our Salesman Ted Smith was very pleasant to work with, after that it goes down hill…read more We bought a 2105 Puma, things to their credit, they found the galley tank was cracked and replaced it, they also replaced the AC cover although it wasn't the correct cover but some generic that seems to be a little to big so it works, I appreciate that, they did order the parts and got them and installed in the time frame they said. From here on it gets worse. On the inspection they give you a check list to mark off the things the tech goes over. We drove over 2 hours to get there expecting it all to be primed, the last thing we wanted to do was wait for them to fix things. So here is the list, the scare lights dont work, when the tech flipped the switch he looked out at the lights flipped them again said these are your outside lights. To his defense they may have worked although I did not see them come on but the 120 mile trip could have broken the filaments so that is not an issue, $1 in blubs and it was fixed. The interior skylights had the lexan piece removed, one of them on inspection the first day was off and just laying up inside he roof, the other it was already missing so instead of attempting to at least fix the one they just took the piece of lexan out. The inside was cleaned of the major messes left by the owners, I would have thought that would have been done before even showing the trailer but not so. The walk through was the standard customary deal, we have bought many rv's but let the guy do his job. The very first thing that we took notice of was the exterior of the trailer, it was filthy and I don't think they even washed it, all the caulked seams were dirty brown from the dirt, we thought ok must be impossible to get off, turns out that wasn't the case it just need to be scrubbed. I am pretty sure the brochure they gave us said the unit would be cleaned inside and out plus Buff wax Detail (see Pic). It was not, the carpet was never even swept or was swept poorly. The roof was dark brown from dirt, now they were up there replacing the AC cover so surely they noticed the roof was in sorry shape but not a drop of water had hit it. It's when we get it delivered it starts to get worse, first of all the battery was so dead it had 3 volts in it, worked fine at the dealership but it was plugged in and was powered by the inverter, we wondered why the jacks wouldn't work. Al had made a point of telling us that if it needed a battery they would replace it and only charge us their cost. Obviously that didn't happen. Next was a leaky shower valve that had leaked enough that it lifted the paper off the faux wood in the bath on the floor. They had thrown some caulking down apparently to try and fix where they thought it leaked, outside of the obvious water on the floor was that the access panel on the front of the shower had the bolts hanging out as if they forgot to screw them back in. The cover on the bottom was poorly put back on after replacing the bad galley tank. Are these major things you might ask, no they are not and I got them all fixed but considering they make a living off the consignment they made a lot of money for not a lot of effort. Granted they had some time involved in replacing the tank and maybe they allot only so much time for what they make if this is the case I understand but cleaning the outside should have been a major point for customer satisfaction. I will not suggest you not buy from them but pay close attention to what they say and do. One thing that seemed ironic was that the tires while being 6 years old had little to no wear so this probably set in a location and not moved around, the tires looked perfect with no weather cracks or other showing of degradation but the tech was adamant that we should replace the tires and if we chose to have it trailered 120 miles anything that happened was on us. While I appreciate his concern it was not expressed so much in his attention to what we already paid for. Again Ted Smith was very accommodating and responsive to our needs and we appreciate that.

SCAMMERS - STAY AWAY FROM THIS DEALERSHIP!…read more I did business with this company several years ago and had a great experience. Unfortunately, since being acquired by Camping World, things have changed dramatically for the worse. I cosigned my RV with them at the end of the April 2026, and it sold fairly quickly around May 15-18, 2026. However, nearly four weeks later, I still haven't received my payment. Almost day I called seeking answers. Most of the time, I was sent to voicemail. When I did reach someone, I received a different excuse each time: * "The sale won't be processed until June." * "You'll get your check tomorrow." * "The person who writes the checks is out of the office." * "We paid off the bank, and the bank will send you the money." Most of this information came from the consignment manager, Ted, who either did not know what was happening or provided inaccurate information on purpose or just because that person is completely unfit for the job. There was a loan on the RV, but according to the consignment agreement, the dealership was supposed to pay off the loan and send the remaining balance directly to me. Instead, the entire sale amount was sent to the lender. In addition, the payoff was delayed for at least three weeks, resulting in unnecessary daily interest charges on my loan. Now I am at the mercy of the lender to return the overpayment and send me the funds that should have come directly to me. This is completely contrary to the terms of the consignment contract. on 6/9/2026 I eventually contacted Camping World corporate, and they directed me to the general manager, Tim. His response was disappointing: "I'm new here. I don't know what happened. I'll investigate and get back to you." He never followed up until Camping World intervened a second time. Even then, instead of receiving an apology or a clear explanation, I was made to feel as though I was being unreasonable for expecting payment for my sold RV and calling them scammers. As I write this review, I have no RV, no money, and no clear timeline for when/or if I will receive the proceeds from the sale. DO NOT BUY FROM THEM. DO NOT CONSIGN WITH THEM. If you purchase an RV from this dealership, keep in mind that they may still owe the previous owner money from the sale of that vehicle 6/25/2026 update - It has been well over month since they sold my RV and no funds to date - response from RV Arizona is total BS and this is business to stay away- DO NOT BE SCAMMED by RV Arizona.

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RV Arizona Consignment Specialists
RV Arizona Consignment Specialists
RV Arizona Consignment Specialists

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Scottsdale RV Life - rvrental - Updated July 2026

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