Quick response time and honest pricing. Atlas has become my go-to plumbing company -- when I got a…read moresecond quote elsewhere, it came in at nearly double what Atlas charged for the same job. Highly recommend.

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I…read moremanage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work.

Great service and communication. They even came out one time and didn't charge me anything and…read morerecommended a solution for my issue. Would highly recommend.

I had a leaky shower wall valve. I called 4 plumbers for bids. All except Mike said that the…read morevalve has to be fully replaced and it would be around $700 or more to do that, and could even require drywall repair once they leave. Mike said he could rebuild the valve, and the cost would have definitely been under $200 for parts and labor. Because it was the weekend, I had the time, I found the parts, and fixed it so I didn't actually use his services. His competitors are running a racket. I appreciate his honesty. After being soured against another local plumber (leak after their repair and not even willing to discount the follow up service needed), I will definitely be calling Clover/Mike for my next plumbing need.

The toilet was leaking.I wanted to try a new taller one . Brian was extremely knowledgeable and…read moredid the job as soon as possible. He was very polite and comfortable to be around. I highly recommend him,

I had messages out to four plumbers, trying to get one to look at a propane line that I was afraid…read moremight be leaking. So when I didn't get a pick up at Brown's (new to me), I just hung up. I was surprised when Brian called me back soon after and we set up to have him come out early--done and done. Meanwhile, three of my four original plumbers never responded. Responsiveness = 10

Was anxious about calling due to the reviews, but glad I called. Tech came out quickly, resolved…read moreour issue, gave us some plumbing advice, and was reasonably priced. Will call again for future issues. Thank you!

They advertise no fee to come, however I called on Sunday for a leaked I had to shut the water off…read moreto stop, and lo and behold They wanted to charge Over $150 Just to come ( on Sunday), not counting whatever the cost would be. Since I'll need to wait until tomorrow, I'll call Big D's

I called the office and spoke to Megan. I told her I needed service on the Generac. She had a…read moretechnician come out first thing this morning! When the technician, Butch arrived, he was knowledgeable and friendly. His work is thorough and precise. He suggested the gap coverage and called the office from his phone so I could speak to Megan. She answered my questions and sent via email the contract to sign. She also looked up when our warranty expires. It would be refreshing if everyone conducted their business in this manner!

Very nice, professional and efficient. They came up to give our Cummins generator a tuneup and the…read moreprice was super reasonable.

Professional and meticulous, couldn't have asked for a better job! Thank you Brandon!read more

Jarrod looked at the problem and determined it was a simple…read morefix and not the $600 that had been suggested by appliance installers. Honest and efficient.. I have anew plumber

I am very happy with the job that Carol and Brien did for me at my new business location. I no…read morelonger have to look for a good plumber.....BKG is amazing!

I got BKG's phone number from a tech in Sacramento because I couldn't find anyone in this area to…read morework on my Navien tankless water heater.The plan was that Brian was supposed to come out and get on the phone with tech support to troubleshoot the problem but they couldn't be reached (just my luck). Long story short Brien figured it out and fixed the problem. I wouldn't hesitate to recommend BKG to anyone

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Amazing prices, knowledgable staff. Gave me half of what earls plumbing quoted me. Never forced or…read moreasked me to review like earls plumbing does.

Wow. Wasn't going to use Dobrich because of the negative reviews. Realtor suggested them so I…read morecalled them. Stacy was GREAT! Extremely helpful and answered all my questions. Rick showed up to pump the tank looking professional and even laughed at my poop jokes. Glad I didn't listen to the reviews. I was told that they just took over business in January 2021

If I could give a zero rating I would. I lost my home in the fires in Butte county. I called to…read morehave a quote for myself to conspection. The lady they called me from this business was extremely rude and even laughed at me at one point on the phone when I was trying to explain our situation. I will never go with them for any services. I highly recommend against them. Find somebody else!