Most of the inventory is dated and not great quality. You are better off selling online yourself…read more(so easy and you do not give up 60%) or donating to those in need. Be prepared, some of the staff has an attitude problem (for no reason). Good luck.

This store is amazing. I can't believe it's been around 13 years and I never knew it. I…read moreaccidentally came on the day of the sidewalk sale. Unbelievably good clothes for $5 each. The clothes inside equally amazing and surprisingly affordable. Lots of famous brands and really high quality clothing in a variety of sizes. They don't have fitting rooms which I was at first not happy about, but as it turns out everyone just changes in front of the mirrors in a back corner. It was the most fun communal shopping experience I've ever had, getting feedback on everything I tried on. This is my go-to shop for dance clothes and work clothes from here on out.

My first time visiting the store…read more As soon as we walked in we were greeted by someone whom I believe is the staff. However, they didn't really offer to help or answer any questions. At the main entrance they had a table full of earrings and other jewelries with sale signs. This is definitely a great way to draw people in! They have a wonderful selection of Indian clothes (mostly lehengas) and jewelry. They have other items ranging from ready-made blouses, Short tops, men's clothing, sarees. -Necklaces are $75+ -Lehengas are $200+ -Tops are $15+ I looked at some of the ready-made blouses, however didn't purchase any because I needed to make sure they matched my current outfits. Would I return? Definitely

The prices and selection are the best in Northern Virginia. The store is family run and extremely…read morekind.

Loft has lovely clothes and I saw this store, that I had never shopped at. So, I had to take a…read morepeek. They have beautiful clothes and the service was great. I was greeted as soon as I walked in the door and offered assistance. I looked through the petite section and didn't find anything. But, I will definitely be back, if I am in the area. I hope that they can add more clothing to the petite section. The prices were a little higher than I expected. But, that is because the clothes weren't on sale yet. I am sure that is because we are changing seasons. Back to school sales will start soon. : )

I'm shocked to read that several years ago the customer service was bad because to this day it…read morestill is. I went in twice in one week and both times not one person acknowledged I existed. And what bothers me is I could hear them say hello when others walked in. I tried on some clothes and as I was hanging up what I didn't want one of the workers walked right past me like I didn't exist. I did end up buying something and point blank asked the lady why nobody acknowledges my presence in the store. She turned bright red, told me she was in the bathroom (I was in the store for at least 20 min but wasn't going to argue about how long she used a bathroom..) and instead of apologizing and saying that they will do better next time she just handed me my receipt and said have a good weekend. They are the worst!

I've been shopping at South Moon Under since 2001 -- and I used to really love it! It was super…read morestylish and fun and carried trendy, cute pieces from brands you couldn't always easily find elsewhere. I went in today and I learned from the salesperson that the store generally does not stock anything larger than a size large. I'm 5'10 and was hoping to find a slightly roomier version of the coat that I had tried on and liked. (I found out later through a quick online search of literally just the brand's name that the coat is currently available in larger sizes at other retailers in four separate colors.) I'm surprised by management's decision to not be size-inclusive. Really, not a single XL anywhere in your store? It's out of touch and not a decision or organization I want to support with my money. As much as I like to shop small businesses, I don't want to shop small-minded ones. I'd much rather take my clothing budget to Aerie or Fenty, both of which are known for inclusivity -- or even across the street to J Crew or Anthropologie, which both carry a broader range of sizes.

The return policy is not stated on the receipt…read more They changed the return policy to 14 days! Who has time to run back to a store within 14 days if you change your mind? Tags on and all, and they still wouldn't take back the merchandise. Overpriced, and now no decent customer consideration.

Checkout lines are always really long and the ventilation inside is poor. If you have trouble with…read moreallergies and asthma, you may want to really consider shopping at a different location. I was there to return a Nordstrom item and it took me well over 30+ minutes waiting in line. That was on a weekday afternoon too that wasn't during the holiday season. Can't say I love it. The rest of the store has ok selection of items. It has the lighting of Ross and the atmosphere too. Couldn't find anything I wanted to exchange my item with.

I haven't been to this location in years. Associates were found easily and friendly to help. I…read morewasn't sure why with all the women's and mens stuff, the ONLY mens item that was in the womens area was the cologne. The associates didn't understand that either, but not a big deal. They talked to into favorites and what was popular because I was purchasing a gift. Otherwise, very easy to find things and find associates to help.

I shop here every time I need a birthday or holiday gift for someone! They have beautiful jewelry…read moreat an affordable price along with amazing candles, gloves, hats, socks and much more. The decor is so charming with a very unique style. I also do lots of shopping for myself! They have very a wide variety of styles and I always find something perfect for just me. I recently went and replenished my fall wardrobe. I bought some of the cutest sweater vests and soft cozy jump suits! The staff is warm and friendly. Helpful but not overbearing. A destination and a must go to in old town Fairfax!!

Had such a great time at the sip and paint workshop on April 21st! Loved the bags, loved the…read moreprints, and loved the creativity! Such a nice night out.

Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

Not much of a selection. Dresses are overpriced. Staff and owner friendly. I did find a dress that…read moreI was able to make work but it was only one dress.

Great service, nice selection and honest opinions help you choose the best dress for you.read more