Initially took my son's iPhone 5S with a broken screen in to get it fixed (screen replacement) in early February, and the service was fast (1-day turnaround), friendly, and reasonably priced. A week ago, the screen started acting up/doing weird things, though, like displaying red vertical lines and sometimes having a 'foggy' appearance, so we took it back in this past Saturday. The original repair was only warranted for 45 days, which was noted on our original receipt, and thus we were a couple weeks out of warranty. However, after discussing with the employee working that day, Jimmy, he acknowledged that it wasn't out of warranty by much, and said he would agree to re-repair (i.e., replace the screen) at no additional charge/honor the warranty. His colleague, Austin, did the work right then and there/while we waited--a nice surprise--since it was close to their closing time, which we also really appreciated. Walked out in about 30 minutes, with my son's iPhone screen fixed. I appreciate businesses like this that understand what "customer service" means, esp. service after the sale. Both guys were friendly, sympathetic, and ultimately, helpful, as they noted that without good customer service, you'll end up eventually having no customers. My only knocks would be the initial screen repair not holding up, and the short length of their standard repair warranty (should consider at least doubling it to 90 days). Overall, wish more businesses operated this way. Honest, with friendly service after the sale. Good job, guys. I would recommend them to anyone needing mobile phone repairs. read more

Such a great job fixing my shattered iphone6 screen at a reasonable price! Only took 30 minutes! Thank you!

My iPhone X is out of warranty. I broke my screen. These guys fixed it. The next week I broke the camera screen. Yeah, I do that kind of stuff. I went back in, got it fixed. They even gave me a discount on the second transaction because I had gotten the other screen fixed the week before. The prices for both transactions weren't just reasonable, they were $450 (!!) less than what the Apple store quoted. read more

These guys are great to deal with, are there when you need them with extended office hours, and do excellent work.

Their specialty is replacing shattered screens. Diagnostic skill on subtle things like software is not. Clean store for hardware repair.

They did a great job replacing the broken screen on my iPhone today. It was done in 30 minutes and the price was quite reasonable. This will be my "go-to" place for any future repair needs. read more

LOVE THIS PLACE. I COULD HONESTLY RAVE ABOUT IT ALL DAY. The screen protector on my phone was got for a great deal. Great price for switching my lcd screen! Customer service at this branch specifically was amazing. Friendly and helpful employees there. Would definitely visit again for any cellular or device needs! All in all the best place I have visited for my phone repair. Got compliments on how brand new my s5 looks. -Shiori read more

I dropped my phone in some hot tea and, and extremely worried took my phone to this place. Great customer service, extremely friendly and fast. Great Prices as well. read more

Fixed my screen within 3hrs and was so affordable! Best place to get your phone fixed in the Bay Area. Amazing service.

Outstanding service! Quick repair at a great price. I recommend this shop to anyone needing a iPhone screen repair, and I will definitely be a repeat customer. read more

If you're looking to get your screen replaced in about an hour turnaround time the is the place to go. Great service but a little prócer.. paid about a little under $200 to get screen on my phone 7 replaced. read more

Customer service was great and they made the phone screen repair process very easy. I had a special request and they were more than happy to help me out. Service was quick and easy, which was very relieving as I thought it was going to take more effort. I will definitely be back if I need another screen repaired. read more

Thanks Jimmy for helping me out last minute to get my phone fixed! I was a best man for a wedding and it made the biggest difference to have a functional phone again! read more

I'm really happy with Screenworks. They have great service, they were fast, and my iPhone 7 is like new again. Thanks guys!!

I highly recommend Screenworks. Recently I brought in my cracked iPhone 6 screen and had it replaced within an hour. Chuck, the main sales associate, was courteous and professional. He truly went out of his way to address all questions and concerns that I had and was always very reasonable and fair. He displays strong knowledge of mobile devices, which really helped. read more

This review is long overdue (3 weeks) but I just want to say how great Austin and Jimmy are at ScreenWorks. My son broke his drone on the second day of the purchase by crashing into a tree. He was devastated. He called around and found they may be able to repair it even though they work on fixing the screens on the phone. Both Austin and Jimmy went above and beyond with their serve on repairing the drone. My son is flying it around and having a good old time. Thank you so much! read more

I really can't give this place enough stars. Quick service, nice guys, great result. My iPhone screen was completely shattered. I walked in, had it replaced, and walked out in less than 30 minutes. I was previously quoted by another, shall not be named place. It was a ridiculous amount and they told me that it would be 3 or 4 days. Thanks for providing excellent service at a reasonable price and being ridiculously quick. read more

The owner changed my screen twice... Was very patient with me as we did not realize my phone was in voice over.. Good job and thanks for being patient. Good job! read more

i've had to use their services twice. the last time, i was in a rush to get to the airport and needed my iPhone6 fixed. they got it fixed in 30mins. AWESOME! prices are comparable (and maybe a shade less) then other local places that seem to have mixed reviews. taking my iPad to them today after the screen was accidentally smashed by the guy sitting next to me on my flight back from SEA. i will say they seem knowledgable and fast! read more

Great, quick service. Fixed my Nexus within a day of getting the screen shipped to them. Twice, cause I keep dropping it.

I was so happy with the service - 30 minutes to replace screen on my Iphone and the most reasonable price in the area! Very comfortable experience and no nerviness with leaving the phone with them. read more

Excellent service, very honest and reliable! Trustworthy, they fixed my iPhone 5s in no time and answered all my questions. Thanks. I will, without a doubt, be coming back here if it ever happens again. read more

I brought my Samsung Galaxy in with a broken power button. They fixed it good as new. They're very professional and a nice little shop.

Walk in; no wait and screen was fixed within 30 minute window. $150 out the door. Not bad.

Competitive price, fixed cracked iPad2 screen like it never happened. Highly recommended,

I'm more than pleased to write a review from my now fixed phone. Earlier in the day I dropped my Samsung Mega, from bout pocket height and the screen cracked. After searching on Google, I called first place on list and went to voice message twice but when I called Screenworks I was greeted with pleasant understanding tone and they gave me a quote and reasonable time estimate. My screen was cracked and wasn't responding to the touch on screen they knew exactly what was wrong and had parts to fix. I went into the clean store handed over the phone, ran some errands around town and within 2hrs my phone was fully functioning again. I'm glad they had the part in stock and could fix it in a couple hours. I would fully recommend them for anyone else needed repairs. Thank you read more

Very helpful and knowledgeable guys. Don't take advantage either - no over charging - very honest. Definitely recommend.

This is a new business in town, and my first visit was nothing but the best I have ever experienced. In today's busy world, that's a real plus Clean,well merchandised, and the tech at the counter was very professional. My phone was completely dead, black screen, and with multiple cracks. When I picked it up, I thought it was brand NEW. I would definitely use them again. read more

ScreenWorks did an outstanding job on repairing the broken glass on our iPad. At first it did work properly. ScreenWorks stood behind their work and now the iPad is working like new. read more