1. ScreenWorks

    1. ScreenWorks

    0

    Pleasanton, CA

    Updated 2 weeks ago

    Get pricing

    Response time

    2 hours

    Response rate

    100%

    Services - ScreenWorks

    Data recovery

    Smart watch support

    ScreenWorks Photos

    Recommended Reviews - ScreenWorks

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    8 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    8 years ago

    The people here are awesome! I came here twice and my brother came twice also and we both couldn't be more happy with the service we got.

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    9 years ago

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    12 years ago

    I highly recommend this place. they are very professional and fix my phone perfect as if it was brand-new.

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    10 years ago

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    8 years ago

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    10 years ago

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    8 years ago

    Competent, efficient, economical, and great job. Other than that, I wouldn't recommend them! LOL

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    11 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    They fixed my broken phone screen in just a couple minutes. They were fast and very friendly.

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    10 years ago

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    11 years ago

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    9 years ago

    Business owner information

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    Charlie L.

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    8 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    Charlie L.

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    12 years ago

    They hooked me up with discounts and a free screen protector, getting my phone fixed was a breeze and the staff seemed nice.

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    10 years ago

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    10 years ago

    Fast and friendly service. Replaced two shattered screens flawlessly. Definitely recommend!

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    11 years ago

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    Page 5 of 6

    Ask the Community - ScreenWorks

    Can u reset iwatch without password?

    If it doesn't have an Apple ID or you know the Apple ID information, we can help with resetting an Apple Watch.

    View All 2 Questions

    Review Highlights - ScreenWorks

    This review is long overdue (3 weeks) but I just want to say how great Austin and Jimmy are at ScreenWorks.

    Mentioned in 20 reviews

    Read more highlights

    Mobile Kangaroo

    Mobile Kangaroo

    (197 reviews)

    We needed to quickly change the password on my elderly father's Mac laptop ASAP. As a PC/Windows…read moreuser and didn't know how to navigate the Mac toolbar to do this. I tried to schedule an appointment at the Apple genius bar but they had no availability. The Apple website listed Mobile Kangaroo as an alternate source of support. I walked into the Pleasanton Mobile Kangaroo location with my father and his Mac laptop and asked the employee at the front counter if he could tell me how to change the password on a Mac computer. Rather than answering my simple question the employee rudely told me I needed to pay him $65 before he would tell me anything. I again asked if he could just point me to the right screen icon to navigate to the change password feature and he again rudely refused to tell me without a $65 payment. Then, another customer walked in and the employee dismissed me and began assisting the other customer. My father and I left the store and while sitting on a nearly sidewalk bench I figured it out on my own in just a few minutes by googling for the instructions. Had the employee been helpful we might have purchased a service agreement because the store location was convenient, but given the service they get this review instead. I do no recommend them because of the employee's attitude.

    This is a terrible Apple repair shop. The staff were very rude and didn't fix my problem. My Mac…read morewas still under warranty, yet they charged me a repair fee. They couldn't fix the problem and refused to give me a refund. Later, I contacted Apple, and they said I shouldn't have been charged. It's so disappointing. I will never go to this shop again. Everyone should be careful.

    ScreenWorks - mobilephonerepair - Updated September 2026

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