I received multiple window quotes from different companies, and while they were all relatively…read moresimilar, I ultimately decided to go with Hometime Windows and Doors. Caleb, the representative, was clear, concise, and never tried to pressure me into anything. He knew I was on a tight schedule, so he kept the presentation short and to the point while still thoroughly explaining the company and its products. He explained that Hometime offers a lifetime warranty on both the windows and installation for as long as you own the home. He also brought product samples, which helped me better understand what I was purchasing. Hometime came in lower than all of the other quotes I received. The proposal was professionally prepared and included all of the information Caleb had discussed during our meeting, making it easy to review afterward. Whenever I had questions, Caleb responded within a reasonable timeframe during business hours. Scheduling was simple and straightforward. Their scheduling system sent reminders about my appointment and clearly communicated what to expect. The turnaround time from order to installation was approximately six weeks. On installation day, a crew of three arrived. They all introduced themselves and were very respectful. I joked that they would have some "watchers"--my three kids--who had plenty of questions throughout the day. The installers were professional, efficient, and took care to protect our floors and respect our home. They thoroughly cleaned up after the job was completed. We did have one hiccup during the process. One of the windows was manufactured incorrectly. However, Hometime handled the issue well and was able to get me back on the schedule as soon as I was available a couple of weeks later. Jesse and his partner came out for the replacement installation. Just like the original crew, they introduced themselves, were respectful of our home, and worked quickly and efficiently to complete the job. While manufacturing issues can happen, I appreciated how smoothly Hometime addressed the problem and followed through to make it right. The windows look fantastic. From what I can see, they were installed properly and have significantly improved the appearance of our home. Overall, I am very happy with my experience with Hometime Windows and Doors. Their communication, pricing, professionalism, and commitment to customer service made the entire process easy, and I would gladly recommend them to anyone looking for new windows.

My fiancé and I absolutely love Home Time Windows. This is our second time using them, and we'll…read moredefinitely continue to do so for any future needs. We highly recommend them to anyone! The entire team is considerate, polite, and genuinely pleasant to work with. When they're at our house, it feels more like having friends over than contractors; they have such positive attitudes and work beautifully together. They did an amazing job replacing our 30+ windows. Austin is great to work with as he informed us about each product and prepared us for the installation process. The installation crew, Frank, Joe, Nate, Enrique, and Chris were also fantastic. All the windows work perfectly and look beautiful. They even left some parts of the house cleaner than they were before they started. The owner is also great and very present if any needs arise, though we never had any issues at all. We couldn't be happier with the results and the experience!

Excellent customer service. Received quote promptly…read more Turnaround was amazing same day highly recommend

I wish I could give this company zero stars. I purchased a glass piece from them and it damaged…read moreupon receiving it. I immediately reached out with photos and proof, expecting a simple replacement or repair. Instead, I was met with excuses, denial, and some of the worst customer service I've ever experienced. They refused to take responsibility for a product that was clearly defective from the beginning. Instead of helping me, they tried to blame the damage on anything except their own poor quality control. Weeks later, I still have a damaged product and absolutely no support from the company, they actually told me they were not going to help me. A reputable business stands behind what they sell -- this one doesn't. They take your money, and when something arrives broken, they leave you to deal with it alone. I will never buy from them again, and I strongly recommend that anyone considering this company look elsewhere. Terrible experience from start to finish.

Soon after purchasing our home, we realized our original, 20-year-old patio doors needed immediate…read morereplacement. The broken-down seals were causing significant heat loss/gain and allowing bugsinside. After comparing quotes from several local companies and Costco, we chose Ameristar. The deciding factor was their reasonably priced door with a built-in doggie door for our two 70 lb dogs go outside to fo their thing. Other companies either didn't offer this option or quoted more than double the price. Our sales representative, Larry, was exceptionally knowledgeable and friendly. Scheduling and installation were quick and efficient. The installation team did a beautiful job. Apologies for the dirty windows/dog door, we've had them up a few months. After 3 months, the doors are holding up great. We will definitely be using Ameristar again when it's time to replace our windows.

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

If you ever need a professional window repair person, Branden is the MAN !! The window that I had…read morerepaired was the vertical type that opens and closes up and down. Brandon came to my home within 20 minutes from our phone conversation and took the whole window out and knocked this repair out in 20 mins. Replaced the 2 springs and works great. Easy up and easy down . His estimates are accurate and the pricing is good. Branden, thanks for the great job !! Bruce

We had an amazing experience with Temecula Window Repair. One of our interior windows shattered and…read moreBrandon gathered information and quickly sent a quote. He came out the next morning to measure the area and got the glass on order. He was great at communicating, very professional, and we now have a repaired window! Highly recommend.

They made our dreams come true!…read more Is that a double Dutch door you ask? Why yes. Yes, yes it is. Custom door has arrived and security gate on the way. I just couldn't wait to spread the word. Great customer service & installation. Call them, you won't regret it!!

I just had new windows installed by A&C windows and had a truly great experience. Everyone was…read moreextremely friendly, polite and courteous. The installers worked quickly, did a great job ensuring the windows were installed to a high standard and even cleaned up after themselves. I would highly recommend this company to anyone wanting quality windows, professionally installed with great customer service.

We just experienced our first heavy rain since the installation of our new Crystal windows by…read moreHorizon Window Care. We should have replaced the 40+ year old windows sometime ago. The house is warmer with double panes, transmits less UV light and much of the outside noise is gone. If you are in the market for a professional company to install retro-fit windows you need to get a quote from Horizon Window Care. We installed 2 sliding doors and 6 windows at a fraction of the cost of the company that floods your mailbox with ads. The installation team of Tony, Forest, Drew and David were on time, knowledgeable and kept the jobsite clean. During the installation they informed me of any issues they encountered and even finished ahead of schedule. I highly recommend Horizon Window Care if you are considering replacement windows. I understand that they also fix problem windows that were installed by other contractors. They are located in Murrieta but work throughout southern California.

When you're driving a company vehicle that is clearly marked with your business and phone number,…read moreyou should probably drive reasonably and professionally in a manner that represents your company. Southbound on interstate 15 driving through Murrieta, your truck with license plate 56425S2 was cutting vehicles off and not utilizing their turn signal in between dangerous lane changes while driving at speeds in excess of 85 mph. I have photos and a video to prove it. If their employees and their expectations are any caliber of their lack of professionalism and safety for the community and its residence, I would highly suggest avoiding this company.

A Perfect View Construction; well, I just can't say enough great things about this company…read more The staff is very professional from the owner Jess, to the office manager Shirley, to his installation crew. They all deserve high marks in my book. Familiarity of the product, knowledge of the building industry, and the kind nature to help the customer through the process. My family is delighted with the results of the installation of our new beautifully itched glass sliding doors. Jess leads his team with integrity, respect, dependability, and a sense of responsibility. They go above and beyond for their customers. Thank you for going the extra mile one and all for this awesome experience. So glad we gave you all a call.

FULL DISCLOSURE- This review is based on customer service only and my experience alone…read more We will not be using this company due to lack of communication and eagerness to do business. We contacted this company based on reviews and us being in the market to upgrade our sliders(back on August 20th). I submitted a quote and it didnt take long for me to get a quick response back from shirley. We did our best to explain what we were looking for and what our time line was, however since it was "close" to them closing they couldnt stay on the phone to do business so Jeff the owner asked us to send him photos and blueprints of our house to get an idea on whether or not our project was feasible. We sent everything over almost immediately after hanging up the phone with them.. Almost a week goes by and we dont hear anything from them, so I decide to call back and ask if they received our photos. Shirley picks up and I had to explain to her again who i was and why I was calling. She tells me that they did receive them but put it in the back burner for some reason. Again, this was close to closing time(3pm. They close at 5)so Jeff quickly gets on the phone and shuts down our project pretty much immediately. Hmm? So I tell him I would like to go another direction with our project if possible. So I give him a quick description and he tells me he will send out the info to some company that's out of state and will get back to me(this was on the 25th of august and it is now September 1st) we still haven't received anything from them. Im not sure if they think we arent serious or they are just way too busy. But a phone call or an email isn't hard to do. The fact that both times they(shirley) kept mentioning they are getting ready to leave, gave me a feeling our business isn't that important to them. Fortunately for us there are other note worthy companies out there with the same if not better reviews. Who has gotten back to us with the same pictures and description of our project that we sent them. We may only be one consumer with a negative review but I'll be sure this company wont be the first one I suggest on the list of companies to use.

They replaced the glass on a window that broke at my house and did an absolutely great job…read more Estimator was on time and very professional. Installer was also on time and extremely professional. Will definitely use them in the future. Shirley in the office was also great to deal with.

Had a cracked window had them come out for a Estimate. It was quick to the point and pricing was…read moreemailed same day. I got a second quote because I had 0 clue what windows cost and pricing was competitive. installation was about 1 hour or so and received the ordered glass pretty quick as well. Estimator and install tech were clean and efficient.