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Scripps Hospital optometry

1.0 (1 review)
Open • 7:00 am - 9:00 pm

Services - Scripps Hospital optometry

Eye surgery

Laser vision correction

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7 years ago

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Carmel Mountain Vision Care Optometry

Carmel Mountain Vision Care Optometry

4.0(168 reviews)
3.3 mi•Rancho Penasquitos
•$$

Great staff from beginning (greeting) to end with a purchase of a new pair of glasses. Feel very…read morewell taken care of - both me and my eyes :-) Dr. Bytomski provided a thorough status update of my vision/test results and as always with a warm (and fun!) delivery. Thank you CMVC! -William

Cautious! This place over charge! They've always been on the pricy side, but when service is good,…read moreI was willing to pay. But not anymore, good doctors like Dr Reeder and his assistant Lisa were all gone! Office staff used to be nice and all changed to a bunch of arrogant, incompetent and rude crew! The culture of this office completely changed. Here is what I experienced today, my daughter and I were getting new contact lens and glasses, the girl Heidi who was helping me presented me a bill of $997. I swiped my credit card and paid. Then I asked for a receipt printed, she said she can email me, but given my past experience with them where they never emailed me receipt after I leave their office, I told her I can wait for a printed paper receipt. By the way, in the past, they always charge and print you receipt at front desk right away, now they don't want to give you receipt at the time of payment, I am not sure if this is legal, but certainly Intentional! 10mins later, she came back and told me that due to our two insurance coverage, she over charged me and the sum should be $923 instead. So she voided the $997 charge and I swiped my card again for $923. After that, another few minutes later, she brought me printed receipt, showing the sum is $882 instead! I asked her why the receipt shows $882, but she charged me $923? She then went back and sitting with that office manager (I don't know her name), after 15-20mins, she came back and presented me a receipt of $923. I asked her if she can show me the $882 receipt she showed me earlier and I want to see what was the gap? She refused to do so, told me the $882 receipt was gone? Exercise me? You shredded the receipt while trying to fix it so you can charge me more? She said, it was their mistake and they were charging me based on my last year order. I don't believe that and I insisted that they pull it out from the desk they were at, or computer system to explain to me the difference and what was the mistake. She went back to behind the office manager and does not come out anymore. I waited 30 mins and she is not coming back and that office manager who was siting there does not want to come explain to me about the three billed amount. I advised another client of theirs who were picking up glasses at the time to make sure they check their receipts! And that office manager got upset and told me that she can refund me the entire transaction, and I can't get glasses from their office. I said yes please, but since I have seen the doctor and I have 15 years of medical record here, I want to see the doctor and get all my medical records released from them. She told me I have to pay for the doctor visit to get the prescription. I have no problem with that, but I need to see the doctor before I leave. I waited another hour or so, finally Dr Sanders came and brought me and that office manager to his office. I explained to him what I had experienced, and she said the $882 bill charged $25 less than the right amount. Come on, $882 plus $25 is $907, right? Not the $923 they charged me. It was not the small difference in money, it was the deceits behind these operations, they completely lost my business and I will never go there anymore. Please make sure you look at your bills, and they OVER CHARGE! Be careful, good doctors are gone, good staff are gone, this place does not deserve to go back at all. Take your business elsewhere please. You need to respect your money and yourself, stay away from this group of dishonest people.

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Carmel Mountain Vision Care Optometry - Optometrist in San Diego, CA

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North County Eye Center

North County Eye Center

3.2(26 reviews)
1.3 mi•Rancho Bernardo

I try to be fair in my reviews but this I cannot overlook. We were sent here by referral to have an…read moreeye refraction exam for my Father. Days prior I received 5 notifications to confirm appointment which I acknowledged each time. I thought that was excessive granted this was an important appointment that we had no choice to attend. I never received anything else what to bring, what is needed as we assumed eye measurement only. Anyway, accompanying my Father, she was asking many questions and he is hearing impaired. I tried to intervene a few times and she was abrupt and condescending in her words to him. We didn't bring a list of his medications and his eye medications were in the list from the referred Dr. When she asked what eye meds he was taking she asked do you wait 15 min between eye meds? My Father said no, then she immediately lectured him that it's useless and went on and on. The energy in the room changed as I felt her attitude was just simply rude. My Father waits 3-5 minutes in between per his instructions on the package. If she had listened waited for him to respond instead of lecture then he would have spoken. I tried to retrieve his medication list but this office has NO internet connection. Again, she could have retrieved the info from the referring Dr. So in comes Dr. Lee. Her bedside manner is not warm and welcoming. She looked at my Father for under 2 minutes when I was getting a call from our referring Dr which I thought might be important. I kindly asked if I can take the call and told her who it was. She had a blank look on her face and said she was "DONE" with the exam!!! BTW there is a piece of paper that says no phone calls in the room. I totally understand. However, this is the referring Dr which is giving this Dr business!! I was appalled by this behavior. I get you can be strict and controlling with calls, but again, referring Dr calling could be important and it was not a personal call!!! I did let our referring Dr know of our experience here. I also looked at the reviews after and there is a concerning pattern how others our treated with this particular team. Please treat the elderly with dignity. Kindness goes a long way!!!!

Thank you, Dr Samuels... caring, efficient, friendly, professional. You are the best. You made…read moresure that I regularly follow up on my eye issues, concerns and treatment. Your staff are great, too.

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North County Eye Center
North County Eye Center
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Scripps Clinic Rancho Bernardo - Scripps Clinic Rancho Bernardo

Scripps Clinic Rancho Bernardo

2.7(342 reviews)
0.0 mi

I so appreciated my first visit with my doctor's [PA] Jenna Roberts], she was excellent and…read moreprofessional. I was so impressed, she was fantastic!! She took the time to listen to my concerns, without making me feel rushed. She made me feel comfortable. Truly Professiona!!! Also her (MA) Ashley was GREAT and so helpful! I'm forever thankfu!

This review is a simple warning to potential Ophthalmology patients considering using Dr. Ray…read moreGariano for their Ophthalmology (specifically Retinal) needs. Please for the sake and preservation of your vision go elsewhere. The Shiely Eye Institute saved what was left of my vision following the horrific, botched Vitrectomy performed by. Dr Gariano. the details are many, so I won't get into the mud with this post. however, PLEASE do not, under any circumstance, agree to be seen by this clinician. There are a good handful of Retina specialists in the San Diego area. Gariano is not one of them and had I done my due diligence, I would still be driving today. And no, I'm not super old. Lastly. this portion relates more to Scripps itself. 99,9% of their clinicians are fantastic. I felt well cared for. Unfortunately, Scripps was made aware of the situation and chose to do absolutely nothing other than protect their Doctor. Not surprising. what was surprising however, was any contact with Gariano or his staff stopped completely, once I alerted Scripps administration of the devastating situation. No more follow-ups. Silence. Left hanging with a damage retina and the need for a corneal transplant. Not so much as a simple I'm sorry from Gariano, but of course, any apology would be considered an admission of potential malpractice I guess. I placed my trust in this doctor and in the end, was permanently disabled.

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Scripps Clinic Rancho Bernardo - Scripps Clinic Rancho Bernardo

Scripps Clinic Rancho Bernardo

Scripps Clinic Rancho Bernardo
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4S Eyecare & Optometry

4S Eyecare & Optometry

4.5(175 reviews)
2.9 mi

Their staff is very nice and helpful. I had a great experience at 4S Eye Care! Everyone there was…read moreso kind and welcoming from the moment I walked in. The doctor took the time to explain everything clearly and made me feel really comfortable during the appointment. The office was clean, organized, and the whole process was quick and easy. I never felt rushed, and the staff was super helpful when answering my questions. I would definitely recommend 4S Eye Care to anyone looking for a friendly and professional eye doctor!

My exam started with eye tests done wrong so I had to do them again. If you do not want to buy…read morecontacts or glasses from them they will charge you for your prescription. $139! The woman checking me out gave me so much attitude for asking for my prescription and I repeatedly tried to tell her all I wanted was the paper prescription because I thought she didn't understand. I have never gone to an eye doctor and not been able to get my prescription. She told me it was because it's medical devices for my face and it's not like at a doctors office where they give you a prescription and you fill it at CVS. I was astounded by her tone and answer. I really like the doctors but I left there with no intention of my family going back. I then looked up to see if it's legal for an eye doctor's office to charge you for your prescription. It's not!

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Scripps Hospital optometry - opthamalogists - Updated July 2026

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