Fast service and very professional. Communicated clearly and provided exactly what I needed a new…read morebattery. Recommend this business!

The gentleman there was able to take care of my husband's phone, and change his battery for him…read more Good service for a good value.

Honest and was able to fix my phone within a day. What more can you ask for? Will definitely be…read moreback for my next repair.

I took my iPhone in to have the screen repaired. Mike was very knowledgeable, kind and honest when…read moreit came to the repairs my phone needed. He took the time to explain the process and even gave me some pointers and advice on how to keep my phone running smoothly longer. The cost to repair was very affordable too. I will definitely be going back to have my other devices repaired!

All I can say is WOW! My phone was completely shattered and im not one to spend too much money on…read moreelectronics so i did not want to have to buy a new phone luckily Anthony and his company Bonzi were so helpful and have wonderful pricing as well!! The price was extremely reasonable to repair my iPhone 7 and the service was fast and convenient . I would 100% recommend Bonzi for any cell phone repair over any other company. The service is also mobile meaning they will come to you!! All together a wonderful experience!! Thank You Anthony !!

From the owner: We specialize in fixing - iPhone LCD screens…read more- IPAD's screens - Samsung Galaxy LCD screens - Samsung Tablets screens We fix power buttons - home buttons - volume buttons - headphone jacks - camera replacement - batteries replacement - water damage repairs - PS4 console - Xbox One Also Customize Skins for PS4 & Xbox One Make an appointment Today, Prices listed on website.

Gave me an estimate, told me what to expect. Guy replaced the screen on my cell phone. Good and…read morefast service. good job.

They were absolutely amazing! The owner is extremely knowledgeable and the staff was so helpful…read more Honest, good people!

Great experience at this MacMedia location! They do a bit of everything tech-related. But most…read moreimportantly, their customer service was spectacular. I worked with Brian (same name as me) and I assume he's the owner or manager because of how invested and attentive he was. Seems like he really wants to do right by his customers, not just make a quick buck. Repair places can feel like talking to a sketchy mechanic or used car salesman. That is NOT the vibe here. Brian was patient, not pushing anything, and no ulterior agenda. He actually lent me his charger and said to just drop it back off next time I'm driving by! Definitely gonna be my place for any future tech issues.

Our 12 year old daughter dropped her iPad just before leaving on a long road trip. This was not an…read moreideal situation and I was in a very bad spot. I called another electronics repair place 1st and was informed 48-72 hours. This is what I expected since it was a Friday morning. However, I did not give up. I called MacMedia and Brian answered. He was incredibly knowledgeable and customer service oriented. I'm in customer service myself so this was a big deal to me. He set a realistic expectation that I can drop it off and he would get right on diagnosing the issue and go from there. I did just that and dropped it off. Fast forward about 45 minutes and Brian called. The bad news was the display itself was broken. I was really hoping it was iOS related and Brian tried to restore it but it was unsuccessful. He even tried a 2nd time but the display was shot. It was now about 3:00 PM and my wife and 12 year old were trying to get on their road trip ASAP. I informed Brian to go ahead and start the repair. He did provide other options and pricing of getting a new/refurbished one since he knew I wanted it done ASAP. I declined to purchase a new one and instead told him to perform the screen repair not excepting it to be ready for their trip. At about 5:30 PM my wife and daughter were in the car leaving the driveway when Brian called again. The iPad repair was already completed! Brian agreed to stay late despite a holiday party so they could pick it up before they left town. Needless to say the customer service exceeded my expectations on all levels. I've since been back to this location as well as the Bell/83rd location and the customer service is amazing. The place I formerly went you'd walk in and typically hear a random voice from the back yell "I'll be with you in a minute" then a rather up professional looking person would help you. MacMedia is night and day different and I'm very grateful I gave them a chance in a long shot impromptu repair. I am very grateful for Brain and everyone I've dealt with at MacMedia. Thank you for putting the customer 1st. I will be back for my iPad and iPhone needs.

Use this company at your own risk. On the 24th I dropped off my S20 FE to have the battery…read morereplaced. They said they had to order the battery and it would be in on the 26 and he would call me.  Nobody called me and I tried calling multiple times throughout the day and nobody answered the phone. I left multiple messages and nobody returned my call. On the 27th I drove down to the place and was told they can't find the battery and that he would text the guy I spoke with the first time to find out where it was. He said that since the next day was Thanksgiving to come in the day after to get the battery replaced.  I called on the 29th and was told the tracking for the battery shows delivered but they can't find it.  I told them if they couldn't find it by the 30th I would need my 50% deposit back and I would go someplace else.   Here we are on the 30th and I called and he said he found the battery and I let him know I would be right down. When I arrived he asked me to give him 20 minutes so I went shopping.  I picked up my phone and got home to find the back isn't even fitting back on right. There is a large gap on one side which you can see in the picture. Can't imagine my phone is water resistant anymore. I'm so disappointed and if you take your phone in after reading this all I can say is, you have been warned.

The techs at Reconnected Jordan and Terin performed excellent service!…read moreFriendly and great to work with! HIGHLY RECOMMEND!

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

Best service and excellent knowledge from Jeremy These guys…read moreknow their stuff. They respond all the time and answer their phone all the time . Best company since Argosy west closed.

WARNING!!!!! AVOID THIS STORE!!!! THE STORE MANAGER JESUS…read moreHAS NO ETHICAL FORTITUDE!!!! On Saturday, August 30, at 2:30 p.m., my husband and I visited this AT&T Store ( 9980 West Happy Valley Road, Suite 1150, Peoria, AZ 85383) to replace his iPhone 11, which intermittently would not accept calls. We worked with Jesus, the store manager. My husband wanted a phone of a similar size to his iPhone 11 but with more storage capacity than 128GB, since his existing device was full. After reviewing options, we agreed on the iPhone 16E with 256GB of storage. Jesus initially placed an order for the 16E with 128GB in error; however, he never alerted us of this. He later canceled that order and placed a second order for the 16E with 256GB. At that time, he indicated that the order could not be changed further, and we were told my husband could use Wi-Fi on his old phone or insert his SIM into another device until the new phone arrived. Because according to Jesus, my husband's old phone had broken" during this time. Before leaving, we requested to purchase a phone in stock at the store instead, but were told this was not possible because the order had already shipped. We left the store at 4:39 p.m. without a working phone. Jesus ultimately was unethical and never took ownership, accountability, or apologized for his deviant behavior. That evening, we attempted to activate my old iPhone 11 for my husband's use by contacting AT&T at 611. The call center was closed. We called the store back and spoke to Jesus, who suggested purchasing another phone at a different location, and again, he didn't apologize. At 6:17 p.m., we went to another AT&T location: 13757 W Bell Rd, Suite 103, Surprise, AZ. We were assisted by Anthony and Priscilla (store manager). After reviewing the account, they determined that the previous order had not yet shipped but was locked, so it could not be canceled. They explained that because the first store was an Authorized Retailer, their ability to assist was limited. During this process, it was discovered that my husband's phone number had already been assigned to the pending order, which prevented us from activating it on another device. Because my husband works in healthcare and is sometimes on call, and because we also have a son deployed as a firefighter in California, having an active and working phone number is essential. The inability to receive calls during this period created a serious communication issue. To provide a temporary solution, staff at this second location assigned a temporary number to my husband's old iPhone 11 so he could use it until the ordered phone arrives. Showing everyone that the phone was, in fact, not "broken". Again, Jesus was being unethical and lying. This resolved the immediate issue of being unreachable, particularly important as my husband works in healthcare and is sometimes on call. We left the second location with a working temporary phone number. We plan to return to this store to purchase our next phone once the pending order is resolved. Key points from this experience: *The initial order was placed incorrectly as a 128GB device instead of a 256GB. *The second order locked my husband's phone number to a device that had not yet shipped, leaving him without phone service. * We were unable to cancel the pending order through the AT&T app or in-store. **A temporary number was ultimately provided by another AT&T not an "Authorized Retailer" store, to restore phone service. We also purchased internet services while we were there. Anthony and Priscilla were so accommodating, helpful, and resolved our issue the best they could; it was the least we could do. We wanted them to sell us a new phone for their time and trouble, but they knew that was not ethical or the way to solve an already horrible situation. We will be going back this week to replace our phone; we will never go to that other store. I cannot in good faith support a store that allows its manager to be this person with no ethical fortitude at all! My advice is to take all of this to heart and understand how this store is run, who is running it, and read the previous reviews on Google. I even found someone who said their GM (not sure if it's current or previous) is also unethical. We chose this store due to its location of where we live, and thinking of convenience, there was nothing convenient about it considering this ordeal went on for four and a half hours!! We still have to deal with the fallout after a long holiday weekend of this manager's unethical decision to port, park, and assign my husband's number to an ordered phone just sitting in a warehouse, all because he wanted to "ensure" a sale! I hope this "authorized retailer" owner sees what kind of business their staff is running and makes some serious changes before everyone boycotts their business. Sincerely, a long-time ATT customer for over 15 years.

9980 W Happy Valley, 2 experiences. About 2 months ago we were so disappointed with the service we…read morereceived, we did not want to return to that same store, but had a residual problem from the first visit. So we did go back around 2 weeks ago and were helped by a young man by the name of Zachary who solved all of the issues and had a excellent attitude, the complete opposite of the service we received the first time. He was patient and explained everything in detail, as opposed to the first visit where we were dealt with by someone with a don't care attitude and solely interested in the upsell. Thankyou Zachary, you did an outstanding job.