Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Icon for DuckDuckGo disappeared from my desktop. Simple thing to fix, right? NO! When I got my…read morelaptop back, $185 later, nothing was the same, nothing worked as it used to and still no DuckDuckGo icon on my desktop. Made several trips in to fix the new problems they created. Also, when I mentioned that's all I wanted in the first place was DuckDuckGo on the desktop it was explained to me that I really didn't want DuckDuckGo and there were better products out there. A lot of money for nothing. A month later and I'm still trying to get things to work the way they used to. Not happy!

Came out promptly. Addressed the issue and made suggestions to make my experience better. Addressed…read moreadditional issues that arose. Very professional. Will definitely use again.

Ross arrived on time. He really had his work cut out 4 him. He spent 2 hours working on desk top,…read morebut he fixed it. Very grateful for his help.

My sons gaming PC decided it didn't want to work after 6 months of use. I needed a fast repair and…read morewent with the Computer Repair King (Ross). He quickly was able to diagnose the problem and get my sons PC back up and running. He was very accommodating, professional and had a great line of communication. I will be using Ross for all my future computer repairs going forward. (I want to note, as I think it's important, my PC was under warrenty but due to urgency I didn't want to go that route. Ross was the first to recommend going through warranty to save money, which speaks volumes, he is honest and has the costumers best interest in mind)

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

Based on his excellent Yelp reviews, I called The PC Guy for help with my broken laptop. John…read morereturned my call very quickly. He was kind, helpful and did not rush our conversation. He understood my problem and shared some ideas with me about how I might fix my problem on my own. In today's atmosphere, it is rare to find a person like John who truly cares about his customer and isn't just looking to make a quick buck. After one of his ideas worked for me, I asked John how I could pay him. John thanked me, but refused. If you want an honest and knowledgeable repair person, look no further. Call John now.

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.

James was great! Quick reliable service. He picked up 1 laptop returned next day working…read moreperfectly. So have him a second one to pull all the files and came back next day. Great job James!

I'm kind of nervous about telling everyone about James,the owner.He is phenomenal !My mother is 91…read moreyears old,but still doing great.We had major problems with outdated equipment/hardware,wifi,pairing brand new gaming,etc. I posted a need for help and NWN IT Services responded in minutes. Set a appointment and presto he was at our home.He listened to her and what she needed and wanted and we are getting everything we asked for and more.Home Run as far as we are concerned!!

Victor is excellent. He's the smartest IT technician I've ever met and he's really a nice person…read more He's fast and fair with reasonable prices. I wouldn't use anyone else.

I have only good things to say about this company. In the past I have had issues with other…read morecompanies not communicating with me but this was not an issue here. Victor is very knowledgeable and gets the job done fast. I highly recommend him for any computer repairs.