1. SDS Phone Repair

    1. SDS Phone Repair

    0

    Atwater, CA

    Updated 2 months ago

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    Services - SDS Phone Repair

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    1 year ago

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    Downtown Mobile

    Downtown Mobile

    3.8
    (13 reviews)
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    I went to DownTown Mobile this morning to get my son's cell phone screen replaced. (It was cracked…read morebadly) Well, from the moment I walked in..the employee was very nice. I asked for a quote and an estimated time on how long it would take, and I was amazed! He did a very wonderful quick job and NOT expensive at all!! Thank you Downtown Mobile! I HIGHLY recommend anyone to come here!

    GO SOMEWHERE ELSE FOR SCREEN REPAIR…read more One star because the screen now does not work at all. The first they ordered cracked while they were putting it on the phone. The second screen was delayed via shipping and I would have been out a phone for over a week. He did lend me a phone until then which was nice, but still very inconvenient because I had none of my stuff on there (contacts, photos, apps). Upon receiving the phone with the new screen, the next day I noticed the color of the screen when outside would get all inverted, but neon. Photos attached. I believe this was an installation issue rather than a screen issue. It only happens when I'm outside, with a colder temperature change. When I explained this to him, he said that there was "no warranty" despite paying $200. And that the only step offered was to send the screen back to the manufacturer, which would take 7-10 business days - once again leaving me without a phone. Also, if the screen broke when they took it off, I would be out of luck. So why would I risk that? He also insinuated I dropped the phone for that to happen, which was kind of insulting, especially reporting the issue within 24 hours? I am now stuck with a screen that does not work, and a useless phone. I wish I would have just kept my shattered screen because at least I could actually use the phone. One inconvenience after another and while I understand a lot of this was out of his control, it still does not negate my very negative experience here. I now have to upgrade and get a new phone. I am beyond upset.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.8
    (5 reviews)

    I request a repair through Samsung. This is the closest location. I schedule appointment and they…read moreoffer apt from 6-6:30pm. I came in time but they didn't even take a look at my phone or information about the case. The 1st thing said that they are closing and cant do anything today. So what is the point of offering the appointment when you already know you closing and cant even take a quick look at it or providing any information or fixing solution. All they do is kicking me out of the store and blaming that samsung didnt send them the claim and they are closing. They didnt even ask me what is wrong with my phone or check on my phone or even look at it. They just try to kick me out or having me to approve for them to open the phone completely just to get the options to fix and getting a quote. Then, charging me for labor to make sure they make profit up front. Never come back again

    We had a phone screen fixed on my wife's phone here. Everything seemed fine until the employee…read moreprinted out a 3foot long piece of paper and had my wife sign it at the bottom with no explanation of what it was. Ok who has the time to read all that on the spot. 1hr and a half later she goes back by herself to pick up her phone and when she does I get an automated text about signing up for a $25 a month plan called Hometech Protection. That part I didn't like due to ME being the main Acc. Holder. I had to go through the process of canceling something that I never agreed to. Besides that the phone is fine.

    SDS Phone Repair - mobilephonerepair - Updated July 2026

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