Billy and Howard at the Seattle Restaurant Store were helpful and informative. There was no…read morepressure and suggestions were offered based on our needs and not on just what products they had to sell. After a purchase, when we had a service need, there was no hesitancy on their part to make sure there was resolution quickly and satisfactorily. We will return to the Seattle Restaurant Store in the future and we recommend them highly.

The friendly, attentive staff helped me find just what I wanted. They didn't oversell and gave me…read morespecific advice.

This about as midline as you could get because there's nothing good or bad about it per se it is…read morewhat it is. It's a reduced price, not wholesale, place for chefs, cooks and restaurant owners to pick up bulk supplies for reasonable prices. They're not going to get any lower than this especially if you order through the mail. Today I picked up a case of monster energy drinks which is 24 for $38 and now I don't have to pay the ridiculous price of 3.79 each. There are supplies even for barista stands things like cups and stirrers and coffee syrups and coffee beans and the like. A good supply of essential professional cooking cookware like inserts, whips and utensils and some really good knives. For the bar there are dozens of different Frozen appetizers that patrons love like deep fried shrimp, chicken strips, zucchini, even pickles breaded, onion rings and other things like burritos, chicken strips and the like. They have a whole walk-in dairy refrigerator it's bigger than my bedroom which is quite nice when you need a lot of supplies and don't like the crowns of the supermarkets. No you do not need to be a member or have a special sign or club membership to shop here and no there is no fee for that it's just like a regular supermarket only with a different kind of display setup. In fact there is no display setup. They just open the containers for you to see what you're getting and then you can buy brand new containers of what you like. In some instances they will break a case like cleaning supplies, pinesol and other things too. Sometimes it's fun just to come out here because you never know what you see that will surprise you. Location could be better, it's off the beaten path past 130th Street North and Stone avenue North off to the east side kind of tucked away there. By the way, I still call it cash and carry because it has a nice ring to it.

Been going to this location when it called Cash & Carry, now US Foods ChefStore for over 20 years…read more Just realized after my visit (5/5/22) that yet again never posted via Yelp. Convenient location in North Seattle, ample parking, no membership needed, and prices often lower than local grocery stores and Costco. Most people who shop here are office, food service, restaurant, cafe, and catering staff. But the general public can also score great stuff in bulk, larger quantities. Perfect for those big gatherings. I've stopped in for kitchen gear, picnic supplies, spices, condiments, baking ingredients, and dairy products. Convenience and savings without the crazy crowds.

I don't know what people expect when they come here. It's literally a restaurant supply store. Why…read morewouldn't you give it five stars you get stuff that cost $15 in the grocery store you get twice as much and it's five dollars and you can get the giant jars of stuff I mean who can beat a 2 gallon jug of green olives for like $12 I don't know why people hate on this place. I think it's worth five stars all day long. Who cares if somebody doesn't smile at you or something, you're there to buy product and get out.

Whenever I had gone into a restaurant supply type of store, there are certain things that should be…read morein stock so that folks who need to cook can reliably support their menus. I benefitted from stores who would keep certain food items in stock so that if I would need that ingredient, I could easily grab it, pay for it, and then hurry back to cook. This particular store on 204th Street has become quite a repeated disappointment, because too much lately I come into this store, and they are out of the coffee that I need, seafood items I need to cook, and stocking their shelves happens, maybe yes, or it's empty. I asked for granulated onion, and there was NONE. I looked for meat and seafood bases, and they were either missing, or I grabbed the one last remaining one. Once I bought a 5 lb bag of IQF peeled, deveined shrimp without tail. I went back, there was none like it ever after my first purchase of the shrimp. I remember I had bought breaded oysters, and after coming back, there were none, I mean gone forever. I have also gone to restaurant supply houses that carry pots, pans, dishes, cutlery, and cooking utensils. This store had never had them that I can recall, Inventory control is a mess in this store. They need to keep a close record of what moves from the shelves, and then re-order accordingly. Having full shelves is a far better shopping experience than frequently empty shelves. Perhaps I will need to drive all the way down to the Broadview neighborhood store. It's a long drive from North Lynnwood, but I am getting sick and tired of shopping at this particular store.

Couldn't even get through the phone conversation with the guy before getting laughed at and made…read morefun of for the way I phrased asking the price of a standing freezer. Sure, maybe I'm completely ignorant of freezers, their models, and that there are differing prices etc. but that's why I called, so I could get an idea. I figured he would be able to point me in the right direction for what I need for my shop. He sure did a great job of making me feel even more stupid than I already do, and that's why my business sure will be avoiding doing business with them.

This is one of those old-school businesses that has it all. While being specific to the restaurant…read moreindustry, it feels more like a friendly general store than anything else. The staff knows their business inside and out and the banter is relaxed and friendly. I went in there to replace a few pieces of my Homer Laughlin dinerware, you know, that nice heavy off-white china that a lot of restaurants use. I bought my original pieces at thrift stores in Philadelphia, then some more pieces in Raleigh, NC, at a restaurant supply store, and over the years, some of them had gotten broken and I no longer had a full set. With a dinner party of 7 people at my house on Friday night, I snapped about the mismatched dishes that I was going to have to put on my table. That led to the little journey from my downtown office to Dick's, conveniently located on 1st Ave just south of town. Anyway, one of the guys behind the counter sized me up, knew that I was new to the store (immediately) and not only asked me what I needed, but in a totally cheerful way took me right to it. And it turned out that in the back, he had half a pallet of one of the pieces I needed, and enough of the rest to piece my set back together. He teased me about only buying 6, saying he'd give me a better price on a couple of hundred... but where would I put them? :-) This store is not really meant for the home cook unless you're serious about it. You have to buy dishes ("smallware" in the trade) in units of 6 or 12, which might be more than you need or want. Still, their prices are really good, especially considering what it costs to ship the stuff if you buy it online! It's heavy, and fragile(ish), so shipping usually costs more per dish than the dish itself... but not so at Dick's. It's a good thing I was in a hurry or I would have been desperate to shop for aprons, knives, mixing bowls and maybe even a tocque (what a conceit!) LOL As it was, I paid my bill and left with a nicely-wrapped box of dinerware dishes. They do have everything, and if you are serious about cooking at home, you should check them out. They are way cheaper than Williams-Sonoma, Sur La Table, etc., and the stuff is meant to last forever and to take a lot of abuse. It won't be as pretty as La Creuset, but you'll get great service out of anything you buy at this store.

Exceptional Service - Athena Weavador…read more I had the pleasure of being served by Athena at Dick's Restaurant Supply, and I can say with absolute certainty: she is simply exceptional. Professional, attentive, and incredibly dedicated, Athena transformed an ordinary experience into something truly special. Even without the part numbers for my food processor robot, she went above and beyond: she researched online, printed out the details, and the next day I had a quote. She processed the payment flawlessly and even confirmed via email that everything was correct with my order. Track number Eo Thanks to Athena, I'm very happy with my parts, and my hobby will only improve. Service like this is rare. She's not only impeccable in everything she does--she's an extraordinary person. Dick's Restaurant Supply can be proud to have someone like Athena on its team!

I had a problem with a freezer manufacturer, and the out-of-state company refused to accept any…read moreresponsibility. Since I bought the expensive unit at Dick's, I went to the store to discuss it with the manager, Dirk Happee. The two of us worked out a fair resolution to the problem, and for that I am thankful. I own a small food processing business and have bought a lot of equipment from Dick's over the years. I am pleased to remain a satisfied customer of this store due to their excellent customer service and professional attitudes of its personnel.

Very helpful. Great supply store for restaurants and catering companies. I recommend them!read more

This place is bad ass! If you own a business you can bring in your business license or reseller…read morepermit to apply for an account. Sadly, I don't have a business but I came in with my boyfriend to help him shop for his soon-to-be-open business and check things out. It's like Costco but even CHEAPER! Everything is in buk, too. 25 lb bags of sugar, whisks the size of baseball bats, gallon sized bottles of Sriracha sauce and more! Basically anything you'd need to run a bar or restaurant is here. What I found most impressive was the whole goats and lambs in the freezer section. It was both morbid and mouthwatering at the same time. Strange combo right?

I went in there today to get a piece of janitorial equipment me and the young gentleman in the…read morefront worked out what I exactly needed and I like the product but it was a little damaged at the bottom for not being stored correctly so we called over the manager to see if I can get a discount. The manager told me yes he would give me 50% off I said thank you he went to get the utility knife to cut the mat that I want it and when he retired, he cut the bad part off, rolled out the mat cut 7 feet what I needed and then charge me full price. I snatched my credit card out in barest in front of everybody and told him you just told me you was giving me 50% off. He didn't wanna honor what he just told me so now he said he was gonna throw it away and I wasn't getting nothing since I didn't want to pay full price wow.

There's a lot of practical restaurant related things you can come here for. Whether you run a…read morerestaurant or a small coffee shop, you can likely find the thing you need here. But you can also find extremely itself things for your home kitchen! I needed steak knives. I went to multiple household departments of major store chains, only to find that the only knives they sold were either butter knives bundled with full sets of spoons and forks, or big knife blocks for $70+ that also included many other knives that I was not in need of. So I decided to give a restaurant supply shop a shot. $6 later I had 12 absolutely solid restaurant quality steak knives in my possession. My utensil drawer overfloweth. There was no smaller quantity available, but beggars can't be choosers I suppose. The bottom line is that I can now cook and serve steak for 12 PEOPLE without having to wash a single utensil. Except forks. I think I need more forks now... but the good news is that I know a place!

Dang, I regret not knowing about this place for the past four years of driving by it. I thought it…read morewas some kind of restaurant supply store and not a "food" one. I don't think everything is lower cost versus at a regular grocery store though, but you can find some really cheap things here, especially bulk size. What I think is the jackpot though are the flavored syrup. I normally go to Home Goods and hope for the best what brand/flavors are available. There was a whole one-sided aisle of syrups here. You're not going to find everything here like a regular store or even Costco, but it's worth checking it out. Next time you need cost effective produce or meat for a big event, I recommend stopping by here.

This place seems to be often overlooked is people do not know what it is…read more They offer a wide variety of bulk foods. Similar to the same items that you would go look at Costco business Center for. Restaurant supplies, meat, dairy, frozen items etc.

I'm not sure what's changed about this place now that is no longer Cash and Cary, other than the…read morehours are so much better (open later, open on weekends). Pretty much everything else looks the same, down to the aisles. This is the cheapest place in town for food with small exceptions (gluten free bread is cheaper at Franz outlet). They don't require a membership, which is nice when you don't go very often. I think a little known fact is that they also do sell a lot of items that are normal size, so not everything is just huge restaurant sized containers. This is probably not the place for produce for a family/individual, though, unless you plan on freezing it. Some items (mandarins, kale salad blend, grape tomatoes, etc.) come in small enough portions, but most are way more than you'd be able to use before it went bad, and not all veggies and fruit survive being frozen. Watch closely for price tags. I've seen many items listed at unit price and other identical tags right next to them for similar items are per pound. If you have the time to make multiple stops for groceries, Smart Foodservice is definitely worth the trip and energy.

I used to buy regularly large quantity of meat. In the last purchase there was a package with a…read morestrong chemical smell, the manager refused to refund it. Costco would never treat a good customer this way which is why I am taking my business to Costco.

Based on reviews, I had planned to pick up some things here this last tightly-scheduled Saturday…read moreand arrived at their listed opening time of 9:30. By 9:45, several cars were parked alongside me, the door was still locked, and there were no signs that they were going to open anytime soon. Since I didn't have time to wait until they decided to open, I left and won't be back. Reviews may be positive, but their unreliability in keeping their posted hours has soured me on this place.

Wow, this place is amazing. Prices like IKEA, but everything is durable and functional. 10 inch…read moresolid aluminum frying pan: $11. Whisk designed to to last 100 years: $3.89. Need a 4 foot long version to stir your cauldron-sized stock pot (also available)? No problem. All the staff were friendly and didn't care that we were just buying a few things for home.