This may be lengthy but it's well deserved. I've purchased e-bikes online (direct purchase from…read moremanufacturer) but was never satisfied and when issues arose, ex.: the bike stopped working with 164 miles on it, that company didn't want to cover it. I decided to shop local instead and after a lot of research, I thought that it would be worth my while paying a visit to Seacoast e-Bikes. Wow!! Am I glad I did. The lady that assisted me was not only very knowledgeable but extremely patient and made sure that my questions were answered. She pulled no less than a half dozen bikes for me to try and seemed vested in making sure that I had the right bike with the right fit. She wasn't pushy or even tried to oversell. You could see that she had my interest, just like if she was the customer. The service didn't stop there. After picking my bike, they made sure that it was well adjusted and road worthy. The owner even checked up on me to see if everything was in order. While waiting for my bike to be ready, I also witnessed how returning customers were treated ... It reassured me that I made the right choice. We have another bike to buy for this upcoming season, and we are heading to Seacoast e-Bikes without even looking at other dealerships because they do customer service the old fashion way. BTW, I am not affiliated with the shop, the owner(s) or the staff. I was not paid nor even asked to write this review. I am just a VERY Satisfied customer.

I bought my Aventon Level because after I did my research, it was the highest rated e-Bike in its'…read moreclass. In just over a month, (in the winter time!) I have put over 400 miles on it and it's going strong. I bought the bike from a dealer, Seacoast e-Bikes, because it is a fairly complex piece of machinery which requires some amount of care and feeding. Just about the time the bike was ready for its' tuneup (free at Seacoast), I got a flat tire. The flat was in the rear wheel with all sorts of connections to the chain, motor, gears etc. I dropped the bike off at Seacoast and the fixe the flat, and did the tuneup for a total of $50. If I had bought the bike via mail order I would have paid a lot more. They even dropped the bike off at my house free of cost. Shane, Frank and Steve and the rest of the staff really care about their customers, and know bike maintenance and repair cold. There is no reason to buy an e-bike mail order, because sooner or later it will need service and maintenance. If I could give 10 stars on this review I would. s

I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.

Papa Wheelies showed a real lack of professionalism over the past couple of days. After seeing…read moretheir business practices first hand I'd avoid this place. Late last month I got an email from them advertising an end of summer sale. It indicated that they took trade-ins and even included a calculator where I could figure out the value of my bike. I checked on-line and their website indicated that a bike I wanted was "in store". I spoke with the owner, Dan Houston. He was okay with the calculated value of my bike. The problem was, he said, the bike wasn't in-stock and it wouldn't be a good deal for him. I double checked on-line and found that the bike was showing to be in stock. I called their other store to be sure and they indicated that they had the bike I wanted. I don't know what happened but the guy at the warehouse said it was definitely there. So I went back in and told them that there must have been a mistake. Dan was not in. Josh Pierce indicated that the bike was not in stock. They did have a different color and since it was available (and already built) I said I would take that one instead. It's one excuse after another with these guys. Josh looked at my bike, found an imperfection in the paint and a couple of dirt marks (that cleaned right off), and said the bike could be worth $1,000 less than Dan had indicated the day before. He said if I wanted the new bike it was an additional $800 over their advertised price. After seeing their business practices first hand I'd avoid this place. My expectations were based completely on the numbers they gave me. If they find out that their advertised prices turned out to be too low they should just accept their mistake. Instead they wasted my time. Papa Wheelies did advertise they were having a special ("Last Chance to Save Big on End-of-Season Bikes"), their bike was on sale and the value I determined for my bike was based on what they provided. I thought the advertising was deceptive.

Berger's Bike shop is the Best ! I stopped by sat and both…read moregentleman were so helpful ! I have small cottage in Ogunquit and needed 2 bikes . They gave Great advice ! I selected one new bike for myself! Love it ! And a refurbished used bike for my Guests. I will recommend them to everyone! Thanks So Much!

Great bunch of people ! Went in here twice a few months back for some repairs. They were extremely…read morenice and did the work for a good price !! Very pleased with their service ! A+

Every city needs a good bike shop, and this is It! Peter & Karyn are welcoming, knowledgeable and…read morerepairs are priced right. We got our bikes tuned up for the 2024 Maine Lighthouse ride. Check the shop out for yourself!

We brought two bikes in for needed tune-ups. Peter and Karen were fantastic. They not only care…read moreabout the quality of work they do, they care about your safety. I didn't realize that one of my bikes was adjusted improperly. They made sure to fix that. They definitely take pride in their work. I'm going back this week with an older Trek bike that needs new tires. It is my favorite bike to ride ever, and I'm excited to get it back on the road. Very fair pricing and quick turnaround time. Highly recommended!

We rented bikes for my whole family and got great service. They were very friendly and flexible…read morewith my 8, 12 and 13 yr old boys. They had bikes that worked for all of us and gave us some great advice on where to go to see what we were interested in. We had a great ride and a great day. Would definitely rent from them again.

My wife and I completed the 2hr "Coastal" e-bike tour. Mike was a FANTASTIC tour guide and we…read moreloved gliding along Kennebunkport with him as our guide. Lots of stops along the way to see interesting spots. The bikes were great and the service was wonderful.

This place is the BEST. I Couldn't be more happy with everyone I Encountered, so helpful, so nice…read more For a little while I wondered about the name Centraal Then I dawned on me ... Amsterdam centraal station Thousands of bikes Was just there last year !!!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

Perfect location to rent/return in Portland. Cost was appropriate and service was great. Would rent…read moreagain from this company!

My boyfriend and I took a trip to Portland, Maine this past week and had a great time biking…read morethrough the city to a bunch of lighthouses with Ross from Lighthouse Bikes! Even though we were visiting fairly early in the year and before the real tourist season began, Leah and her staff at Lighthouse Bikes were nice enough to let us be their first official tour of the 2026 season! We had a lovely private tour through the city with Ross, who was as passionate as ever about the city's history even despite the cold temperatures we biked in. I definitely recommend everyone stops here for a lovely bike stroll through the city and various residential neighborhoods - beautiful views and great company all around. Thank you Lighthouse Bikes for having us!!

Whether you need expert bike repair or just have bike questions or you need fundraising help…read moreBest expert individual is awesome. Jason Braley, is among the top tier bike repair shops. He knows his stuff. He orders the bike repair kits in plenty of time. Whether you're just coming in for a tuneup or just coming in to say hi, he's a great friendly man, and I adore his great service . He's awesome.

Fast and knowledgeable service. Had both of my bikes fixed and the price for parts and labor were…read morevery fair. Highly recommended.

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.