Great service. 2 good guys showed us the ropes. E-bikes worked great,it was our 1st time. So much…read morefun.

at first, I thought I was being scammed because I saw that refunds were taken then put back into my…read moreaccount. I called the owner, Ron, and he was able to explain that he has issues with his machine and assured me everything was fixed. it was and we are so happy with our services. we love this company and respect and appreciate the owner for openly communicating with us in this regard

I can't say thank you enough .Beyond happy with the purchase of two 26 inch GT Pro…read more Please extend my thanks to every employee who helped make this such a positive experience. And to the owner: your leadership clearly sets the tone for a business that truly cares about people, not just transactions. I'm truly grateful, and I'll be sharing my experience with friends and family. You've earned a loyal customer all the way from California...

I just purchased my second bike from Tom at Riverside Cycle in Newburyport and I could not be…read morehappier. Every aspect of the bike was explained clearly to me and why it mattered. The setup was done to perfection. Riverside stocks the best bikes and has a great selection of accessories too. Their proven excellent service and deep cycling knowledge really make me glad to buy local versus mail-order. Well done!

My family has been purchasing bikes from Gus' for the past 10 years. Till now, service has been…read moregreat. So I was disappointed when my wife told me about her experience with Jeff at the shop today. Stopped by the shop for a tire repair and stood at the counter waiting her turn for Jeff to help. When another customer then entered the store, Jeff ignored my wife and proceeded to help the gentleman. It wasn't until Jeff had finished with the gentleman that he asked my wife what she needed. Not sure there is much room for a misunderstanding here. The way my wife was treated was rude and disrespectful. Please do better, Jeff.

Great friendly service, communication is great; I recommend them to everyone but they DO get busy…read moreand have back-ups - not because they're slow but because they're competent and popular!

This may be lengthy but it's well deserved. I've purchased e-bikes online (direct purchase from…read moremanufacturer) but was never satisfied and when issues arose, ex.: the bike stopped working with 164 miles on it, that company didn't want to cover it. I decided to shop local instead and after a lot of research, I thought that it would be worth my while paying a visit to Seacoast e-Bikes. Wow!! Am I glad I did. The lady that assisted me was not only very knowledgeable but extremely patient and made sure that my questions were answered. She pulled no less than a half dozen bikes for me to try and seemed vested in making sure that I had the right bike with the right fit. She wasn't pushy or even tried to oversell. You could see that she had my interest, just like if she was the customer. The service didn't stop there. After picking my bike, they made sure that it was well adjusted and road worthy. The owner even checked up on me to see if everything was in order. While waiting for my bike to be ready, I also witnessed how returning customers were treated ... It reassured me that I made the right choice. We have another bike to buy for this upcoming season, and we are heading to Seacoast e-Bikes without even looking at other dealerships because they do customer service the old fashion way. BTW, I am not affiliated with the shop, the owner(s) or the staff. I was not paid nor even asked to write this review. I am just a VERY Satisfied customer.

I bought my Aventon Level because after I did my research, it was the highest rated e-Bike in its'…read moreclass. In just over a month, (in the winter time!) I have put over 400 miles on it and it's going strong. I bought the bike from a dealer, Seacoast e-Bikes, because it is a fairly complex piece of machinery which requires some amount of care and feeding. Just about the time the bike was ready for its' tuneup (free at Seacoast), I got a flat tire. The flat was in the rear wheel with all sorts of connections to the chain, motor, gears etc. I dropped the bike off at Seacoast and the fixe the flat, and did the tuneup for a total of $50. If I had bought the bike via mail order I would have paid a lot more. They even dropped the bike off at my house free of cost. Shane, Frank and Steve and the rest of the staff really care about their customers, and know bike maintenance and repair cold. There is no reason to buy an e-bike mail order, because sooner or later it will need service and maintenance. If I could give 10 stars on this review I would. s

I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.

Papa Wheelies showed a real lack of professionalism over the past couple of days. After seeing…read moretheir business practices first hand I'd avoid this place. Late last month I got an email from them advertising an end of summer sale. It indicated that they took trade-ins and even included a calculator where I could figure out the value of my bike. I checked on-line and their website indicated that a bike I wanted was "in store". I spoke with the owner, Dan Houston. He was okay with the calculated value of my bike. The problem was, he said, the bike wasn't in-stock and it wouldn't be a good deal for him. I double checked on-line and found that the bike was showing to be in stock. I called their other store to be sure and they indicated that they had the bike I wanted. I don't know what happened but the guy at the warehouse said it was definitely there. So I went back in and told them that there must have been a mistake. Dan was not in. Josh Pierce indicated that the bike was not in stock. They did have a different color and since it was available (and already built) I said I would take that one instead. It's one excuse after another with these guys. Josh looked at my bike, found an imperfection in the paint and a couple of dirt marks (that cleaned right off), and said the bike could be worth $1,000 less than Dan had indicated the day before. He said if I wanted the new bike it was an additional $800 over their advertised price. After seeing their business practices first hand I'd avoid this place. My expectations were based completely on the numbers they gave me. If they find out that their advertised prices turned out to be too low they should just accept their mistake. Instead they wasted my time. Papa Wheelies did advertise they were having a special ("Last Chance to Save Big on End-of-Season Bikes"), their bike was on sale and the value I determined for my bike was based on what they provided. I thought the advertising was deceptive.

I was having a problem with my bike, Todd and his employees were incredible. Todd the owner went…read moreabove and beyond for me to fix the problem. I would recommend that anyone looking for a bike or repair go to Exeter cycles, you cannot go wrong. The best bike shop I have ever been to, period.

This is a great shop, period. The customer service and expertise in the back are both outstanding…read more I recently ran across a frame issue with my bike and Exeter Cycles worked with the manufacturer to make it right. I highly recommend this shop if you are looking for a bike or need a good mechanic to wrench your bike.

Went to Buchika's to get my skis tuned, after hitting a bunch of rocks/trees spring skiing. They…read morehad them all ready to go in two days, and they did an excellent job for a fair price. I would definitely recommend them to anyone.

We like Butchika's .We ski and now are getting into biking. Butchika;s has both. Spring/ Summer…read morebikes and Fall/ Winter ski's and boards. Its never crowded and I always can get someone to help answer all my pesty questions. Huge selection and decent prices. Has stuff that both beginners and advanced skier/ bikers can both select from. That's a sign of a good store.

I can't say enough good things about this Bike Shop and Hunter…read more I'm from out of state and had an issue with my Aventon E bike. I called and gave my problem and Hunter advised to bring it in to see what the issue was. He got right on it and diagnosed the problem. He couldn't solve my issue as it needs a new battery and he had none in stock. I thanked him and asked what I owed him and he said nothing because I couldn't help you get back on your bike. This is a very well stocked bike shop with so many options for bike brands. Great service department and good location on the bike trail. Great old school service. Thank you

just purchased a E Bike. the experience from start to finish was excellent and enjoyable. Staff is…read morevery knowledgeable and experienced, as well as friendly. I did much research to choose a bike and settled with the Aventon Aventure 2. I wish I could remember all of the staff names but I do remember a few hunter, Luke, Ian, jack. All Excellent !!

Every city needs a good bike shop, and this is It! Peter & Karyn are welcoming, knowledgeable and…read morerepairs are priced right. We got our bikes tuned up for the 2024 Maine Lighthouse ride. Check the shop out for yourself!

We brought two bikes in for needed tune-ups. Peter and Karen were fantastic. They not only care…read moreabout the quality of work they do, they care about your safety. I didn't realize that one of my bikes was adjusted improperly. They made sure to fix that. They definitely take pride in their work. I'm going back this week with an older Trek bike that needs new tires. It is my favorite bike to ride ever, and I'm excited to get it back on the road. Very fair pricing and quick turnaround time. Highly recommended!