Horrible customer service and communication. Scheduled an appointment and they were rude. The…read moreplumber didn't show for the appointment.

From the owner: Relied Services Plumbing – Plumbing You Can Count On! At…read moreRelied Services Plumbing, we believe in doing the job right — the first time, every time. Whether it’s a minor leak or a major emergency, our licensed professionals are ready 24/7 to keep your home or business flowing smoothly. Why Choose Relied? Fast, Friendly & Reliable Technicians 24/7 Emergency Service Honest, Upfront Pricing – No Surprises Fully Licensed, Insured & Trusted Locally Quality Work Backed by a Satisfaction Guarantee Call us for a quote today 470.430.3022 Our Services: Water Heater Repair & Installation Drain Cleaning & Clog Removal Toilet, Sink, and Faucet Repairs Leak Detection & Pipe Repairs Sewer Line & Water Line Services Full-Service Residential & Commercial Plumbing

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Really happy -- fair price, and they honored their estimate even after a few months. Willy was…read morereally professional and did quick and effective work, explained the work really nicely.

Called Quick Action & they came out right away for an estimate, 3 other companies gave estimates as…read morewell. But, I've used them in the past & 1 other company but they came in on budget & were in & out in a bit over an hour. Thanks Quick Action

Best plumbers ever! They came the same day, fixed an enormous issue, and had everything up and…read morerunning in just a couple of hours. I received a quote, photographs of the work done, Received a description of the plumber, who is coming and a little bit about them and their background. It was just pleasurable all the way around. I highly recommend!

Incompetent Den of Thieves. They charged $750 to clear a drain that clogged the very next day and…read morerefused to return without an additional exorbitant charge. This is their "business model": try to charge over $1000 to snake a drain (we "negotiated" down to $750), then video the results and use it to pitch a $5000 dollar excavation job (that would destroy shrubs, not replace them, dig a trench, swap out a segment of pipe), even if all of that is not necessary to solve the problem. Take a look at the picture in this review, captured from their own video. They left the jobsite having cleared barely 1" inch (if that) of the 4" diameter pipe. That tiny black hole in the center is what they cleared, and all that junk above are roots that encroached into the pipe. Justin Connor, the technician, used a spade head to clear the tiny area but instead of changing the snake head to use a sawtooth root-cutter and clear more of the pipe following the video, he simply used the video to pitch the $5,000 job described above. When we talked to Justin's boss, somebody named Herman (last name not disclosed), they were completely dismissive, emphasizing they have no warranty; not one, single day. Avoid these guys like the plague. They are dishonest, incompetent thieves. The company appears to be owned by somebody named Tom Miller (ref: Georgia Sec. of State). ------------------------------------------- Update in response to owner Miller: "Once you have roots we stop"? Wouldn't it be ethical to inform customers of this practice before you take their money? "No ones [sic] sewer is worth a finger". What does that mean? These drains are not cleared by hand. Electrical snakes, their attachments and hydro-jetting are used. "There are a ton of things that we could use to remove the roots but in this case it wouldn't be cost effective." For whom? For YOU because it wouldn't enable you to take even MORE money from customers? "faking outage [sic]"? Nothing fake about it, Mr. Miller. How would you feel if a (presumed) professional took $750 out of your pocket and his "solution" failed the next day? "Hope someone else is able to service you." Someone else WAS able to do the job - clearing the tube completely -- with no excavation or pipe replacement. I think you make my argument for me. Thank you.

No integrity. I specifically asked him via text, two questions…read more What was your hourly regular rate and what was your over-time rate? He text me back his regular rate-$150. over-time rate-$200.00 He failed to say he charges a minimum of two hours. He worked for 17 minutes and charged me a senior $472.50 Simple outrageous.

They do the lowest quality work so that they can get the work for new home contractors and have no…read moreproblems installing shoddy parts at the request of builders like Piedmont. Instead of installing an expansion tank like reputable plumbers, they install a relief valve and lied to the county inspector about it being to code. The valve releases pressure at 125psi. The Pex lines are only rated to 100psi when hot. I had 3 lines rupture as have neighbors.

I literally called around 9am on a Sunday for a clogged drain and Brandon was at my house and had…read moreeverything done by 11:30am. After dealing with flaking plumbers, plumbers that I literally had to call back because the work wasn't completed properly, or even plumbers that brought their toddlers to work with them . This was a very pleasant experience and already gave out his number to everyone I know.

Non Stop Plumbing literally saved me so much time and anxiety. I had my tenant facetime me at…read more10:50pm on a Wednesday night and point the camera at the ceiling where water was GUSHING into my dowstairs area across two rooms... I FREAKED OUT! I called Brandon and he told me to calm down and that everything would be alright and that he would get his remediation team out first thing in the morning to handle the clean up. The issue was a ruptured ice maker water line on the freaking fridge... He told me not to worry, they delt with this issue all the time. It is just something that happens and the best part; in this case it was COVERED BY INSURANCE :''') BLESS. He reccomended an amazing remediation team that he works hand in hand with and together they worked with my insurance. I really was grateful to have him hold my hand and walk me through the steps. I had no idea what to do. I always appreciate the expertise and a knowledgeable plumber. They have for sure helped save me time, money, and decreased my blood pressure. They have replaced replaced my toilets on a seperate occasion before I rented my home out and was able to advise me on which toilets were better tyhan others and fix them to where they weren't rocking lol... BBP...IYKYK. HA. But, I was just choosing cheap toilets because it's a TOILET lol, I had no idea they made different heights, widths, seat combos, bowl combos or had differing levels of suction and durability. I know now! FYI rocking toilets cause deeper issues. "Wax ring issues manifest as a wobbly or unstable toilet, water pooling around the toilet's base, damp or spongy flooring, persistent sewer odors, or mold growth, indicating a compromised seal between the toilet and the floor flange. These problems stem from improper installation, causing uneven compression, or from age and wear, allowing water and gases to leak. Addressing a failed wax ring is crucial to prevent extensive water damage and subfloor rot, often requiring a professional plumber for replacement. " My wobbly toilet broke the flange and caused more damage than just a toilet. YOUR WELCOME Long story longer.... I won't call anyone else.

After calling and talking to about 8 plumbing companies, I decided to give RJ a shot given…read moreBradley's quick and candid chatter over the phone. He came out on time the following day and gave me more than a reasonable quote compared to others. A couple days later, per my availability, he came out and quickly installed a new tankless electric water heater and took the old one with him as a courtesy to me. Highly recommend do to speed of reply, professionalism, and great pricing compared to others!

Very responsive, even late at night. Good clear communication on pricing. Shared information over…read morethe phone of what to look for to help diagnose the problem. Offered to come out immediately. Arrived on time next morning. Again clear on pricing. Very fair pricing. Did a great job resolving the problem. Identified potential future risk to diagnose. Did a great job above and beyond expectation of cleaning up the mess from the problem that he didn't create. Highly recommended for great personal, quality service.

Cameron from Plumb Medic was professional, courteous, and honest. He took the time to thoroughly…read moreexplain the issue and made sure I understood the problem and the recommended solution. He was punctual, very knowledgeable, and went above and beyond to accommodate my timing requests. What stood out most was how honest and transparent he was throughout the entire process. I felt completely comfortable with his recommendations and confident that he had customers' best interests in mind. This is absolutely someone I would trust for future plumbing services. Highly recommend Cameron and the Plumb Medic team.

Amazing service. Called because of a crazy high water bill. They came right out and couldn't find a…read moreleak. Didn't charge me anything despite spending 45 mins at my house.