I really didn't want to do this, but my email to them was ignored for several months…read more I am a single woman new homeowner and was charged $602 for a toilet pull and charged $585 to locate the pipes. That's $1183 total, before any work was actually done to resolve the clog (because it would involve going under slab). I found out after getting estimates from 5 other local plumbers that they do not charge for line location; that it's seen as standard and part of the job--you don't cut through slab without making sure where the lines are. I'm not sure if the plumber was aware of this but I wrote an email to explain what I found and asked for a credit. I am following up on the email and will leave this here because currently this reflects my sadness and disappointment at what happened. To be fair--Britt responded quickly to the call, and was very good about following up--and he did a reasonable quote for the slab work/replacement portion. However I just couldn't figure out why he would charge me so much for locating the line if that's something other plumbers are not charging extra for, especially such a high amount. As a new homeowner I didn't know and I was overcome with panic so I just paid it. I will update this review if they refund me.

Atlanta Star Plumbing works with Mike Hampton Restoration company to commit fraud. The plumbing…read morecompany told me it was a plumbing issue and to contact their friend Mike to do restoration on my home. Mind you my carpet was wet in a small area. Hampton Restoration comes out and attempts to file a fraudulent claim with my homeowners insurance for $20,000. Turns out I didn't have a plumbing problem. My carpet was wet because I had a hole in my roof. Atlanta plumbing lied because they were in on the fraud attempt. The fraud didn't work. I got my roof fixed and the carpet is now dry.

Updated 4/18/2015…read more Let's clarify this.. 1) Bruce did not mentioned to me the schedule all booked up for two weeks straight. Period. Bruce just said he couldn't send anyone to my place that same day I called. When I told him I did not need anyone to come that day, he suggested me to call Superior Plumbing. To a customer, it was presented as if no one wants her business. 2) customer service/ experience starts when a customer calls up a business. I did not make this rule, I have been in hospitality industry for a very long time, it stinks but we all have to deal with it. Oh and not whine about the ratings, my one star did not reduce the rating here. It was 4 before I shared my experience, and still 4 after I posted my review. Please do not try to discredit someone's review here, it is not cool.

I have used Melvin twice. Nobody works harder, and is more fair than this guy. Plus he is a…read moreveteran! He is super honest, gives a great price, and does fantastic work. The first time I hired him he had to changed out an entire toilet. The second time he came was on a weekend and installed almost 100 feet of gas line for my natural gas grill! He painted black pipe grey (to match the rest of the piping already at the meter), plus put everything back the way it was and cleaned up. Highly recommend!!!

James and his son arrived to install approx.100 ft of water line, several valves and a back flow…read morepreventer for an irrigation system. They worked efficiently and cleaned up after themselves. They asked several important questions and made adjustments to our original plan to accommodate my future needs. Their work was impeccable. Any tradesman that work according to best practices instead of just to code has my business. They are now my go to plumber! I have already recommended them to my neighbors. For those who say they are high priced, the other quotes I received for this job were 3 times higher. They may not be the cheapest, but they provide the best value for money of any plumber I have used in Georgia. Bravo guys. See you for the next project.

The technician that came to our house was very friendly and professional. However, I feel that the…read morefee of $285 just to come out is very high compared to other local companies. We had scheduled another appointment with this company to replace our water heater but after I called around a few more places I realized their quote was double what other companies are charging. Unless you have a dire emergency and this is the only company available I would recommend calling around so you can get a more fair price.

At first, Konstantin's response time was great. He offered the convenience and affordability of…read morebeing able to text pics directly to him and get an idea of what work I needed and a loose estimate of the cost. He didn't charge for a quick visit to see the shower, and then gave me in-depth information about what I needed and what I could do without changing. He was professional and knowledgeable and friendly. The 4 stars is only because once I tried to schedule to have the work done, I didn't get as quick a response and then he was a no-show for the actual appointment time. I had to contact him to find out what was happening and when he was coming as opposed to the other way around. In the end, though, he completed the work with no mess and no fuss, no "extra" expense added even though he checked the pressure in the house and made sure there wasn't more stuff causing the leaking. I do appreciate that he didn't try to upsell me the whole time. He seemed honest and worked efficiently. I'll be calling him in the future.

My service was thorough, pleasant, and most important professional. The gentleman provided multiple…read morepayment options. From a service standpoint everything was "my pleasure", "yes sir, no sir". He was relatively fast and efficient. He communicated often throughout the service. I would recommend this Business to anybody. I've dealt with several different plumbers in the area, and he was by far the best overall.

Brewer Plumbing is amazing. This is my 2nd time needing help with an issue as my home is getting…read moreolder. I called the owner, and he offered to be at my home same day. Due to my schedule I asked them to come the next morning. They are always on time. Josh and Trevor came to my house, these 2 guys are so nice. They listened to my problem and diagnosed the issue. They stayed in touch with the owner by phone and all 3 worked on getting me the best price they could considering I had a big problem. After discussing the best route for me to go they had my issue fixed same day. I also needed an electrician in which the owner recommended, First Class Electric, and they too were amazing. I am very happy once again. These guys are so experienced in what they do not to mention some of the most kind folks I have ever met. Thx Brewer Plumbing, you guys are great.

I was referred to Brewer Plumbing by my daughter. They did…read moresome work at her house and she was very happy with the results. I was in need of a plumber so I called to request their services. I spoke to the owner Rocky and told him what my problem was. He was very knowledgeable and gave good recommendations for my needs, The plumbers, Trevor and Josh came out today to do the repairs They were both very professional and friendly and did a great job, I am very satisfied with the work I had done and will definitely use this company again.

Lalo is a solid professional, fairly priced, has great attention for detail and makes solid…read morerecommendations. Absolutely a trusted plumber who is customer focused, professional and courteous. I don't leave many reviews but I cannot say enough great things about Laguna Plumbing!

Chris from Laguna Plumbing was by far the most professional and courteous plumber that we have ever…read moreused. He quickly diagnosed the problem, explained it to us very clearly and fixed it in a very timely manner without leaving a mess behind. This was a really great experience, I would highly recommend using Laguna Plumbing. Thank you again Chris.

I wish to provide my highest endorsement for this new plumber I found recently. The name of their…read morecompany is "PLUMBGOOD Plumbing Services",, and I worked with Mark. He was very knowledgeable, very honest and allowed me plenty of time to ask questions and make a good decision on the repairs. The price quoted was excellent and the work was even better. I heard on the radio today that the plumbing profession is a dying art, and that good plumbers are going to be very difficult to find over the next five years because no one wants to do that type of work. I believe it. I highly recommend you lineup with these guys now and save yourself the hassle later. I love supporting local small businesses and these guys are a stellar example of someone worth supporting.

Fixed my DIY attempt, everything held together, reasonable price, arrived on time, clean, organized…read moreand were helpful on a job I should not have attempted.

BIG shout to Donnie for sending Joey out to me this morning!! He made sure we didn't do anything…read morewrong and determined it was a bad prv!! Installed a new one so we're good to go!! Was really worried the high surges in water was going to destroy my appliances. Super fast and Joey was great! Ty so much!!!

I'm not sure why the lack of reviews... I cannot recommend…read morethese guys enough. They were amazing. I had an emergency sewer issue. I'll save you the details... It was bad. Of course the three emergency 24/7 plumbers we had on the fridge had no one available. Then we found Plumb Xpress. They came out that night (Saturday) and worked through the weekend to get us back up and running. My house was built in the 40's and had the original orangeburg lines. They were able to offer a reasonable price. Really amazing. Thank you Donnie, Rick and Wayne. You've made a life long customer.