From the start the transaction was smooth. After exchanging a few messages via Yelp! it was…read moreconfirmed that A-1 Foundation Crack Repair met our needs. Andrew came out to view the issue, inspect the rest of the foundation as well as the bulkhead. He provided a couple of options to repair the foundation crack and suggested bolstering the joints between the bulkhead and foundation. The technician scheduled to do the work was very courteous and accommodating. He texted before his arrival and was very understanding when we explained we had an unexpected emergency come up. He was very informative and excellent at explaining what he had done. Thanks A-1 Foundation Crack Repair for making it a breeze to address foundation cracks.

Very friendly over the phone and in person. They explained everything they were going to do and did…read morethe job. The quote was exactly what they had given me prior to them coming to the house.

I am on the customer Care program for my basement water removal system…read more Joshua Peterson arrived as scheduled. He went through the entire system and handled couple of maintenance. He explained how the system was functioning and took pictures as a part of his review. He was very thorough and professional. I would highly recommend Joshua and Erickson Foundation Solutions. Tim Constantine

We requested a quote to fix our occasional basement leakage…read more Andrew came over and took meticulous measurements. He listened to our concerns and came up with 3 different options to fit our budget. We were impressed with the level of detail in the quotes because it means there won't be any unpleasant surprises once we decide on an option.

Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) This 3-4 day job, tomorrow am, 22 Jun, will be day 13. 4) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 12 days before removal. 5) AFTER finally removing the excavator - 21 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 6) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK, & their BBB ratings (Boston / Plainville MA specifically). There is always, always, always an excuse. Nothing but "yes man" responses from the project manager. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their asses kissed. Not the case in this instance. I'm writing this as they still haven't finished the work. LOOK at the pics, consider how the job was written, conveyed, we were told no demo, and this was the garage and driveway for 2 weeks. After seeing the images of the dump truck in our neighbor's yard, the home office sent a kid to Home Depot to get some hydraulic cement. He slapped some in with a putty knife and said "all done". THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was I would have it back in a few days. The office approved us in MARCH for financing, and their office is telling them to grab a check. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls.

I had a a very difficult time finding someone to help with a bulkhead/foundation issue in…read moreFramingham. Almost all the contractors you find will do either the foundation or the bulkhead but not both. Most of the bulkhead contractors had a waiting list into next spring. I was lucky to eventually find Bella Masonry. Adam was a huge help explaining what my issues were and was very responsive throughout the process. His crew did a great job replacing my bulkhead and sealing where the bulkhead met the foundation of the house. I'd highly recommend Bella Masonry.

I hadn't even hired Adam when he spent an hour on the phone giving me advice about how to deal with…read moremy ancient fieldstone foundation. I had spoken with several other masons but it was quite clear that Adam was at another level than they were in his comprehension of the issues I was having. What a confidence builder. Generous and wise, Adam is an unusually engaged craftsman. I will be calling him again.

Please do not hire this company. They start at a reasonable price then find all kinds of things…read morewrong and the price keep going up and up. They pressure you to sign a contract for the work and the work is subpar. It does not meet code or professional workmanship. They sat in my house for couple of hours until i signed despite the fact that i told them i had to check with my attorney and would let them know in the morning. They refused to leave. I should have called the police right then and there. I did contact the police later that week when i saw the results of the job. I also checked with city hall to see if they had pulled a permit as I was told by them that they had the inspector coming next week. This was after they finished the job and wanted payment. Lo and behold city hall said no permit was pulled and no inspection was ordered. Their names are Freddie and Matthew. The work was done by 2 gentlemen who do not speak English. I will be taking legal action on this matter to recoup what i paid since I have to have all the work completely redone and it has comprised the integrity of our 4 season room. I also just recently lost my husband and they preyed on that. Unfortunately, i was scammed. I repeat, do not use them.

From the owner: Revive Masonry & Construction is a top-rated local masonry company providing the highest quality…read moreservices to our clients. For over 20 years, we have been helping our clients achieve solutions for their masonry and hardscape that best resemble their ideas and always fit their budgets. Revive Masonry & Construction is a Boston, based company serving whole of Boston.

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

We hired Fieldstone Foundation to work on a basement of a historic home that was built in the…read more1800's. Needless to say, they had their work cut out for them! Karl, Gary and their team were efficient & knowledgeable. They were excellent at communicating throughout the job. They stuck to the deadline (even when surprise issues popped up). We were very pleased with the results.

From the owner: We deliver high quality work and cheap rates and decades of experience.read more