The owner/staff are incredibly knowledgeable and take the time to educate customers on everything…read moreBBQ and smokers. Additionally, their inventory is far better than any other BBQ business I've visited.

It's nice to find one store with a wealth of harder-to-find BBQ supplies. In a paerfect world,…read morethey'd carry the Kamado brand and would be open longer hours. Still, the on-site staff is very helpful and I usually can find what I seek at prices that seem fair.

This is a great company for higher end products. They are very competitive on Napoleon grills and…read moreone of the largest dealers on the East Coast. Prompt delivery and setup.

Gas Fireplace Lights our World! After 30 amazing warm…read morewinters our gas fireplace finally died. Replacing it was challenging ( we visited and obtained estimates from several other places) but Lawn and Leisure of 103 Douglas Court, Sterling, Va brought us warm joy with a new Regency Gas Fireplace. T.C. was our salesman and helped by personalizing the entire process. We were given many pointers that led to success. Our fireplace was delivered in ten days while other stores said it would take several months to make delivery. T.C. recommended Dulles Solid Construction, owned by Gary Pulino as the contractor and he and his team exceeded all expectations. No detail was ovelooked and recommendations were spot on! This made the many decisions of mantel, surround stone, hearthstone and fireplace height easier. Since our gas fireplace was direct vent, siding had to be removed outside and all inside bricks removed with skill. The finished product is beautiful and all stonework installed to perfection. This winning team prepared us for a warm winter and we have been enjoying it since October. Thank you Lawn and Leisure and Dulles Solid Construction for a job well done! Edward Valaer Jr

I've been a customer here for over 2 years and have LOVED not only the experiences I have when…read moreshopping here, but also their selection, customer service and knowledge of smoking, BBQ'ing and seasonings!! I even came here to buy my XL BGE over a year ago! But, one thing we definitely do is have a pantry stocked with DP seasonings! I seriously don't know of any other brand of seasoning that is better (across the board of flavors) than DizzyPig! Recently, we attended their DizzyFest, the 2nd one we've ever attended and it was AWESOME! If you get a chance to go - GO!!!! But seriously, if you're seeking amazing BBQ'ing/Smoking help or knowledge and all the equipment needed to smoke meats (or veggies) properly, this is the place!

I happened to stumble on the physical location of Dizzy Pig purely by accident - I saw the name on…read moreGoogle Maps as I was perusing the area for directions to another business! Stopped in after I was done conducting my business in the neighborhood - was not sure if I was going to find a place selling BBQ meats or what. What I did find was a place selling The Green Egg, grilling tools and accessories, wood chips, and all sorts of rubs, spices, and sauces. I'm a sucker for grilling and so found a few kitchen/grilling tools I decided I must have - a new grill spatula, a pair of grill tongs, a Jalapeño corer, and a fruit coring tool. Check Dizzy Pig out if you are in the area - although it has a Manassas address, I think it's closer to Gainesville, VA...

A colleague of mine found a preowned washer and dryer here for cheap, so I swung by when I moved…read moreinto town to see what was available. During the few weeks I waited, nothing was available, but they do have new appliances available all the time. It can be difficult to find a matching set since they have a good selection, but very few of each available at a time. They offer delivery for a small fee. I ended up buying my set at another place, but I would definitely consider this place for future purchases. They have a wide variety of refrigerators, stoves, grills, microwaves, etc. to choose from.

Service, service, service. When we remodeled our kitchen a few years back, I checked pricing at…read moreseveral stores and found them all to be within about $100 of each other on 5 appliances. My wife liked the features of the models we looked at here the best. The best price was in Altoona 35 miles away, but by the time I included the delivery charge it was a wash. A few years after installation we received a letter from the manufacturer of our microwave alerting us to a problem that could result in a fire. The instructions said to unplug it immediately and contact our dealer. I called and talked to Mr. McGee the owner and was pleasantly surprised to hear that not only was he very knowledgeable about the problem, but that he also had the parts in stock and could fix it immediately. One day later my repairs were completed and at no charge. Last Thursday my wife said the ice maker was not making full size cubes. I once again called to have a technician repair it. I talked to one of the service personnel who while writing up the service order ask me when we changed the filter last. I told him I wasn't sure to which he replied "I would try replacing that before we come out". I went into the store and picked one up that day. Problem solved. This saved me the price of a service call. Now that's service! I won't go anywhere else. Responsive, dependable, and honest. It just doesn't get any better than that.

I found a part for a 1950s light that was not in stock at Home Depot! Andy immediately helped me…read moreand went above and beyond!

They have almost anything you'd need from Lowes or Home Depot, except there are actually nice…read morepeople you can easily find if they don't find you first who will lead you to exactly what you need, even if you don't know exactly what you're talking about!

Shopping for new fireplace doors/screens we stopped in here for information. WOW - we learned a…read morelot! Originally expecting a casual retail experience, we learned about draft, airflow, firebox issues, door design and finishes, and more. None of this was designed to upsell us. Rather, it was to more fully inform us to help make a wise decision. It seemed this place wanted to ensure we would be fully satisfied. I recommended The Fireplace Shop create a YouTube video to inform potential customers of fireplace basics BEFORE visiting. The information was that good. Our plans to DIY replace a collection of hardware store fireplace doors and grate and have a separate company do a chimney inspection/repair are gone. Bad idea! If we do this job, we'll do it right! BTW- our solution was NOT to hire the Fireplace Shop to do the job. They have trusted referrals for a comprehensive one-stop solution. That's what we want! My advice to others is to go with questions and an open mind. Be patient and you may be rewarded with a bounty of useful information. Thanks! Also - I was given a storeroom tour as we talked. There is a lot more to this place than the front showroom.

These brothers Dan and Chris are experienced and really know the fireplace and outdoor BBQ…read morebusiness. If you're looking for a fancy place with slick salesmen, this is not the place for you. We were looking for a Heat n Glo fireplace unit. Dan gave us a great price and was able to find us our fireplace in the midst of supply chain issues. Dan gave us great advice about installation. Plus, while in the shop, we also found a mantle that will work out perfectly. We can't wait to enjoy our Heat n Glo fireplace.

The service is amazing. My Subaru key fob battery was very low, but the Gods were kind enough to…read moreallow me to drive from Poolesville where I had been, to Strosniders in Bethesda, Unfortunately, the folks I called first at ASAP Locksmith were MIA, after 2 calls, and telling me to keep my phone close because someone would be calling me immediately. Stosniders in Bethesda was so welcoming. It is simply their culture. They are happy and totally professional. The total for a battery replacement charge, $5, plus the 2 pk I purchased, came to, $15.59. Money well spent!

Sadly, after coming here for so many years - ever since it opened (we were there on opening day),…read morewe are saying "no mas" to the Kensington store. Why? Most would say high prices - but there is a convenience factor, and a safety factor (no sketchy characters in the parking lot - are you paying attention, Home Depot Aspen Hill?), and most importantly, the regular dollars-off coupons, which make the higher prices somewhat more palatable. So lets explore for a moment. Wouldn't you think that after so many years of coming here 2-3 times a week on average (sometimes more, sometimes less), at least someone there - one, maybe more - would recognize us? But it never fails. No hello, no "nice to see you," nothing. Instead, it never fails - one particular cashier NEVER fails to ask, "are you an Ace Rewards member?" Well, let's see - I was here yesterday, and the day before, and the day before that ... and you asked the same question - and I'm wearing the same paint-stained t-shirt - and I just handed you one of your coupons (which are for members only) - so, what do you think? So irritating. But, not the end of the world ... until the final straw. First, I'm in the nuts-and-bolts, serve-yourself isle - been there at least 100 times - and the same fellow (older) walks up and says, "so, do you know how to count up your items and mark them down?" Yes, old timer, I think I can handle that - let me see - four bolts, four washers, four nuts - yup, got it!! Again, not the end of the world - but really, how many times does this guy have to see me ... okay, never mind. Got what I needed and head to the checkout - I have lots and lots of items, about $100 in total. I avoid the "are you an Ace Rewards member" fellow and head to the other cashier. No hello, how are you, etc. She rings up the items and I put down my $10 off coupon - and she says, "that coupon won't work." Her logic - one of the items (and I have many) is "already discounted" by one dollar. So I say, okay, take that item and charge it separately ... she struggles with that a bit, and I still have over $50 and therefore, $10 off. And she says, "that coupon isn't valid because these items aren't discountable." So I say, "which items - all but one are Ace branded items - and where does it say on the back of the coupon that any one specific items here is not discountable?" Of course, the coupon says nothing of the sort - just some vague boilerplate language. After some further back-and-forth, she clearly is incapable of explaining her reasoning and clearly is making up the rules as she goes along. So I say, "tell you what - no sale - and tell the manager that you caused a no-sale of $100 of goods, over made-up rules that you can't explain." Remember, this is over a $10 coupon, which is a 10% discount off already inflated prices. (I also had the lesser $5 off $35 coupon, but - no deal!). I end up going to the big box store (Lowes Gaithersburg) and getting the same items, for much less money than what I would have spent, even if she had granted the discount. In a nutshell - what should be a friendly, local hardware store, where maybe not everyone knows your name but hopefully someone does, is nothing of the sort. Just a high-priced, limited-inventory place that I will avoid - and that, after spending thousands and thousands of dollars at this store over the years. We were so glad when it opened, replacing Hardware City - which was the world's WORST hardware store. But, we suppose the ghosts of poor customer service and overpriced items have not abandoned the building. So - Beetlejuice, Beetlejuice, Beetlejuice - avoid those ghosts of the past and endure the big boxes. One day maybe we will have a local customer-oriented store - the Bethesda store is somewhat better, but parking is a nightmare - sad to say, but unless it's an absolute emergency, we won't spend another penny in this store - ever.

The owner Mike came to service my grill and I bought gas logs a brand new fireplace and he…read moreinstalled the fireplace in no time serviced grill and it was awesome. My fireplace looked beautiful I had an old wood burning and I switched to gas logs with a remote I love it and grill looked brand new he cleaned it painted it it literally looked brand new he worked efficiently but was not there for long about an hour and half and 20 minutes of that time we were just talking and Mike is great I'll continue to use him for my needs. He also cleans dryer vent furnaces mailboxes flag pools stoves heaters firepit H20 tanks gas lines gas lights / electrical led lights and he also does installation for gas lines heaters And his prices are very fair extremely pleased with the service very happy.

Can't get in touch with I think they are out of business. Phone disconnected. Very disappointedread more

The location is one of the smaller Ace Hardwares. They have about 4 or 5 spots right out front and…read morethen more parking across the street. Backing out of their main parking spots goes right into the street, so it's a bit difficult. You just have to be extra careful of oncoming vehicles. I picked up some items from an order I placed on their app. There was no line, the employee assisted me right away, and he saw I was in a camwalker boot, so he offered to assist me with loading really heavy soil into my vehicle. Great service, great experience, and would recommend!

Very convenient having this store in the neighborhood. Picked up salt/ice-melt before the storm. I…read morecalled ahead and they told me they only had 50lb bags left. Turns out a 50lb bag of ice melt isn't that big (I was thinking equivalent size of dog food). Helpful service, wide variety of products. Shop local!

Updated: Yes! I do think next time we will consider checking out our next appliance at Orsini. I…read moreguess the appearance from the front as someone drives by isn't quite the same as those Big Box stores. I do understand the need to take care of one's customers. They were great fixing appliances but then we were told that they will only fix appliances that you buy from them. 5 stars for servicing/Great ! 4 stars for limiting of servicing. Bummer.

My fridge died and I asked friends if there was anyone they'd recommend for appliance…read morerepair/replacement. Several mentioned Orsini's, and I am so glad they did! From Hayley in the office, who took my specs and diligently searched to find the perfect replacement, to John and Tre, who delivered/installed the new fridge and hauled out the old so efficiently and professionally, everyone I came in contact absolutely represented this company well. I know I could not have gotten the same level of service and ease from a big-box store. I am an Orsini's customer for life! Note: Profile location should be Harpers Ferry, WV, not Oakton, VA, but it's not updating on Yelp.