Overcharges, poor service and at the end of the year. Once you signed the contract, and they have…read moreyour credit card, the sky is the limit. We ended close to 10K for pool service for the season. Beware.

Good company to work with. Had a constant issue with algae in the pool and one company immediately…read moretold us we needed to replace the entire filter without coming out to look at the problem. With Hydro Pool & Spa, not only did we not need to replace the filter, but with the recommended supplies and a new pressure gauge for the filter, our Pool went back to being operational and we were able to remove the algae with no issues.

Great counter service. They knew just what I needed. Looking for faucet parts for a 1939 bathroom…read moresink. I looked online, I did the Lowe's and Home Depot thing and nothin'. Someone referred Ferguson's to me, problem solved. I wished I knew about them sooner. Now they are my go-to plumbing supply. Ya don't need to be a contractor to use this location in Airpark/Gaithersburg. Thanks to those there who helped me out.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Gaithersburg, MD area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

I went here several times but didn't end up using them due to a personal contact getting me a…read morebetter deal but they were patient, professional and well supplied. Great advice as well.

When we were initially planning a complete kitchen renovation and met with a few kitchen design…read moregroups in the Bethesda and Columbia areas, and talked to friends who had purchased appliances, we heard over and over that ADU was the place to go. We had decided on some of the appliances we wanted to buy (Wolf induction range and steam oven, Sub-Zero refrigerator) and visited the ADA showplace in Gaithersburg on several occasions to decide on sizes and other appliances we needed. We ended up buying all of our kitchen appliances at ADU; this turned out to be efficient and a lifesaver when we had a size issue with the microwave drawer and needed to switch it out for a different model that fit better in the island cabinet. ADU carries a wide selection of quality appliance options and offers some discounting as well. I could not have imagined getting 7 appliances at 7 different places, managing those deliveries and schedules, and so on. We ended up working primarily with Kyle Gladden over the seven-month process from planning to complete installation. He showed us various appliance options, answered questions, and worked through many details over the months. Going with ADU was the best approach for us as Kyle knew the big picture of what we were trying to accomplish and when, and it simplified deliveries, asking questions, and making changes. Kyle is pleasant, professional, responsive and very easy to work and communicate with. When you are undertaking such a big project you need to work with pleasant people who can help you get the job done! It's a necessity! On occasions when Kyle was out, we could easily reach someone else who could help us in the office. Everyone we encountered in the office and the phone was pleasant, knowledgeable, not pushy, and responsive. We're happy to recommend ADU (and Kyle) for new appliances.

I've been doing business with Tom Gross of Fireside Stone & Patio for years. I've never been…read moredisappointed--always receiving the highest quality of product, exemplary service and professionalism--all with a personal touch. I purchased a grill from Fireside, which is still going strong after many years. Fireside installed our spectacular 2500 square foot patio, completing it under the scheduled time table. And that's just on the personal side. Tom and Fireside have also done 2 gas fireplace installs complete with stunning stone work, handsome mantels, and custom hearths--one in an office, and in a lobby for my business/organization. They each "make" the room and are the centerpiece for gathering. Integrity. Quality. Personableness. Professional. Prompt response. Fair price. High value. That has been my experience with Tom Gross & Fireside. I'll never go anywhere else.

I was fortunate to have Cole and Mike from Fireside Stone & Patio work on my gas fireplace this…read moremorning. It hasn't worked for several years, and I was dubious about it ever working again. However, Cole and Mike had it working in about 10 minutes. They then cleaned the fireplace. Cole took the entire fireplace apart and cleaned every inch of it, inside and out, even the logs! I didn't realize how dirty the fireplace was until I saw it clean! It now works, and looks great. I would recommend Fireside Stone and Patio to anyone needing service.

Todd Spenser at M and M appliance sales provided the excellent kind of sales service you will only…read morefind at a local retailer. Todd not only answered the phone on a Friday after 4pm, he continued to work with me through Saturday! I had very unique requirements for 3 kitchen appliances due to space, access to electricity, water. Todd found me excellent appliances (I checked the prices and they were identical to the box stores.) SO IF YOU WANT FRIENDLY, FOLLOW-THROUGH SALES AT FAIR PRICES, CALL AND ASK FOR TODD.

I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

A man named Ish followed myself and my friend around the store attempting to force a sale. He…read moreapproached us three times, pressed me for my phone number, and to give up money I don't have. Until I directly told him I had 0 money to give, did he leave us alone. I wanted to buy furniture from this store in the future, but we don't feel comfortable going back in person if this is the behavior to expect.

On our initial visit to Ashley, we were greeted by Ish Verma, a genial and knowledgeable sales…read moreassociate. We had not fully clarified our vision for the living room, but Ish was extremely helpful to that end. We returned some weeks later, and Ish once again was very helpful in finalizing our purchase. We were far less pleased with the check-out process. The associate behind the counter indicated that delivery could take place on Thurs, Mar 12. However, on the 12, we phoned to get a sense of timing, and we were told that we were not on the schedule, and that our chair (A floor sample) was not yet moved to the warehouse to be together with the couch (though 2-1/2 weeks had passed.) I asked to speak with the manager. He was not there. I asked that he call me. To this day (A week later) I never heard from him. The delivery process, when it finally happened yesterday, was top notch: Punctual, capable, and efficient. In sum: Kudos to Ish and to the delivery people. If there were a score higher than 5, I would happily award it to each! As for the administrative team, even 1 is a generous score!

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

I needed a single reem of paper. Their prices are competitive with the office supply stores. Simple…read morein and out. I asked an associate where the printer paper was located. Instead of walking me over, they pointed towards the area. They said if they have any in stock, it would be there. Not the best assistance a customer could ask for, but sufficient.

I have been going Best Buy for 30 years. I have never have a horrible expense like this today…read moretrying to give business to them so I decided to go buy some iPods. They say they will honor the match pricing for $169 with Amazon . First they told me was $249 then when I showed them their own price on website advertise $179. I asked the manager" Mike" rude and unprofessional, arrogant person in the world. I told him I need six of them? He say no limited is only one. He told me that is the policy. He also quoted me Amazon will not allow you to buy more than two so I show him I could buy it and push purchase and then he just laughed at me. If that's how Best Buy do their business I will never come back . if you look at my history for 35 years I own your stock and I'm pretty much spent a lot of money. I can't believe for my favorite shopping shop now I regret this 35 years friendship.

Bait and Switch I reached out to BBQ Rescue to have my Weber…read moreIgniter replaced. Being a fairly capable person, I diagnosed the problem after ruling out everything else. They sent an email estimate before evaluating my grill. $125. I thought it was unusual to receive an estimate sight unseen. I agreed to this amount and was led to believe that after doing their own assessment, they would fix the issue (replace the igniter). No. The $125 is just the "House Call" during which they diagnosed that I need a new igniter. Of course they don't bring parts and don't come prepared to do the work. They offer to return with parts and perform a 3 hour surgery. It's not like an igniter kit is so rare! I almost never submit reviews. But my experience was not positive at all. It's a shame BBQ Rescue had to go to such lengths to avoid my business, waste my time, and take my money.

The technician arrived on schedule, and was courteous and professional…read more This was my first experience having my outdoor grill professionally cleaned; and after the work was completed BBQ Rescue has won my business for that project every spring moving forward. Thank you!

Calling chimney nation was a great decision! They arrived right on scheduled time ,did the job in…read moreno time and charge me the same amount was agreed at phone I will definitely use them again in the future

These guys are fantastic! They showed up on time and inspected my chimney, cleaned it, AND taught…read moreme about safely using my fireplace. I will definitely recommend to my fellow homeowners.