As a former pool owner, and a somewhat sophisticated buyer, my sister recently asked me to help…read morearrange her pool cover purchase/install. I picked Hydro Pool & Spa, in Gaithersburg (she lives in Woodbridge) because I had used them in my previous two pools. My sister was shocked by the high level or service and the great fit and timely install of her pool cover. FWIW: He was SLIGHTLY cheaper than the other two bids, but he provided service well above her (and my) expectations. Use others at your peril.

Overcharges, poor service and at the end of the year. Once you signed the contract, and they have…read moreyour credit card, the sky is the limit. We ended close to 10K for pool service for the season. Beware.

Great counter service. They knew just what I needed. Looking for faucet parts for a 1939 bathroom…read moresink. I looked online, I did the Lowe's and Home Depot thing and nothin'. Someone referred Ferguson's to me, problem solved. I wished I knew about them sooner. Now they are my go-to plumbing supply. Ya don't need to be a contractor to use this location in Airpark/Gaithersburg. Thanks to those there who helped me out.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Gaithersburg, MD area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

I went here several times but didn't end up using them due to a personal contact getting me a…read morebetter deal but they were patient, professional and well supplied. Great advice as well.

When we were initially planning a complete kitchen renovation and met with a few kitchen design…read moregroups in the Bethesda and Columbia areas, and talked to friends who had purchased appliances, we heard over and over that ADU was the place to go. We had decided on some of the appliances we wanted to buy (Wolf induction range and steam oven, Sub-Zero refrigerator) and visited the ADA showplace in Gaithersburg on several occasions to decide on sizes and other appliances we needed. We ended up buying all of our kitchen appliances at ADU; this turned out to be efficient and a lifesaver when we had a size issue with the microwave drawer and needed to switch it out for a different model that fit better in the island cabinet. ADU carries a wide selection of quality appliance options and offers some discounting as well. I could not have imagined getting 7 appliances at 7 different places, managing those deliveries and schedules, and so on. We ended up working primarily with Kyle Gladden over the seven-month process from planning to complete installation. He showed us various appliance options, answered questions, and worked through many details over the months. Going with ADU was the best approach for us as Kyle knew the big picture of what we were trying to accomplish and when, and it simplified deliveries, asking questions, and making changes. Kyle is pleasant, professional, responsive and very easy to work and communicate with. When you are undertaking such a big project you need to work with pleasant people who can help you get the job done! It's a necessity! On occasions when Kyle was out, we could easily reach someone else who could help us in the office. Everyone we encountered in the office and the phone was pleasant, knowledgeable, not pushy, and responsive. We're happy to recommend ADU (and Kyle) for new appliances.

I was fortunate to have Cole and Mike from Fireside Stone & Patio work on my gas fireplace this…read moremorning. It hasn't worked for several years, and I was dubious about it ever working again. However, Cole and Mike had it working in about 10 minutes. They then cleaned the fireplace. Cole took the entire fireplace apart and cleaned every inch of it, inside and out, even the logs! I didn't realize how dirty the fireplace was until I saw it clean! It now works, and looks great. I would recommend Fireside Stone and Patio to anyone needing service.

I've been doing business with Tom Gross of Fireside Stone & Patio for years. I've never been…read moredisappointed--always receiving the highest quality of product, exemplary service and professionalism--all with a personal touch. I purchased a grill from Fireside, which is still going strong after many years. Fireside installed our spectacular 2500 square foot patio, completing it under the scheduled time table. And that's just on the personal side. Tom and Fireside have also done 2 gas fireplace installs complete with stunning stone work, handsome mantels, and custom hearths--one in an office, and in a lobby for my business/organization. They each "make" the room and are the centerpiece for gathering. Integrity. Quality. Personableness. Professional. Prompt response. Fair price. High value. That has been my experience with Tom Gross & Fireside. I'll never go anywhere else.

I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

We renovated recently and were having a hard time finding the right refrigerator with the main…read moreissue being we needed a counter depth fridge that was tall -- our kitchen has high ceiling but not a lot of area. Clayton Lugo from M&M was great -- he was very knowledgeable, grasped our problem quickly, and presented great solutions. He also was very communicative and responsive when we had to change our delivery dates. After we moved in, our laundry machine broke and we called up Clayton without hesitation. I had never used an appliance store before as believed (mistakenly I think) that I could get the benefit from online reviews and Consumer Reports. Clayton changed my mind completely -- I now recognize that his experience and understanding exceeds what I can find from online reviews.

I had a great experience at Ashley Furniture HomeStore. My sales advisor, Ish, was amazing and…read moreextremely helpful throughout the entire process. He took the time to understand what I was looking for, answered all my questions, and made everything feel easy and stress-free. We ended up getting the Elissa Court 5-piece Next-Gen Nuvella modular sectional, and we love it! It was awesome working with him--I highly recommend asking for Ish if you visit!

On our initial visit to Ashley, we were greeted by Ish Verma, a genial and knowledgeable sales…read moreassociate. We had not fully clarified our vision for the living room, but Ish was extremely helpful to that end. We returned some weeks later, and Ish once again was very helpful in finalizing our purchase. We were far less pleased with the check-out process. The associate behind the counter indicated that delivery could take place on Thurs, Mar 12. However, on the 12, we phoned to get a sense of timing, and we were told that we were not on the schedule, and that our chair (A floor sample) was not yet moved to the warehouse to be together with the couch (though 2-1/2 weeks had passed.) I asked to speak with the manager. He was not there. I asked that he call me. To this day (A week later) I never heard from him. The delivery process, when it finally happened yesterday, was top notch: Punctual, capable, and efficient. In sum: Kudos to Ish and to the delivery people. If there were a score higher than 5, I would happily award it to each! As for the administrative team, even 1 is a generous score!

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

Please be informed, that Mr Gursimar is a salesmen extraordinaire!…read more When I entered BestBuy, he happily greeted me at the front desk. He saw my government badge, and called me by my last name "Mr Miller." Mr Gursimar, welcomed me to the back of the store, where refrigerators are kept and sold. There he asked what I was looking for: Make / Brand / Model / Cost. I informed him of my current fridge's measurements; and showed him a photo of its dimensions. He then validated the one I wished to purchase. Mr Gursimar went over the the mathematics twice, to verify that it would fit properly in my home. Mr Gursimar asked my address and what kind of house I lived in. We then set a date for delivery, and the disposal of my old refrigerators. Afterwards, he went over everything I needed to know and then walked me through the buying process. Mr Gursimar made it fun and easy to purchase our new fridge! He explained the receipt to me and made sure I understood it. Mr Gursimar highlighted with a pen, all of the important notes on the receipt: Day / date of delivery, "two haul a ways," and water hookup. Due to Mr Gursimar expertise, I purchased what I needed for about $2400 (round #) and I was in and out in about fifteen minutes. He's the best! And I applaud his impeccable service. Sincerely, Lawrence E Miller

I would give a zero stars if possible. DO NOT BUY AN APPLIANCE HERE. The install department is done…read moreoff shore location and they use AI to schedule your install. When you try and get a live person - they tell you to drive to the store. REALLY! Go somewhere you can actually get a local human on the phone. Worst experience ever.

The technician arrived on schedule, and was courteous and professional…read more This was my first experience having my outdoor grill professionally cleaned; and after the work was completed BBQ Rescue has won my business for that project every spring moving forward. Thank you!

Terrific service, reasonable prices. Our grill needed…read moreservicing, and Andrew/BBQ Rescue were referred to us by the people who used to service our grill. Andrew worked with me to order the parts we needed, and then returned to perform the service. It turned out once he got into it that the grill was too old and rusted to be worthy of repair, so we will be purchasing a new grill. Throughout, however, Andrew is a total pleasure to work with (as is his father, who also works in the business). Highly recommended.

Parking is limited. The place is kind of in the middle of nowhere, but this is still our go to spot…read morefor checking out indoor plants. My wife's plant journey started here 2 years ago when we came in and she saw a 50% sale during winter season and she got a cactus. That cactus started it all. Now we have plant shelves and stands all around the house with pepperonias and hoyas and any plant that's generally non-toxic to cats. But, we still drop in quite regularly to see what other variations there are. She is into plants. I am not. But, a while back, the owners had 4 new barn cats. I always walk in and make it a mission to find all 4. The black one is the shy one and is usually the hardest to find. Brazil is the easiest. Lately, I havent been able to find them though. Still liked the adventure.

Racist and aggressive staff!…read more During my visit, I was subjected to some of the most demeaning treatment I have ever experienced at a business. Multiple staff members treated me as though I were invisible. When I was acknowledged, I was spoken to in a condescending, belittling tone, as though I lacked the basic intelligence to have a conversation. Staff spoke about me negatively while I was standing right there. The was racism, deliberate, consistent, and witnessed by other customers who were treated the same way. No one should walk into a business and be made to feel less than human. Spend your money somewhere that actually respects you.