my landlord ordered new refrigerator the delivery boys Eric…read moreand Jack were really kind and professional they did excellent job the appliance itself works great but just wanted to say I really appreciated Eric and jack

Our daughter needed a new basement fridge and we chose Hagedorn's because we have always been happy…read morewith them in the past. Our sales associate, Charlie Gilmore was friendly and very knowledgeable. He got us just what we needed at a good price. The delivery was complicated. However, Jack and Eric were so pleasant and professional and took care of things quickly and efficiently. We are so happy to o have dealt with Hagedorn's and I can't imagine ever going anywhere else for our appliance needs.

We purchased a new home we went to Lowe's purchased a brand new Maytag washer and dryer the same…read moreexact ones we had at our other house. We are at 31 days since purchase they had delivered leveled everything and the washer sounds horrible. I've checked 10 times over that it's level. I called Lowe's. They refuse to do anything. They said well if you had purchased under Lowe's credit card, we could've helped you guess what I did and then her answer was your one day over. Don't waste your time shop at Menards or Home Depot. If I had called them they would've been here already replacing it. Now I'm stuck waiting weeks for Maytag to even come look at it and every time we start it wakes the newborn baby up.

Everything was not good after the sale! I do not recommend buying Kitchen renovation from Lowes …read more Very poor results for us and Lowes Corporate does not care . Customer service after the sale is extremely poor and difficult to navigate their processes . The customer service folks they refer you to do not care either . BEWARE of the famous line that" your issues belong to a third party and Lowes does not control that . " The important things like delivery , installers, etc . Terrible experience ! Do your research first!

We have used this company twice. Once for our front loading dryer, and recently, our refrigerator…read more Very affordable and knowledgeable. While making the recent appointment, the friendly lady told us a lot of information on problems with refrigerators. We learned more from her than the stores we shopped in. When they came to fix our refrigerator, they gave me the 101 on airflow, fixed the fridge and even looked at our standup freezer and gave me pointers to help it run more efficiently. Highly recommend CAP and will refer to my friends.

Had a refrigerator that wasn't getting cold enough. Gary came out promptly, cleaned the dust that…read morehad accumulated and fixed the broken fan. $167. A couple days later and the problem still persisted. Asked him to come back and he added Freon while I watched. He told me that it was a closed system that he would have to splice into. I was kind of nervous about that because I thought the freon would leak possibly. He assured me that it was not a common issue. The fridge and freezer and icemaker started working the way they were supposed to, but after a couple months, I started to notice a warp in my floorboards. I wasn't even thinking about the refrigerator repair. Thought maybe some water had been spilled. Problem kept getting worse and finally I pulled the refrigerator from the wall and took the back plate off and saw that water was dripping condensation from the saddle valve that he put on. I sent him a picture of said saddle valve and he denied ever putting it on after I sat there and talked to him about it while he was doing it. He literally told me it was a closed system and the only way to add Freon was to splice into it.. No one else had ever worked on my fridge. This was all via text message. The next thing I know he is calling me. He wanted to know what the problem was, and I explained. He denied ever installing the saddle valve and told me that he would never put one on and that the condensation was from ordinary every day humidity. I've had this refrigerator and floor for 14 years without a problem. He asked me if there was a charge for a saddle valve on the invoice. He said that if he would have put one in it would've cost $16. (It is interesting how he knows exactly how much one costs when he never installs them.) He asked me what he wanted me to do. I said fix it. He told me I was lying and said screw you and hung up the phone. This guy is a hothead. Beware.

So my first visit here was for a serger lesson I paid $50 up front for…read more Sadly we discovered my machine needed repairs first. I give high marks to the repair team for their awesome work. This machine belonged to my mother and since she's passed, the sentimental value has gone up for me. On my second visit, a reschedule to try again, to learn how to work my serger, I forgot the instruction book. The women did explain a little of the basics but could not teach or explain "anything" else. In the brief 10 minutes she spent with me. She spoke to me in a slight sarcastic tone and used words describing functions as if I knew what she was talking about. As she offered her future assistance, if I would come back with the book, a lady from the back offered me a $20 discount. My instructor (I'll use that term loosely) jumped in to debate this and said "she's coming back" I said I'd like to take the $20 dollars off and try on my own. Sorry I forgot my book, I'll take the hit for that. But this women could use a lesson in friendliness. I feel ripped off and embarrassed. All I wanted to do was hurry up and leave after that!! Good bye Luke's, won't be seeing you again.

Excellent service delivered early charged what he said. Carried machine out for me. Recommend highlyread more

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.

Vivian at Recker & Boerger went above and beyond to answer my questions about some features on my…read morenew washer. She was not my original salesperson but she took the time to help me anyway. Kudos to her for excellent customer service! I would highly recommend R&B. I used them for all my furnace and a/c work too!

Trevor was friendly, professional and explained things clearly. So glad to have our 40 year old…read moreKenmore dryer heating up again! Thanks A-1 Appliance!

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!