Gerry was SUPER easy to contact and actually answers his own phone. There are is zero call center…read morerunaround to deal with. Gerry got us on the schedule for the next day and had me send him a pic of my dishwasher model & serial numbers do he could be prepared. Gerry showed up on time, diagnosed the problem and fixed it on the spot. We felt like his services are very reasonably priced and we won't be calling anyone but Gerry in the future. Support your local repair services!!

The service was done, quickly, efficiently in a matter of small amount of time. They were on time…read more They were friendly, very informative about the work they were doing.

Still one of the best tools made. Sure most people don't care about what wrench or screw driver…read morethey use, Put your hands on a good tool and you'll never go back to a cheap one. Small town service like is used to be.

Carrie at Winsupply helped my husband and I while building our new home. She was very patient and…read morehelped pick the perfect cabinets, vanities and plumbing supplies for our whole home. Would defiantly use again if we ever needed anything.

Bought plumbing parts for a main line leak, that were in stock. Told them when purchased not sure…read moreif it would be a 3/4 or 1inch so I bought both. Returned the other. 30% restocking fee. Love supporting local supply houses, but will never set foot in there again.

The page asks "What could improve?". To start with, you need to get better communication instore…read more No one seems to be on the same page. We have been told so many different things by different managers that no one knows what is going on. We are currently waiting for our 5th refrigerator. The first 4 were damaged. We spent several hours this weekend getting another delivery set up for today, only to have Lowe's cancel. Personally, I think they has no intentions to deliver today and just lied to us to get us off of their backs. We have talked to several managers, customer care, Lowe's delivery service numerous times. Each one has a different story. This is the Lowe's in Lawrenceburg Indiana. Carl Lee

We purchased a new home we went to Lowe's purchased a brand new Maytag washer and dryer the same…read moreexact ones we had at our other house. We are at 31 days since purchase they had delivered leveled everything and the washer sounds horrible. I've checked 10 times over that it's level. I called Lowe's. They refuse to do anything. They said well if you had purchased under Lowe's credit card, we could've helped you guess what I did and then her answer was your one day over. Don't waste your time shop at Menards or Home Depot. If I had called them they would've been here already replacing it. Now I'm stuck waiting weeks for Maytag to even come look at it and every time we start it wakes the newborn baby up.

This was my go-to for appliance purchases for years, however, we recently purchased an LG…read morewasher/dryer. The dryer needed to be set up to side vent, so I paid extra for them to do it. Well, they broke the side venting kit and left my dryer venting to the inside of the dryer itself! A huge fire hazard. As I was trying to connect it back myself I noticed quite a bit of lint, so I pulled the pipes out just to find that my new LG washer/dryer was a used model. Update: Lee & Jack's eventually agreed to replace the unit.

Great people, great prices and professional delivery and installation. I have shopped here…read moremultiple times and their prices cannot be beat. Their delivery area is vast, for a small shop in Batavia. But, their pricing, as I said, just can't be beat. If you need appliances, give them a look first.

Very responsive and get you what you need !Got a wash and a dryer from them glad I found them when…read moreI did

Don't bother with this place. It uses an automated answering system. If you're not in their service…read morearea it will cut you off. I was looking for appliance parts before the Fourth of July and needed an icemaker for my moms fridge. I was checking to see if they had parts but since they didn't answer I will never know. Guess we'll order online and my nephew can replace it for them. I wonder how big their service area actually is since we we were less than 30 miles away?

Had a refrigerator that wasn't getting cold enough. Gary came out promptly, cleaned the dust that…read morehad accumulated and fixed the broken fan. $167. A couple days later and the problem still persisted. Asked him to come back and he added Freon while I watched. He told me that it was a closed system that he would have to splice into. I was kind of nervous about that because I thought the freon would leak possibly. He assured me that it was not a common issue. The fridge and freezer and icemaker started working the way they were supposed to, but after a couple months, I started to notice a warp in my floorboards. I wasn't even thinking about the refrigerator repair. Thought maybe some water had been spilled. Problem kept getting worse and finally I pulled the refrigerator from the wall and took the back plate off and saw that water was dripping condensation from the saddle valve that he put on. I sent him a picture of said saddle valve and he denied ever putting it on after I sat there and talked to him about it while he was doing it. He literally told me it was a closed system and the only way to add Freon was to splice into it.. No one else had ever worked on my fridge. This was all via text message. The next thing I know he is calling me. He wanted to know what the problem was, and I explained. He denied ever installing the saddle valve and told me that he would never put one on and that the condensation was from ordinary every day humidity. I've had this refrigerator and floor for 14 years without a problem. He asked me if there was a charge for a saddle valve on the invoice. He said that if he would have put one in it would've cost $16. (It is interesting how he knows exactly how much one costs when he never installs them.) He asked me what he wanted me to do. I said fix it. He told me I was lying and said screw you and hung up the phone. This guy is a hothead. Beware.

We have used this company twice. Once for our front loading dryer, and recently, our refrigerator…read more Very affordable and knowledgeable. While making the recent appointment, the friendly lady told us a lot of information on problems with refrigerators. We learned more from her than the stores we shopped in. When they came to fix our refrigerator, they gave me the 101 on airflow, fixed the fridge and even looked at our standup freezer and gave me pointers to help it run more efficiently. Highly recommend CAP and will refer to my friends.

All went very well. John diagnosed the problem (belt replacement) over the phone. Turns out he…read morelives within a mile of us. Checked out the situation, made the belt replacement. Quality job, fair price. He gave a detailed explanation. Apparently, Maytag is not what they used to be but this machine should last a least a few more years. So it might out live the washer. We'll see. A previous repair contractor said just buy another one. That was about a year ago. I figure a $250 repair beats a new dryer at Big Sandy's with less features in the $1000 range . Although it's made in the USA. Well see

John was very rude. I had requested a quote for an appliance repair that involved just reattaching…read morereceptacles to burners. It did not require any new parts. John gave the quote I informed him that a friend fixed my stove at no cost. His response was very unprofessional and rude. He stated to never contact him again. I would not recommend him to repair anyone 's appliance .He did not have to take it personal that his service was not needed.