Highly disappointed. I had dental work there. However they do a poor job with claims. I paid my…read moreentire balance on my last visit in December and left there with a zero balance. Then 2 weeks ago I get a statement that I owe $700.00 with a previous balance that is over 60 days past due. Now all I had in December was cleaning and they did x-rays. i also have 2 insurances. I have called and left messages requesting a breakdown of where this balance is coming from so I can compare it to the EOBs from my insurances. I cannot even get that from them. they are suggesting more work. I would be an idiot it I have them do anything after this.

I went there for an emergency because of the easy way to schedule online, but it was a disaster…read more The dentist put in a bridge and I am in constant pain a week later, it doesn't fit correctly, and now I am going to another dentist and hoping that they can somehow repair the damage. Every time I call I'm told they will call back but they never do!

I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

I went in for my consult and was met with friendly staff and a bright inviting office. Now, this…read moreis coming from someone who is deathly afraid of dentists. I had a very traumatizing experience many years ago and I try everything I can to not go. Unfortunately there are times when you just have to suck it up and make an appointment. That being said, the staff was so welcoming and made me feel comfortable the moment I walked in, to going back to a treatment room, and Dr Downey was amazing. She listened to all my concerns and my fears and was reassuring. She made sure I understood all my options and was respectful of my concerns. I do have to go back for the procedure but I feel a bit more comfortable knowing I'm in good hands.

Had oral surgery and was told it would take 3 weeks for biopsy results. It has been 6 weeks now…read moreand I still cant get an answer.

If you're someone who dreads the dentist -- I mean full-on, high-anxiety, "maybe I should cancel"…read morekind of dread -- Dr. Kent and the Dental Studio team are truly AMAZING. From the moment I walked in, the entire staff was so kind, patient, and understanding. They really know how to work with patients who are super anxious (hi, it's me ‍). I was honestly ready to back out of the appointment, but I'm so glad I didn't. They made me feel safe, calm, and heard every step of the way. Dr. Kent did such a great job that I actually scheduled my next appointment before I even left -- that's saying a lot for someone with severe dental anxiety! The office is clean, welcoming, and they work with most insurance companies, which made things even easier. If you're nervous about going, this is the place you want to be. By the way the waiting area and exam rooms are so clean and beautiful the beach them I absolutely love! Tell them I sent you!

After coming here for years I have not been able to get an appointment in the last year…read more Unfortunately. I can no longer promote this dentist office. Having to wait 6 months for a cleaning is unacceptable. Time to hire more dental techs.

So, my family and I started coming here in 2023. They squeezed me in for an emergency bonding of a…read morefront tooth and I went ahead and scheduled our bi-annual appointments shortly after. The hygienist chipped the bonding again during that cleaning and they repaired a few days later. Went today for cleaning and the hygienist chipped the bonding again and it's being blamed on me "clenching" my teeth. I've never been a clenched or grinder. They won't get me in to repair for weeks and they acted like they did nothing wrong. Why is it only breaking when your office cleans my teeth? So the search for a new dentist begins again. Before I realized the chip had happened everyone had been nice and polite, but pointing out the chip happened in office made everyone blame me.

Today was my last straw using Gentle Dental. My daughter and I have been going there about 3-years…read more We have never seen the same hygienist twice and all have stressed all the negative things you 'might' have wrong, rather than give the exam, and wait for results. The first few visits we had the same dentist and liked her, but she left, and we learned (from staff) they have high turnover. We had routine appointments scheduled months 4-months ago; the practice needed to reschedule us due to vacations the soonest they could get us in was next week - I have a family emergency and need to be out of town next week and called to reschedule. I was told it will be another 6 months before we can be rescheduled. I canceled the appointments and am looking for another dentist.

I recently visited Dr. Folck's office for some fillings, and I couldn't be happier with my…read moreexperience! From the moment I walked in, the staff made me feel so welcome and at ease. Their friendliness combined with the calm, clean environment truly sets this place apart. Dr. Folck is absolutely wonderful--she is kind, gentle, and genuinely cares about her patients. During my procedure, she took the time to explain everything, ensuring I was comfortable all the way through. What I particularly loved was the view from the treatment room; it's beautiful and relaxing, which made the whole experience even more pleasant. I highly recommend Dr. Folck for anyone looking for a compassionate and skilled dentist. Thank you for a fantastic visit!

I've been going here since my mom coerced me into leaving our prior dentist. She started going here…read moreand was shocked at how amazing their customer service was, as well as how thorough Dr. Santos is. I used to love coming to the dentist (we all have our quirks, people!), until I had a bad experience at our prior dentist. I decided to give Smile By Design a go, and I love it (although I can't say I LOVE getting dental work done- I'm now a normal person that dreads the dentist). I've had filling removal & re-fills done, and I expressed my fear & anxiety to Dr. Santos, and she was so calm and patient with me during the entire procedure. That first experience I had with her made me feel totally comfortable and I trust her completely with my teeth. I think they do offer a lot of options, and some people are put off by that, but I'm gonna tell you- I bought that expensive Bluetooth toothbrush they offered me, and while the Bluetooth part is whatever (IMHO), my teeth have never felt better and my hygienist notices a difference in my teeth (which I totally believe!). My teeth feel like I just got a cleaning every single time I brush with it (which is nightly). Dr. Santos also suggested I get a soft night guard, and while my insurance doesn't cover that, I saved my pennies and got fitted for it. In summary, I do feel as though this dentistry has my teeth in their best interest, and I would recommend anyone going here! If you've had bad experiences at the dentist, be honest with them about it and I think they'll baby you like they baby me. We need it!

This is the best dental place I've ever been to. I normally avoid going to the dentist, and…read morealthough having to go is still not my favorite, they make me feel at ease. Everyone- I mean as soon as you walk in, up to walking out the door, everyone you interact with will make you feel relaxed and take great care of you. Also, they do amazing work. Dr. Oliver is the one that always takes care of me. He gave me my smile back. He's awesome! Dr. Snyder works on my kids, and she is just as awesome. Their very first dental visit, they were nervous at first, but they left happy and smiling. They told me they were comfortable, and everyone was very nice. We haven't gone to any other place since.

I can't say enough great things about Courthouse Dentistry, (formerly Princess Anne Center for…read moreDental Art) my dentist Dr. Casey Snyder, and hygienist Stephanie who cleaned my teeth this morning. From the moment I walked in, the friendly staff greeted me with smiles. The office was sparkling clean and peaceful with tranquil music playing. Stephanie was so gentle yet thorough as she cleaned my teeth. She explained everything she was doing and checked in often to make sure I was comfortable. Dr. Snyder was very friendly and personable during my exam. She took time to answer all my questions and ensured I understood my dental health. The level of care I received was exceptional. My teeth felt incredibly clean without any sensitivity or irritation afterward. It's clear Dr. Snyder and Stephanie truly care about their patients. I've never enjoyed a trip to the dentist as much as I did today. Their state-of-the-art office provides a relaxing environment and top-notch dental care. I wholeheartedly recommend Dr. Casey Snyder and Stephanie for all your dental needs. Their expertise, kindness, and stellar service make any dental appointment pleasant and even enjoyable. My smile has never been brighter thanks to this amazing dental team! I'll be recommending Courthouse Dentistry VB to all my friends and family.

I went to a new dentist for the first time today, and I have to admit--it was a really great…read moreexperience from start to finish. The front desk staff was welcoming right away and even thanked me for completing my forms ahead of time, which was a nice touch. The dental assistant who took my X-rays (I'm assuming that's what it's called) came out to get me and was super kind and easy to talk to. She explained everything as we went and made sure I was comfortable the whole time. After the imaging, Dr. Hernandez came in and went over everything they found. I honestly don't remember ever having a dentist be that thorough. He took his time, explained things clearly, and made sure I understood what was going on and had all my questions answered. This was just the first visit--they'll do the cleaning and anything else at a follow-up--but overall, everyone there was wonderful. It's hard for me to even say this, but I'm actually looking forward to going back. I told my youngest son and his wife (who are local and looking for a dentist), and they are eager to be seen by Dr. Hernandez and his staff!

Love this place! I came after being with the same dentist for over 20 years and was pleasantly…read moresurprised. Once I got to the back, the tech and Dr Cox were amazing! They were so kind, thorough, and explained everything simply. I was even able to get my appointments faster than expected; a huge plus! The office is clean and updated. The front desk staff could use a bit more spunk, but they were still helpful. I look forward o my next appointment.