Staff are always polite and helpful!…read more You can usually get an appointment in person with a doctor within one day or a video appt within the hour. Portal to book appointments is easy enough to use. The exam rooms are clean. This office/company has met all my expectations for my medical care needs.

Steven Navarro and his team are awesome! He takes the time…read moreto really listen each time I have had to come in for an appointment. I come away feeling like I have a for what maybe ailing me. His staff are friendly and accommodating as well! Brooke Barre at the Bressi Ranch location has also great to see. I recommend both of these practitioners highly.

I have seen Dr Falconio for 15 years. I followed her from Encinitas to Vista. She is compassionate…read moreand thoughtful and kind. I had sciatica and she referred me to an orthopedic specialist .She is very thorough and compassionate, and her office is great.

Wonderful Doctor, listens, asks questions, does not rush you. Staff is also wonderful. No…read morecomplaints only praise. Annie M.

This practice has gone downhill tremendously within the last year. I was a patient of Dr. Hurd's…read morefor 8 years and occasionally would see Dr. Patel for things as well. A few months ago I went to urgent care for this chronic neck pain I was having. After doing some x-rays, the urgent care doctor said I need to go to physical therapy and have my PCP send in the referral. 4-5 days later, Dr. Hurd finally sent in my referral. After a month of physical therapy, my physical therapist requested additional visits since the insurance only gave me 7. The insurance approved more visits and just needed a signature from Dr. Hurd so I can continue with my physical therapy. It literally took her 5 days for just a signature. I also had to cancel my physical therapy appointment that week because we (me and the physical therapist) were all waiting on Dr. Hurd to take 5 seconds to sign a form. Last month I needed to pick up a lab order from Dr. Patel for not just annual bloodwork but also hormonal as well. I had already been communicating with Dr. Patel through the portal about it and she told me she would put the order though. I get to the office the day before my appointment to pick up the lab order and the front desk girls (who also rude and dismissive. The other girls who used to work there were so nice and friendly) tell me that Dr. Patel didn't send it. Just ONE lab, not the whole thing. I told them I can't reschedule my lab appointment because of it being hormonal bloodwork (and fasted too) and Dr. Patel said that it has to be done on a certain day of my cycle. And also, my naturopathic doctor (who Dr. Patel knew I saw for my condition too) was going to be reviewing the results with me in a few weeks and she has no openings for 3 months! Dr. Patel wasn't in the office that day but Dr. Hurd was. I asked the girls at the front desk if she could write up my labs and I can pick them up before the end of the day before they close. They just gave me attitude and told me to go write Dr. Hurd on the portal and there's no guarantee that she would get to my message today. Seeing how it already took 5 days for Dr. Patel to just sign a form, I knew I wasn't going to get anywhere with her or her unhelpful staff. I went to Scripps urgent care just as a last resort to see if maybe they could somehow do my bloodwork and they said they don't do that kind of bloodwork there but they told me that my doctor is negligent and I should fire her. Well, I did exactly that. I went on my insurance's website and decided to join the Scripps network and found a new PCP and was able to get in the very next morning with her NP and I was able to get the bloodwork I needed (which was super convenient because the lab was just one floor up from the PCP's office. No more dealing with LabCorp and their long wait times). A month later Dr. Hurd's office calls me about collecting money for their medical records release fee. I told them that they never told me there was a fee and that also Scripps requested the records a month ago! This office as a whole just doesn't give two $#!+ about their job or the patients and it really shows. Run, don't walk away from this practice! I got treated so much better by EVERYONE over at Scripps.

I really love Dr. Melissa and her team. She spends time with you and makes you feel like you're…read morepart of her family. She's very caring and kind. She always pays attention, even when something small hurts. Thanks you for taking good care of us . We appreciate you and your team .

I have been seeing Vanessa for years for aesthetic care but I believe she is a great practitioner…read morefor medical needs as well. As soon as you meet her, you can tell she is extremely passionate about her job (primary care and aesthetics). She is very talented and frequently trains NP students (the sign of an expert). Thank you for the care you give me! We appreciate you.

Yesterday, on Wednesday, August 21, 2024, after I called and I spoke to Abigail the medical…read morereceptionist, I asked her to ask Dr. Li to please send my medication orders over electronically to my local Pharmacy. Abaigail placed me on a brief hold, then she said she will ask Dr. Li if she has sent over my 2 medication orders to my local pharmacy to pick up today. Then Abagail told me that Dr. Li has just sent over her orders for my medications and I should call my Walmart Pharmacy to ask when these two medications will be ready for me to pick up sometime today. I did call yesterday and this pharmacist Wen said these 2 medications will have to be special ordered from their supplier and they should be ready for me to pick up later this afternoon. After I called this Tri-City Primary Care Office 3 times I was able to get my medication order resolved from Dr. Xiang Li.

I have found Drs. Etedali and Ajir to be attentive listeners and effective communicators. I trust…read moretheir specialist referrals, which resulted in diagnosis other specialists missed. Drs. Etedali and Ajir treat the whole person, not just the symptoms. I have been a patient of theirs for over ten years. NW

I had a truly terrible experience with this doctor. He was condescending and dismissive about many…read moreof my concerns, including with respect to conditions for which I have received a prior diagnosis. He routinely failed to have my Rx's filled unless I followed up with him multiple times - I've never had this issue with a doctor. On one occasion, his failure to timely call-in my Rx resulted in my having to wait 45 days to have it refilled due to a nationwide shortage (the pharmacy confirmed that had he called it in on-time, I would have had no issue). The last straw occurred most recently, in which it took 7 days after an appointment for him to call in the Rx for a medicine (for which lack of access could be life-threatening), despite following up with his office 3 times and them failing to call me back after saying they would. It wasn't until I stopped by in person that he finally filled the Rx. This office was an absolute nightmare.

I have been coming to this office for many many years.Front desk representatives are rude and lack…read moreempathy and are often on their cell phones. Hello office manager! When I call to make an appointment I sometimes can't get through, recently it took me almost 3 hours. Then I just drive down and amazingly was able to make an appointment. Surprisingly I must say. When I arrived the tv was so loud I forgot I was in a doctors office. Anyway I had my yearly physical recently with Dr. Wong. His compassion has also diminished. My physical exams seem to be less and less through as the years go by, Not sure if he has his hands tied since Optum took over but the quality of his care has been going down year after year. I go to a doctor for care while not often but depend on my annual physicals. On a positive note Lourdes is very compassionate and caring. She always seems to make me feel special when I visit.

Since my last review, Optum has taken over this office. The admins are all new and kind…read more Dr. Wong though I've unfortunately discovered through my visits only prescribes prescription meds with no reference to any natural remedies to supplement. I have hypertension. He never recommended me to a nutritionist either to assist me in losing weight. His best advice was for me to eat healthy and excercise more; stuff I should already know he says. All this doctor does is prescribe medication after medication. I've also taken blood work as to their recommendation and I never hear back from them nor are the results discussed with me by Dr.Wong when I go into my next visit. His nurse, Lourdes, wasnt pleasant for me to deal with as she always had something snarky to say right before measuring my bp. My results of course would be high but that's the number used for Dr. Wong to increase my dose or recommend another medication added on to what I was already taking My overall experience with Dr. Wong has been an overall disappointment. If medications don't work, he's got nothing else to give. There could have been more and better attention given to my visits and blood work results but there wasn't. I'm only relieved to part ways

Been going with Dr Gonzalez since I was 18, she has done an amazing job taking care of me and my…read morehealth. Always answers my questions thoroughly and is consistent. Staff is always super nice and welcoming

I've been going to Dr Gonzalez for over 20 years . Without a doubt she has to be the best physician…read moreI have ever had in my life . ​

I have been coming here for many years, If you're looking…read morefor a great primary dr I highly recommend Dr Zane! I recently visited and as usual had a very positive experience. The staff was frienndly, professional, and attentive from the moment I arrived. Check-in was smooth, and the waiting area was clean and comfortable. My provider was thorough, took the time to answer all my questions. The facility is well maintained and modern, which adds to the overall sense of professionalism. I highly recommend Scripps Coastal Medical Center for anyone seeking quality medical care in a welcoming environment. Can't say enough kind words about this place and their staff.

Quoting someone else's comment "it's like paying for a Netflix subscription and then getting a bill…read morefor $100's- $1,000's a month later because only 10% of the movie was covered by Netflix". Scripps does not care about their patients. Do not be fooled by their nice looking facilities, their system is completely broken. Months for every single appointment. Outrageous bills and problems with billing and insurance coverage. Stay away save yourself.